Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane • Hacker News Board

Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#91

Post by saryant » Thu, Oct 06, 2016, 2:53 AM UTC

thesimon wrote: post #79

roel_v wrote: post #78

Earlier quoted context omitted.

I flew Emirates last week, and the preflight announcement about electronic devices said use of all devices was ok, except Galaxy Note 7 which need to stay turned off during the whole flight. I can't imagine much worse PR, when yoir products are routinely called out by neutral third parties for being an actual hazard source.

It was also mentioned on my recent flights in the USA and Europe on various OW airlines as well. Heck even in pre-boarding announcements at the gates. Really not the publicity you want.

I've flown 25k miles in the last three weeks across 5 countries.

Every airline mentioned this. American, Japan Airlines, Dragonair, Cathay Pacific, Etihad, JetBlue and Southwest.

Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#92

Post by joonhocho » Thu, Oct 06, 2016, 2:53 AM UTC

JumpCrisscross wrote: post #72

What are the odds this is properly investigated? Korean chaebol culture is notoriously close-fisted.

It wouldn't even have been known to the public, if it happened only in Korea, because they have a complete control of the media in S Korea. When it first happened it Korea, media tried to dismiss it as if it was a false report by black consumers who are trying to win some money by suing Samsung. I found it pretty funny because, in Korea, you never win against any big companies in the court. There are no scenarios where you can sue a company and win any money. Even if, you do end up winning, it won't be in $millions like in US, but will max $10000, which rarely happens at all. So no sane person will even try. I am glad that it also happened in US, because Samsung does not have the same control in US as they do in Korea. The only way for this to be properly investigated is to be done by US, not Korean government. It was really ridiculous to see how all Korean media praised how great a company Samsung is when they announced a recall.

Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#93

Post by obtino » Thu, Oct 06, 2016, 2:59 AM UTC

Analemma_ wrote: post #2

This is a huge problem for Samsung. Individual recalls don't usually damage companies permanently; people understand that sometimes shit happens, and they quickly forget about it. But two in a row, when the replacements were supposed to be safe, is the kind of thing that etches itself much more deeply into public consciousness. Popular culture is now going to be associating "Samsung phone" with "time bomb" for a long…

This isn't their only appliance that has been catching fires. There are several washing machines in Australia, made by Samsung, that have caused house fires.

Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#94

Post by petecox » Thu, Oct 06, 2016, 3:26 AM UTC

cmurf wrote: post #85

What percentage of Galaxy Note 7 owners know they have a Galaxy Note 7? I imagine some break down is: I have an Android phone. I have a Samsung phone. I have a Samsung Galaxy. I have a Samsung Galaxy Note. But Samsung Galaxy Note 7, specifically? I'm guessing at best 50% might know that.

Closer to 100%.

It's a flagship device released less than two months ago (Aug 19), notable for its stylus (that regular Galaxies don't have).

Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#95

Post by BookmarkSaver » Thu, Oct 06, 2016, 3:26 AM UTC

cmurf wrote: post #85

What percentage of Galaxy Note 7 owners know they have a Galaxy Note 7? I imagine some break down is: I have an Android phone. I have a Samsung phone. I have a Samsung Galaxy. I have a Samsung Galaxy Note. But Samsung Galaxy Note 7, specifically? I'm guessing at best 50% might know that.

I don't follow this at all. I definitely have a very skewed sample, but I haven't ever met a single person who didn't know exactly what type of smartphone they own. Phones are expensive, a Note 7 would be nearly brand new and is the most expensive and highest quality phone out there. I would guess that 99% of owners know what they have. People don't just pick up top-of-the-line flagships on a whim, only the most rich, lazy, AND ignorant person could settle on getting one without knowing exactly what they are buying. Anyone who is missing even just one of those qualities would end up with a different phone or know what they own.

