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Adobe tricks users into a 12 month contract

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Re: Adobe tricks users into a 12 month contract

#411

Post by bambax »

unfocussed_mike wrote: post #401
bambax wrote: post #245

Earlier quoted context omitted.

Affinity products are really great. Not yet on par with Adobe's but almost there for most tasks, and more than enough for casual users.

It is an interesting mix of things, actually. Some things are missing -- a JavaScript or AppleScript interface for example. And small stuff like you can't reseed the perlin noise generator in Photo. But some things are surprisingly better. Affinity Photo has live filter layers that work much better than smart objects, it has a frequency separation tool that is genuinely easier to use, it has proper blend curves that…

> it doesn't have an autotrace

Yes, that's a problem. For that I still use CorelDraw.

Re: Adobe tricks users into a 12 month contract

#412

Post by rabuse »

ferminaut wrote: post #359
asdefghyk wrote: post #349

Earlier quoted context omitted.

A person meeds to have a cc where transactions are disabled. ( My bank via its online customizer accounts - allows a person to turn this on / off for security )

I got a X1 credit card a little bit ago. You can have unlimited "virtual" credit cards, trial subscription cards, and one time use cards. I now use it for everything, with a different "virtual" card for every business. I wish more credit cards offered this. (not affiliated with x1)

Citi also offers this, for those who didn't know.

Re: Adobe tricks users into a 12 month contract

#413

Post by tasha0663 »

bambax wrote: post #245
oldstrangers wrote: post #229

Graphic designer here: I got hired at an agency recently, signed up using my company's account so I could save $50/m doing away with my subscription and ran into this issue. Very fun. Anyways, the future isn't going to be kind to Adobe. Figma has replaced a lot of my Adobe workflow, it's just infinitely a more pleasant experience. Canva has replaced things that require 3 different Adobe products to do. For serious vi…

Affinity products are really great. Not yet on par with Adobe's but almost there for most tasks, and more than enough for casual users.

I lack familiarity with Adobe, though sometimes I'll follow a guide for Illustrator and translate it to Designer.

Designer doesn't have:

- Autotracing

- Blob brush

- The color theme picker switcher thing.

Which I could see as being potentially important features for someone in a rush. Other than that, what's really missing? Is it just "you can do it but it takes more setup" kinds of things?

Re: Adobe tricks users into a 12 month contract

#414

Post by scottbelsky »

i am told origin of this was customers who subscribe for 1+ yrs wanting a big discount (without needing to pay upfront). but clearly the experience must improve, and there are many good suggestions for UX and copy in thread below that I’ll share w/ that team. frustrating to see, especially because the team we have today building our future products and services are here for the right reason. we can do better.

Re: Adobe tricks users into a 12 month contract

#415

Post by legalcorrection »

peeters wrote: post #144
mrtksn wrote: post #64

Just yesterday, on a local streaming platform that has a series that I want to watch I was offered "7 days free". Great, I can watch the accumulated episodes and if I still feel like watching the new ones that come weekly I can keep the subscription, right? Nope, the "7 days free" wasn't a a trail but 7 extra days when you purchase a full year subscription. I was considering to get a monthly subscription to try it ou…

There need to be laws that you cannot advertise anything as "free" or "introductory price" if it's amortized into a longer contract. A common tactic in Canada is to say "$4/mo for the first three months" but when you sign a contract for $12/mo over a year commitment. This should be treated as straight-up fraud. The price is clearly $10/mo and they're just deferring some payments.

What if it’s $4 for three months and then $12 in perpetuity, with no commitment.

Re: Adobe tricks users into a 12 month contract

#416

Post by JJMcJ »

rabuse wrote: post #410
josephcsible wrote: post #396

Earlier quoted context omitted.

> Anyway a "free" trial that asks for your cc number is obviously not free. There is a legitimate reason to do that: to keep people from making a bunch of accounts and getting free trials with them forever.

I always just create a virtual number through my CC, set the maximum to $1, and have it expire within a couple months. Works like a charm.

If you don't have a card that allows that, you can also buy a prepaid card, though I believe such cards may have distinctive numbers and it's possible a vendor may disallow.

Re: Adobe tricks users into a 12 month contract

#417

Post by tasha0663 »

acidburnNSA wrote: post #159

Screw those guys. At least for amateur/hobby work, I've used the following for years and love them. I also try to regularly donate to them. Instead of Illustrator for drawing, use Inkscape https://inkscape.org/ and/or Krita https://krita.org/en/ . Instead of Lightroom for developing digital photos, use Darktable https://www.darktable.org/ Instead of Photoshop for touchups, use GIMP https://www.gimp.org/ . Instead of…

I've been using Inkscape since it was SodiPodi. It's gotten better, but the interface is still too jumbled. Affinity is much nicer to work with.

I will say that if I really need the end result to be an SVG that I can modify in a text editor later, Inkscape is better for that.

Re: Adobe tricks users into a 12 month contract

#418

Post by phgn »

gaius_baltar wrote: post #378
kevincox wrote: post #351

Earlier quoted context omitted.

IANAL but if you agreed to a fixed term contract you can't just inform the other party that you are leaving early. You need to use an exit clause within the contract or somehow invalidate it. (For example by saying that you didn't knowingly enter into a 1 year contract.)

> IANAL but if you agreed to a fixed term contract you can't just inform the other party that you are leaving early. Also IANAL, but he whole point is that the user is still in the 14 days "free trial, just cancel", and Adobe is refusing to honor the "cancel" part, right? This approach can be handy, specially in countries where there is a way to send legally valid electronic notification letters.

No, during the first 14 days you can actually cancel for free. This is talking about months later when you discover the "annual commitment" part for the first time. It's a perfectly legal contract, just deceptive.

Re: Adobe tricks users into a 12 month contract

#419

Post by phgn »

cpach wrote: post #68

If you’re on macOS and just want a good and convenient image editor, I warmly recommend Acorn. The Muellers (owners of Flying Meat Software) have put a lot of effort to make it feel like a really solid Mac application. The price is good and from time to time they offer discounts. The whole experience reminds me of using good old Paintshop Pro back in the late 90s (^_^) Other options are Affinity Photo from Serif Ltd…

Gimp also works somewhat on Mac.
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