471–480 of 592 posts
There’s been an outstanding issue on the Adobe forums about it for years and the attitude from Adobe staff there is shocking - just can’t comprehend people might not want random multi-gigabyte software installed on their computers without asking.
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I always just create a virtual number through my CC, set the maximum to $1, and have it expire within a couple months. Works like a charm.
If you don't have a card that allows that, you can also buy a prepaid card, though I believe such cards may have distinctive numbers and it's possible a vendor may disallow.
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That's only "charitable" to the giant company. It's not so charitable to the people who say they were confused in good faith and signed up for something they wouldn't have signed up for if they had understood it. These people exist and have made themselves known in the OP Twitter thread and other HN comments on this post. I can't help but wonder if all this "how can people not understand" is just thinly-veiled contem…
If people can't understand 'annual plan' then I'm not sure what it's reasonable to do? How can you conduct business with a person who can't understand language like that?
You're just playing dumb and it's uninteresting and in bad faith, so, bye. Enjoy being baffled about how a giant rich company could possibly be less shitty to their customers.
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If people can't understand 'annual plan' then I'm not sure what it's reasonable to do? How can you conduct business with a person who can't understand language like that?
I already explained how Adobe could be more clear, by briefly explaining their early cancellation policy on the payment page. Amazingly, it's quite easy to be more clear by using more than two words to explain something. You're just playing dumb and it's uninteresting and in bad faith, so, bye. Enjoy being baffled about how a giant rich company could possibly be less shitty to their customers.
I'm playing dumb by understanding the sales copy?
And the people who pretend to be dumbfounded by 'annual plan' are the ones who aren't playing dumb?
Come on - people are putting on this outrage. Nobody was seriously confused at what 'annual plan' means. It's the plainest language possible.
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Not a good idea if you, in the future, may actually need Adobe's services again.
At this point I intend to avoid Adobe's services for the rest of my life. If I ever feel like I need Photoshop or Illustrator I'll find an alternative. There are a lot alternatives to these, both open source and proprietary from small businesses.
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> GIMP is pretty darn good GIMP could be pretty darn good if they gave 20 UX designers another 10 years to redo their entire UX. As is, it's a usability nightmare. Whenever I'm forced to use it, it feels like I spend 70% of my time fighting with the horrible UI, 25% of the time Googling how to do trivial things because it's very much not obvious, and 5% doing what I actually want.
Most open source productivity apps are like this. Free office apps are a great achievement but you seem to get what you pay for.
Maybe I’m used to too much long term commitment in contracts living in Germany.
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I use Affinity Suite professionally, absolutely possible to switch. Have done for three years, it’s really good.
As soon as Affinity releases a Lightroom replacement I will buy it. I've tried using the open source apps and it just doesn't feel as good on a mac.