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The AirPods Pro “Rattlegate”

annoying.technology

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Re: The AirPods Pro “Rattlegate”

#91

Post by hadem »

NullPrefix wrote: post #60
WildGreenLeave wrote: post #16

I've gotten both my left and my right Airpod pro replaced on different occasions. My right one after 4 months and my left one 1 month later. So far, all of my friends/coworkers that own the pro's also got them replaced at some point within 6 months, or are dealing with the 'Rattlegate' issue. I am blown away by the quality of the pro, both positive and negative. How is it that we are all paying $280 and still have to…

>CreditCard got charged I somehow misunderstood this part. Do you have to pay for warranty replacement?

I have been through this exact process as well. Mine started to make the rattle noise and I used the chat support to get a replacement sent. Your credit card is "charged" in the event you don't send the broken headphone back. The charge is reversed upon Apple receiving the broken headphone. My replacement was free.

Re: The AirPods Pro “Rattlegate”

#92

Post by jfb »

Iwork4Google wrote: post #87
kawfey wrote: post #77

I just had my right airpod returned and replaced under warranty, it's only a matter of time before the left goes. It took me two hours to get a person on the phone, and we went through no less than 3 reset cycles. :| Then the advisor told me I have to return it in person to an apple store (which is closed) or to an apple authorized repair store, and mentioned there will be a $29 fee, but fortunately for me, she was r…

Try using the official Apple Support App and chatting w them. They should send you a replacement airpod pro the same way you got a cable. They will just place a hold on your card for the amount of the replacement part until you return the defective one. They ship with a pre-filled return label - at least in the US

Same in Canada. Chatted online, got a case #, turned around in less than a week. Good service, not the best product.

Re: The AirPods Pro “Rattlegate”

#93

Post by Godel_unicode »

dewey wrote: post #78
Godel_unicode wrote: post #73

> The first generation of the AirPods was generally regarded as a perfect product If you don't care about sound quality, isolation, noise cancelation, mic quality, or using it with a non-apple device of any kind, sure. In other words, if you primarily care about form and only peripherally about function. Edit: for reference, rtings gave them a 6.4 https://www.rtings.com/headphones/reviews/apple/airpods-1-tr...

The first generation was never advertised as having a noise cancellation feature so I'm not sure why that that should be a negative point. They also work well with non-apple devices as they can just be paired via Bluetooth like any other wireless headphones.

A perfect product would be a product which has all the features you would want. How do you adjust their onboard eq from your Android phone? Change their settings in any other way than volume?

Unless you use the word perfect to mean something other than "having all the required or desirable elements, qualities, or characteristics".

Re: The AirPods Pro “Rattlegate”

#94

Post by gojomo »

grawprog wrote: post #57

This might be off topic or overly pedantic but why must this be referred to as 'rattlegate'? How is this a 'gate'? In what way does a line of rattling heaphones resemble an incident where the president of the united States was caught incriminating himself on tape in a hotel? Why must this term be used for everything?

About a hotel break-in, while in the White House. Not in a hotel.

But -gate has long since genericized into a suffix for scandal/coverup, it's not going back. Maybe someday it'll be replaced by something better – but that'd require some affirmative new coinage that signifies the intended meaning(s) even better.

Re: The AirPods Pro “Rattlegate”

#95

Post by skywhopper »

Godel_unicode wrote: post #73

> The first generation of the AirPods was generally regarded as a perfect product If you don't care about sound quality, isolation, noise cancelation, mic quality, or using it with a non-apple device of any kind, sure. In other words, if you primarily care about form and only peripherally about function. Edit: for reference, rtings gave them a 6.4 https://www.rtings.com/headphones/reviews/apple/airpods-1-tr...

Lots of people don’t want isolation or noise cancellation, only need them to work with Apple products, and find the audio quality more than acceptable. It has nothing to do with “form” over function. In fact the original Airpods are quite superior in function to any similar product at the same price point.

