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The AirPods Pro “Rattlegate”

annoying.technology

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Re: The AirPods Pro “Rattlegate”

#301

Post by tingol »

jmull wrote: post #293
tingol wrote: post #286

Earlier quoted context omitted.

You are literally the example of what he's saying. Any kind of headphones that are $150 and over are expected to work PERFECTLY. It's a fucking high end product, there is no company in the world that would survive having it returned 4 or 5 times without being blasted all over the internet. Except for apple and its mind controlled apologists...

You understand that there is nothing available at any price that works perfectly, for everyone, all the time?

That's a nice straw man you've built there. This is a mass produced faulty product, not a fringe case where some guy got unlucky and ended up with a subpar purchase.

Re: The AirPods Pro “Rattlegate”

#302

Post by chrisseaton »

Godel_unicode wrote: post #181
chrisseaton wrote: post #99

Earlier quoted context omitted.

> How do you adjust their onboard eq from your Android phone? Almost nobody wants to do this. It's a vanishingly minor requirement. You end up with a 'Homer Car' forcing all these wacky features in. I'd actively prefer a product that's simpler, without features like this.

HN: anything other than totally free software is a crime against humanity. Also HN: Apple knows best, don't adjust your radio. If you think the audio could be better, you're the problem. What a horrifyingly boring world we are building in the name of "simplicity"

Yeah, guilty, I want simple, boring, but perfectly formed products. I think many people do.

Re: The AirPods Pro “Rattlegate”

#303

Post by karxxm »

Question for everyone with the Rattlegate problem: Do you brush your teeth with an electronic toothbrush while you hear something with your headphones? My theory is that various micro vibrations cause the problem :D

Re: The AirPods Pro “Rattlegate”

#304

Post by tuxone »

ZoomZoomZoom wrote: post #267

This thread shows the absurd level of Stockholm Syndrome between Apple users. Year after year of user hostility and people still write "at least Apple has great service" (which is clearly not the case for a noticeable part of users here).

Don't know which data mining algo you did apply on this thread in order to come to that conclusion. To me it looks like most of the users got their faulty airpods timely replaced, exactly what you would expect from a decent customer service.

Re: The AirPods Pro “Rattlegate”

#305

Post by empath75 »

macando wrote: post #294

Almost 60 people in this thread claimed having this issue with their AirPods Pro. Doesn't look like a case of 'a loud minority' to me. I bought mine a few week ago for $370. No issues so far, was supper happy that after 5 years I had finally found perfect earphones.

How many people with no problem are going to post and say theirs are fine. Or even read the thread?

Re: The AirPods Pro “Rattlegate”

#306

Post by sschueller »

ZoomZoomZoom wrote: post #267

This thread shows the absurd level of Stockholm Syndrome between Apple users. Year after year of user hostility and people still write "at least Apple has great service" (which is clearly not the case for a noticeable part of users here).

It is the same but way worse with Tesla. People are forgiving horrid QC. From panel gaps to doors painted the wrong color and it raining into a brand new car.

[1] https://www.model3club.com/wp-content/uploads/2019/04/3.jpg

[2] https://teslamotorsclub.com/tmc/attachments/rainingsmall-gif...

[3] https://preview.redd.it/6q60x2jzmv551.jpg?width=960&crop=sma...

[4] https://twitter.com/AlperOSavas/status/1180457123685253120

[5] https://twitter.com/Arronwu23/status/1116691772300599296

[6] https://www.reddit.com/r/teslamotors/comments/bc80gv/model_3...

Re: The AirPods Pro “Rattlegate”

#307

Post by hollowcelery »

karxxm wrote: post #303

Question for everyone with the Rattlegate problem: Do you brush your teeth with an electronic toothbrush while you hear something with your headphones? My theory is that various micro vibrations cause the problem :D

I noticed that the rattling was most noticeable when I brushed my teeth with my electronic toothbrush. Not sure if the toothbrush caused it or not. I eventually got the faulty AirPod replaced.

Re: The AirPods Pro “Rattlegate”

#308

Post by hellofunk »

an_opabinia wrote: post #185
lmilcin wrote: post #128

Earlier quoted context omitted.

This is a very known feature of Apple, especially if you are subscribed to Louis Rossmann's channel. Basically, Apple is going to treat you first class only until you have a hardware problem. Not just allergic to any hardware needing repair, Apple will go out of their way to make your life miserable. At the very best their repair is to replace most of your device for a hefty price, at worst they will flat out refuse…

I don't know dude, they've replaced like, 3 laptops for me, all the keyboards, everything. They fix it all, no problem, everything is easy when it's scheduled by appointment. I'm never at fault for the issue though.

This is certainly false in my experience. I’ve had prompt repairs done with no questions asked a few times, even replacements of small parts, like a fractured cable.

Re: The AirPods Pro “Rattlegate”

#309

Post by mqus »

dx034 wrote: post #253
noir_lord wrote: post #235

Earlier quoted context omitted.

Disatisfied people tend to be more vocal. Something I learnt many years ago when I worked in sales was that a happy customer might tell one or two people but a pissed off one will tell everybody. That said it doesn't negate the underlying issue if it's a real one.

A Reason why Apple is affected relatively often is the huge volumes of products they ship. No other manufacturer ships that many identical phones and probably no one has shipped that many identical headphones over such a short time frame. Even a problem affecting only 0.01% has a sizeable number of affected customers if you ship 100 million devices. If you only ship 1 million, that same problem is much less likely to…

This would be an explanation if most people wouldn't report that the replacement had the same issues, which points more to an engineering problem than a 0.01% rate.

Re: The AirPods Pro “Rattlegate”

#310

Post by hellofunk »

joering2 wrote: post #189
mapgrep wrote: post #165

Earlier quoted context omitted.

This is why I no longer buy AppleCare or any other extended coverage product from Apple. In 2008 I bought a new 15” MacBook Pro and two coverage policies: AppleCare for manufacture issues and Safeware for any accidents. One day in the first year or two the keyboard stopped working, I took it in they replaced it. Then about a week later it wouldn’t boot. I took it in and a tech at the Apple store (Emeryville Calif) in…

How about not buying any product of Apple at all? Whether its laptop, desktop, phone, watch or tablet - there are mature "replacement" for Apple and they work many times even better!

This is such a biased comment. Even people who don’t buy Apple products will admit that so many aspects of their hardware is genuinely premium and not met by other manufacturers. The quality of the trackpad is at the top of the industry, and you’ll find nearly anyone admitting this, whether they use Apple products or not. And I’ve seen plenty of exclusively Linux-using developers have a wow moment when they sit down at a retina screen. To say that everything is greener on the other side it’s just silly. There are pros and cons.
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