Live data from Hacker News

Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

rareese.com

521–530 of 716 posts

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#521

We are going to drop blackblaze over this We discovered this change recently because my dad was looking for a file that Dropbox accidentally overwrote which at first we said “no problem. This is why we pay for backblaze” We had learned that this policy had changed a few months ago, and we were never notified. File was unrecoverable If anyone at backblaze is reading this, I pay for your product so I can install you on…

I'm going to drop Backblaze for my entire company over this. I need it to capture local data, even though that local data is getting synced to Google Drive. Where we sync our data really has nothing to do with Backblaze backing up the endpoint. We don't wholly trust sync, that's why we have backup. On my personal Mac I have iCloud Drive syncing my desktop, and a while back iCloud ate a file I was working on. Backblaz…

[dead]

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#522

Earlier quoted context omitted.

>and "unlimited" is required to compete. And there speaks marketing.

Or they're selling their product to a market where the purchaser doesn't understand how much they would need to pay if they were paying by the gigabyte (or even how to check how much they would need). Telling those people they don't need to worry about that "detail" is a key selling point. Backblaze has a product for people who understand the limitations of their consumer product and don't find them acceptable: B2, w…

>doesn't understand how much they would need to pay...how to check how much they would need...

...even nearly any frame of reference for anything storage related, much less gigabytes

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#523
post #253

Earlier quoted context omitted.

Google does not have unlimited. I had to pay to increase my storage.

Google Drive reneged on unlimited storage for Education accounts once they realized that universities also contain researchers who need to store huge amounts of data.

Not only did they cut unlimited, they went to insultingly low limits with not much warning after all their nice promises. Moderately large universities ended up with less space per student than the 15GB they give out to anyone for free. It was a pretty bad rug pull.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#525

We are going to drop blackblaze over this We discovered this change recently because my dad was looking for a file that Dropbox accidentally overwrote which at first we said “no problem. This is why we pay for backblaze” We had learned that this policy had changed a few months ago, and we were never notified. File was unrecoverable If anyone at backblaze is reading this, I pay for your product so I can install you on…

Also taking recommendations for a simple services I can install on my dads windows machine and my moms Mac that will just automatically backup the main drive to the cloud just in case

`rclone` with AWS credentials. Go make a bucket and a key that can read/write to it.

Set up your config to exclude common non-file dirs, or say "only `/Applications` and `Home` and that's about it. If it's a file then it's a file, and it will be synced up.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#526

Was about to sign up for backblaze and came across this. Thank you for sharing. Where I sync my files to should not be a concern of my back up provider. I need plain and simple back up that isn’t opinionated.

Borgbase is decent. rsync.net as well if you're comfy with a terminal

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#527
post #497

Earlier quoted context omitted.

> I have no clue why people still use it This is an instance of someone familiar with complex file access patterns not understanding the normal use case for these services. The people using these bidirectional sync services want last writer wins behavior. The mild and moderately technical people I work with all get it and work with it. They know how to use the UI to look for old versions if someone accidentally overw…

This would be half OK if it worked, but you can't trust it to. OneDrive, for instance, has an open bug for years now where it will randomly revert some of your files to a revision from several months earlier. You can detect and recover this from the history, but only if you know that it happened and where, which you usually won't because it happens silently. I only noticed because it happened to an append-only text f…

Even crazier is one drive has a limit on the total length of a file path, how is this even a thing that exists.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#528

I highly recommend switching to something more like Arq and then using whatever backend storage that you want. There are probably some other open source ways to do it, etc, but Arq scratches the itch of having control over your backups and putting them where you want with a GUI to easily configure/keep track of what is going on. Maybe there's something newer/better now (and I bought lifetime licenses of it long ago),…

I have used Arq for years. It has always been the least problematic, least intrusive, most reliable backup and restore option for me. Appreciative to Stefan Reitshamer for creating and maintaining it.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#529

Earlier quoted context omitted.

Why no linux support?

(Arq developer here) Haven't gotten many requests for it at all over the years. I presume it's because there are so many free options for Linux.

I for one would pay for Arq on Linux as I now do on Mac. It would be fantastic to be able to use the same "it just works" backup solution on all my computers.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#530
post #17

Exclusions are one thing, but I've had Backblaze _fail to restore a file_. I pay for unlimited history. I contacted the support asking WTF, "oh the file got deleted at some point, sorry for that", and they offered me 3 months of credits. I do not trust my Backblaze backups anymore.

I have the same experience with Backblaze. 3 years ago I tried to restore my files from Backblaze, using their desktop client. First thing I noticed is that if it can't download a file due to network or some other problem then it just skips it. But you can force it to retry by modifying its job file which is just an SQLite DB. Also it stores and downloads files by splitting them into small chunks. It stores checksums…

  > I wonder if they fixed their client since then.
They have not. I spent more than a week trying to restore a little less than 2 TB backup because the client would just freeze at the last few % every time. I ended up having to break the restore into 200GB chunks on the web client and download and restore manually which was extremely frustrating and made me despise their (required) Windows client.
Post reply on HN