Earlier quoted context omitted.
Generally speaking, if a person is required to talk to you as their job, they probably don't desire it.[0] They're not in the right headspace and they get it plenty enough as it is. Similarly, if you have no idea who they are and they're not in a location (physically or online) which implies they're interested in receiving random attention, they're probably not going to be interested. Aside from that, testing boundar…
That contrasts with recent findings that some of the happiest workers are hairdressers. Guess what hairdressers do all day, while cutting hair? Chat about random stuff their customers bring up. And yes, a lot of it will be saucy, so to speak, because that's what most people are interested in. Is that customers forcing their sexuality on hairdressers? No, that's just being social "old school". Like you learn to find b…
> The tech world, for all our declarations of being so progressive, is extremely prurient and repressed.
I disagree. I think that it is a lot more difficult to read any kind of social cue in a text-based technical support chat, and that the instinct to assume the other party wants to keep the conversation professional is sensible and prudent, not "repressed".