461–470 of 592 posts
Earlier quoted context omitted.
Or you can just block the recurring payments and wait for them to come at you? Anyway a "free" trial that asks for your cc number is obviously not free. Better to stay away of those to be on the safe side.
You may get sent to collections and thats a whole pile of misfortune.
I am not quite sure why people don't grasp that it's an annual plan for really expensive software. "Annual plan, billed monthly" is about as easy as it's going to be in four words on a button or by a button. If you could rent it for just a month now and then, wouldn't you only rent it in the months you need it? They make it so you can't. There's a solution: DON'T USE IT. Ask yourself seriously: what is it you want to…
I agree with the rest of your sentiment for the most part. Vote with your feet. Affinity is great, and there are other good alternatives. Most people who are stuck on Photoshop used it when it wasn't as good, you can do the same again
Is it really a trick when it says right in the subscription term selection that it's an annual subscription? I hate Adobe's insane subscription prices and the fact that they don't give any reminders that your subscription is going to renew is evil, but nothing seems wrong about the 1 year subscription. If anything, it's a courtesy[1] that they're letting you cancel in the middle of the subscription term at all. Imagi…
>Do you really expect to get any portion of your money back if you cancel? Yes I do. I stop using their app and service so I expect to stop paying for their app and service. I have cancelled several annual subscriptions from other vendors and they all refunded the prorated balance. Sometimes there was a small cancellation fee, but in all cases I received the vast majority of the balance. Your analogy is flawed. In yo…
If you’re on macOS and just want a good and convenient image editor, I warmly recommend Acorn. The Muellers (owners of Flying Meat Software) have put a lot of effort to make it feel like a really solid Mac application. The price is good and from time to time they offer discounts. The whole experience reminds me of using good old Paintshop Pro back in the late 90s (^_^) Other options are Affinity Photo from Serif Ltd…
It's targeted at drawing more than image editing (though Krita handles both raster and vector in one document), but more than any other graphics application, they make relatively advanced features[1] discoverable and usable. And being FOSS, it's extensible and has an apparently active community.
Really a gem of usability among FOSS applications. After I tried it, I was surprised I hadn't heard about it. The best graphics program I've ever used, especially in respect to UI (for context, I never really dug into Photoshop and I now despise other Adobe interfaces I am forced to use). Great documentation too: clear, succinct, detailed, easy to find what you need. I rarely use graphics applications, and I didn't need to post one question, and maybe looked once or twice beyond the documentation.
And being FOSS, no dark patterns to worry about at all! I find FOSS to be a relief these days - I hardly have to worry about tracking or the rest of that nonsense.
[1] Advanced for an IT techie - I don't know what a graphic designer or artist would say, though they are the target audience.
I fell for this. When I called adobe to complain the service rep said, in a manner not much polite than this, that "I don't believe you that you didn't know you were signing up for a year". Looking back, I now see where I agreed, but the manner in which they attempt to deceive you is criminal.
I wonder what the dark patters programmers/coders' of hn-community think about this? I really like to get their point of view.
Under Australian consumer law most of what's discussed in this Twitter thread is actually illegal. Just because it's part of a company's business process doesn't mean it's legal. I ran into the same problem when trying to cancel my service, and found myself presented with some utterly onerous cancellation fee. I told them I'd make a complaint with Australia's consumer affairs regulator, the ACCC[0]. They waived the f…
Earlier quoted context omitted.
You're just defending the right of a giant corporation to communicate poorly in a way that enriches them at the expense of customers, who are often struggling artists. > "Annual plan, billed monthly" is about as easy as it's going to be in four words on a button or by a button. It's absolutely insane that you think Adobe has fulfilled their obligations to communicate to the customer what they're getting into by putti…
> You're just defending the right of a giant corporation to communicate poorly in a way that enriches them. Thanks for the downvote (I guess) but no, I'm doing no such thing. I'm explaining that the giant monopoly is going to do what the giant monopoly does. Really almost all subscriptions are like this -- they depend on you forgetting to cancel. And this one is a bit more up-front than most. > It's absolutely insane…
Isn't it our job as consumers to raise awareness and try to change this behavior though?
There's something about this sort of argument that seems off to me. Someone complains about someone doing X, then someone else comes along and says it's always been like that.
Why does that matter?
I paid for the full subscription for years as I got a lot of use out of it for many projects.
What made me quit Adobe was their iPad Pro apps.
I found myself using the iPad Pro for visual art projects more often, and I eagerly awaited Adobes eventual iPad Pro offerings.
The only file storage option in the iPad versions of Photoshop and Illustrator is Adobe cloud online with offline cache allowed on a per file basis.
Every project has mandatory upload to Adobe cloud. No way to disable.
I am comfortable having client work stored on iCloud, and sometimes will use Dropbox, both have decent enough reputation for secure storage of IP.
But Adobe? I’m sorry but any company forcing professionals to store client IP on their cloud offering by definition cannot be considered secure, who knows what data mining they do if they are willing to pull stunts like this.
On principle I found alternative apps and ditched Adobe.