The problem were the expectations. CDPR built such high expectations from the game that it was ridiculous. And they were in high-estee, W3 was amazing so people thought that such a gamer-centric company will keep their word. Of course everyone with half a brain knew that a lot of these were infeasible in such a depth as they advertised but on the other hand, the game was in dev for 8 years, so why not? Then the game…
CDPR didn't create the hype. Witcher 3 did that. Also, it's just a game folks. Get your refund and move on. (In response to the guy who wrote he was crying himself to sleep every night after the cyberpunk disappointment)
So their tens of millions of dollars spent on marketing did... nothing? Seems quite unlikely.