And again, I've literally never met a person who couldn't immediately name their model smartphone, not the most dumbass poor person I've met nor my completely tech illiterate grandparents. Also, your breakdown seems fanciful anyway, who in the world would know that they have a Samsung "Galaxy"? No one cares about that name, it's only ever said in the middle of the whole title, it isn't a thing that people think about on its own.

Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#96

Post by choicewords » Thu, Oct 06, 2016, 3:53 AM UTC

saryant wrote: post #91

thesimon wrote: post #79

Earlier quoted context omitted.

It was also mentioned on my recent flights in the USA and Europe on various OW airlines as well. Heck even in pre-boarding announcements at the gates. Really not the publicity you want.

I've flown 25k miles in the last three weeks across 5 countries. Every airline mentioned this. American, Japan Airlines, Dragonair, Cathay Pacific, Etihad, JetBlue and Southwest.

I wonder if it's too late to short Samsung.

Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#97

Post by JumpCrisscross » Thu, Oct 06, 2016, 3:56 AM UTC

obtino wrote: post #93

Analemma_ wrote: post #2

This is a huge problem for Samsung. Individual recalls don't usually damage companies permanently; people understand that sometimes shit happens, and they quickly forget about it. But two in a row, when the replacements were supposed to be safe, is the kind of thing that etches itself much more deeply into public consciousness. Popular culture is now going to be associating "Samsung phone" with "time bomb" for a long…

This isn't their only appliance that has been catching fires. There are several washing machines in Australia, made by Samsung, that have caused house fires.

Source?

Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#98

Post by Houshalter » Thu, Oct 06, 2016, 4:09 AM UTC

BookmarkSaver wrote: post #95

cmurf wrote: post #85

What percentage of Galaxy Note 7 owners know they have a Galaxy Note 7? I imagine some break down is: I have an Android phone. I have a Samsung phone. I have a Samsung Galaxy. I have a Samsung Galaxy Note. But Samsung Galaxy Note 7, specifically? I'm guessing at best 50% might know that.

I don't follow this at all. I definitely have a very skewed sample, but I haven't ever met a single person who didn't know exactly what type of smartphone they own. Phones are expensive, a Note 7 would be nearly brand new and is the most expensive and highest quality phone out there. I would guess that 99% of owners know what they have. People don't just pick up top-of-the-line flagships on a whim, only the most rich…

Well the Galaxy Note 7 is a higher end device so maybe. But my parents both bought smartphones and they couldn't name the model. I tested this theory just now and my dad got the even the manufacturer wrong.

Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#99

Post by jdormit » Thu, Oct 06, 2016, 4:15 AM UTC

Twirrim wrote: post #66

molecule wrote: post #6

Earlier quoted context omitted.

And the event taking place on an airplane is close enough to the nightmare scenario of catching fire during a flight that it will be firmly placed into the public consciousness.

You can already use it as a grenade/bomb in GTA 5 https://www.youtube.com/watch?v=55Vaj33RYkI

That's the funniest thing I've seen all day.

Re: Replacement Samsung Galaxy Note 7 phone catches fire on Southwest plane

#100

Post by markdown » Thu, Oct 06, 2016, 4:15 AM UTC

BookmarkSaver wrote: post #95

cmurf wrote: post #85

What percentage of Galaxy Note 7 owners know they have a Galaxy Note 7? I imagine some break down is: I have an Android phone. I have a Samsung phone. I have a Samsung Galaxy. I have a Samsung Galaxy Note. But Samsung Galaxy Note 7, specifically? I'm guessing at best 50% might know that.

I don't follow this at all. I definitely have a very skewed sample, but I haven't ever met a single person who didn't know exactly what type of smartphone they own. Phones are expensive, a Note 7 would be nearly brand new and is the most expensive and highest quality phone out there. I would guess that 99% of owners know what they have. People don't just pick up top-of-the-line flagships on a whim, only the most rich…

If it's like the Galaxy Edge 6(+), the full name is shown in massive block letters on every boot/reboot.