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Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

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Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#121

Post by distances »

Houshalter wrote: post #98
BookmarkSaver wrote: post #95

Earlier quoted context omitted.

I don't follow this at all. I definitely have a very skewed sample, but I haven't ever met a single person who didn't know exactly what type of smartphone they own. Phones are expensive, a Note 7 would be nearly brand new and is the most expensive and highest quality phone out there. I would guess that 99% of owners know what they have. People don't just pick up top-of-the-line flagships on a whim, only the most rich…

Well the Galaxy Note 7 is a higher end device so maybe. But my parents both bought smartphones and they couldn't name the model. I tested this theory just now and my dad got the even the manufacturer wrong.

Indeed, I think at least for most older people their phone is what reads on it. If it says Nokia, it's Nokia and they likely have no idea what Android/iOS/Symbian/Tizen even mean.

Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#122

Post by skrebbel »

tempestn wrote: post #110
Bud wrote: post #69

Samsung really needs to cut bait here, accept and admit fully that they made a major engineering mistake, come clean, and forcibly recall ALL the devices, before there is a major disaster. The time for serious, adult action was several weeks ago. From here on out, they deserve what they get.

The thing is, this was a replacement Note 7, which therefore includes their fix for the issue. So either they made a second mistake, or this is a very unlucky coincidence, or something else is going on.

Like the GP said, a major engineering mistake.

Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#123

Post by hanspeter »

vadym909 wrote: post #64

I was on a flight recently and the lady next to me had a large Samsung phone on which she was constantly playing games, etc. and I was very worried. I was also afraid of questioning if it was a Samsung Galaxy Note 7 because the attendant made an announcement saying people should turn it off and she didn't. Next time I'm not going to be afraid. Can't imagine the consequence if it caught fire at 30,000 feet.

> Can't imagine the consequence if it caught fire at 30,000 feet.

A burned hole in the carpet.

Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#124

Post by Archio »

saryant wrote: post #91
thesimon wrote: post #79

Earlier quoted context omitted.

It was also mentioned on my recent flights in the USA and Europe on various OW airlines as well. Heck even in pre-boarding announcements at the gates. Really not the publicity you want.

I've flown 25k miles in the last three weeks across 5 countries. Every airline mentioned this. American, Japan Airlines, Dragonair, Cathay Pacific, Etihad, JetBlue and Southwest.

Do you mind if I inquire what your career is? I would love a technology-related job that allows me to travel like that.

Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#125

Post by MrQuincle »

joonhocho wrote: post #89
r00fus wrote: post #4

This entire episode seems hard to believe. How could Sammy fail so hard after so many years of industry knowledge? What corners did they cut? Is it just unbalanced reporting or possibly sabotage? Seriously don't believe they got wrong what everyone else seems to have dodged.

I see the whole fiasco to be deeply related to how Samsung is run and controlled by the infamous Lee family. Note 7's battery is made by Samsung SDI, one of Samsung's subsidiaries, and I assume that SDI gets most of its revenues directly from Samsung Electronics. When you (SDI) have Samsung as your guaranteed customer, you don't really have to compete or try to survive. Besides, Samsung always set their flagship rele…

The replacement battery is henceforth not made by SDI. Around 30% of the existing Note 7s were made by Amperex Technology, so they only need to increase those numbers.

You're statement would also mean that if you're a department within Apple you also do not need to compete or try to survive. I don't think that's necessarily true. There are probably inefficiencies, but there is also a lot to gain as well. It just depends on the quality of the organization.

Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#127

Post by jentulman »

choicewords wrote: post #96
saryant wrote: post #91

Earlier quoted context omitted.

I've flown 25k miles in the last three weeks across 5 countries. Every airline mentioned this. American, Japan Airlines, Dragonair, Cathay Pacific, Etihad, JetBlue and Southwest.

I wonder if it's too late to short Samsung.

Pun intended?

Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#128

Post by retox »

richardw wrote: post #120
roel_v wrote: post #78

Earlier quoted context omitted.

I flew Emirates last week, and the preflight announcement about electronic devices said use of all devices was ok, except Galaxy Note 7 which need to stay turned off during the whole flight. I can't imagine much worse PR, when yoir products are routinely called out by neutral third parties for being an actual hazard source.

And this thing was supposedly off when it started smoking: "Green said that he had powered down the phone as requested by the flight crew and put it in his pocket when it began smoking." What's the remedy here? All Galaxy Notes in the airtight metal box until we land?

Removable batteries. A quaint little feature we've had since the first 'portable' brick phones. No one needs a device to be razor thin.

Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#130

Post by PaulRobinson »

I got a flight across Greece a week or so back. It's the first time a named device was singled out as "do not turn on, do not attempt to charge, please identify yourself to cabin staff"-type stuff since the 1990s when there was a bunch of - I think, Gateway - laptops that were known to catch fire, and they were regularly not allowed on flights.

The fact this is a replacement means the product has a major engineering flaw, and is likely to end up meaning the product is scrapped completely.

This could be the end of Samsung. They need to get on this and shut it down within a few days. Good luck to them.

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