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Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

rareese.com

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Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#332
post #24

Earlier quoted context omitted.

What are you using now? Asking for a friend

I use rsync.net. You can use basically any SSH tool or rclone interface. They have a cheaper plan for "experts" if you want to forgo zfs snapshots, https://www.rsync.net/signup/order.html?code=experts .

Thanks for your kind words.

Just to clarify - there are discounted plans that don't have free ZFS snapshots but you can still have them ... they just count towards your quota.

If your files don't change much - you don't have much "churn" - they might not take up any real space anyway.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#333
post #179

The issue with a client app backing up dropbox and onedrive folders on your computer is the files on demand feature, you could sync a 1tb onedrive to your 250gb laptop but it's OK because of smart/selective sync aka files on demand. Then backblaze backup tries to back the folder up and requests a download of every single file and now you have zero bytes free, still no backup and a sick laptop. You could oauth the bac…

The whole "just sync everything, and if you can't seek everything, pretend to sync everything with fake files and then download the real ones ad-hoc" model of storage feels a bit ill-conceived to me. It tries to present a simple facade but I'm not sure it actually simplifies things. It always results in nasty user surprises and sometimes data loss. I've seen Microsoft OneDrive do the same thing to people at work.

I’ve lost data not realizing I was backing up placeholder files (iCloud).

Hiding the network always ends in pain. But never goes out of style.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#334
post #179

The issue with a client app backing up dropbox and onedrive folders on your computer is the files on demand feature, you could sync a 1tb onedrive to your 250gb laptop but it's OK because of smart/selective sync aka files on demand. Then backblaze backup tries to back the folder up and requests a download of every single file and now you have zero bytes free, still no backup and a sick laptop. You could oauth the bac…

Shoutout to Arq backup which simply gives you an option in backup plans for what to do with cloud only files: - report an error - ignore - materialize Regardless, if you make it back up software that doesn’t give this level of control to users, and you make a change about which files you’re going to back up, you should probably be a lot more vocal with your users about the change. Vanishingly few people read release…

Why no linux support?

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#335
We are going to drop blackblaze over this

We discovered this change recently because my dad was looking for a file that Dropbox accidentally overwrote which at first we said “no problem. This is why we pay for backblaze”

We had learned that this policy had changed a few months ago, and we were never notified. File was unrecoverable

If anyone at backblaze is reading this, I pay for your product so I can install you on my parents machine and never worry about it again. You decided saving on cloud storage was worth breaking this promise. Bad bad call

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#336
A lot of personal “nerd” options are listed in the thread (and like restic/borg are really good!) but nothing really centralized. Backblaze was a great fire and forget option for deploying as a last resort backup. I don’t think there are any competitors in that space if you are looking for continuous backup, centralized management and good pricing that doesn’t require talking to a salesperson to get things going and is pay as you go.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#337

I guess the problem with Backblaze's business model with respect to Backblaze Personal is that it is "unlimited". They specifically exclude linux users because, well, we're nerds, r/datahoarders exists, and we have different ideas about what "unlimited" means. [1] This is another example in disguise of two people disagreeing about what "unlimited" means in the context of backup, even if they do claim to have "no rest…

"I guess the problem with Backblaze's business model with respect to Backblaze Personal is that it is "unlimited"."

The new and very interesting problem with their business model is that drive prices have doubled - and in some cases, more than doubled - in the last 12 months.

Backblaze has a lot of debt and at some point the numbers don't make sense anymore.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#338

I can understand in theory why they wouldn't want to back up .git folders as-is. Git has a serious object count bloat problem if you have any repository with a good amount of commit history, which causes a lot of unnecessary overhead in just scanning the folder for files alone. I don't quite understand why it's still like this; it's probably the biggest reason why git tends to play poorly with a lot of filesystem too…

FWIW some other people in this thread are saying the article is wrong about .git folders not being backed up: https://news.ycombinator.com/item?id=47765788

That's a really important fact that's getting buried so I'd like to highlight it here.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#339
Time Machine has a similar issue. OneDrive silently corrupted hundreds of my files, replacing their content with binary zeros while retaining the original file size. I have Time Machine backups going back years, but it turns out TM does not backup Cloud files, even if you have them pinned to local storage! So I lost sales those files, including some irreplaceable family photos

I’ve added restic to my backup routine, pointed at cloud files and other critical data

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#340
post #178
post #88

Earlier quoted context omitted.

> It's a clear signal that the marketing/financial teams have taken over the businesses Or that they're targeting the mass retail market, where people are technically ignorant, and "unlimited" is required to compete. And statistically-speaking, is viable as long as a company keeps its users to a normal distribution.

> And statistically-speaking, is viable as long as a company keeps its users to a normal distribution. Doing a bait-and-switch on a percentage of your paying customers, no matter how small the percentage is, may be "viable" for the company, but it's a hostile experience for those users, and companies deserve to be called out for it.

On the other hand, subsidizing high-usage customers with low-usage customers is pretty generous to the high-usage customers, and there's no pricing model that doesn't suck a little.

Pricing tiers suck if your usage needs are at the bottom of a tier, or you need exactly one premium feature but not more. A la carte pricing is always at least a bit steep, since there's no minimum charge/bulk discount (consider a gym or museum's "day pass") so they have to charge you the full one-time costs every time in case that's your only time.

Base cost + extra per usage might be the best overall, but because nobody has solved micro transactions, the usage fees have to be pretty steep too. And frankly, everyone hates being metered - it means you have to think about pricing every time you go to use something.

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