Re: The AirPods Pro “Rattlegate”

#96

Post by Godel_unicode »

chrisseaton wrote: post #90
Godel_unicode wrote: post #73

> The first generation of the AirPods was generally regarded as a perfect product If you don't care about sound quality, isolation, noise cancelation, mic quality, or using it with a non-apple device of any kind, sure. In other words, if you primarily care about form and only peripherally about function. Edit: for reference, rtings gave them a 6.4 https://www.rtings.com/headphones/reviews/apple/airpods-1-tr...

They didn't advertise any isolation or noice cancelation features, did they? > if you primarily care about form and only peripherally about function Well yeah the form was the revolutionary bit about the AirPods. I'm sure I could get a longer list of fancy functionality squeezed into an ugly pair of baubles if I didn't care about form, but what I want is something tiny and simple for daily use. I think that's what mo…

The standard for something to be perfect isn't just that it only has the features which it is advertised to have. Lots of terrible cars aren't advertised as having very low road noise; that doesn't make them perfect cars.

Re: The AirPods Pro “Rattlegate”

#97

Post by kemayo »

xnyan wrote: post #83
egypturnash wrote: post #35

picks up her trusty B&O earbuds and kisses them Never need to worry about charging them, soft replacable rubber cups fit into my asymmetrically-sized earholes, they're always there waiting in my bag on the rare occasion I want to use them, I am gonna be so sad when my 6s breaks and I have to replace it with either an Android phone or an iPhone with no audio jack, maybe I'll just get one of those lightning⟷audio adapt…

Cables. It's fair if they are not a problem for you, but they are for me and getting rid of them is a gamechanger. I move around a lot all day, most days. They were constantly getting caught in things throughout my day and pulling at my ear in a very unpleasant way, or got caught snagged on something like ladder I'm climbing and would go flying out of my ears. Hatred. Airpods (not pro) are fantastic for what they are…

Chiming in to agree -- the original AirPods made a serious difference to how much I listened to things. I was skeptical before I tried them, but the subtle inconvenience of cables turned out to be a huge subconscious factor to me. The convenient case (and not having to deal with wrapping cables up to put them away in it...) also helped, of course.

Re: The AirPods Pro “Rattlegate”

#98

Post by Rebelgecko »

shepardrtc wrote: post #82

Up until the other day, I had only needed to replace my AirPods twice so far. But then the microphone died on the right one and now I will need to replace them yet again. I love my AirPods but this is so incredibly frustrating. Pro tip: Use the Voice Memo app to determine which microphone is failing, and then go into the Bluetooth settings. You can make the microphone default to the side that isn't broken.

Sheesh, this is a big reason why I dislike Airpods. They've turned headphones/earbuds into a piece of disposable tech.

Apple wants to be normalize the purchase of a new pair of earbuds every year. It sounds like you're about to be on your 4th pair since 2017. Even just having to replace them twice seems excessive.

I'm on my second pair of corded over the ear headphones since 2008. My current ones still work, but one of the ear cushions is starting to fall apart. Instead of throwing all the electronics away, I can just get a new ear piece on eBay for $3

Re: The AirPods Pro “Rattlegate”

#99

Post by chrisseaton »

Godel_unicode wrote: post #93
dewey wrote: post #78

Earlier quoted context omitted.

The first generation was never advertised as having a noise cancellation feature so I'm not sure why that that should be a negative point. They also work well with non-apple devices as they can just be paired via Bluetooth like any other wireless headphones.

A perfect product would be a product which has all the features you would want. How do you adjust their onboard eq from your Android phone? Change their settings in any other way than volume? Unless you use the word perfect to mean something other than "having all the required or desirable elements, qualities, or characteristics".

> How do you adjust their onboard eq from your Android phone?

Almost nobody wants to do this. It's a vanishingly minor requirement. You end up with a 'Homer Car' forcing all these wacky features in.

I'd actively prefer a product that's simpler, without features like this.

Re: The AirPods Pro “Rattlegate”

#100

Post by jzymbaluk »

I've also been dealing with rattling and buzzing noises in my airpods pro. Usually (but not always) turning noise cancellation mode off fixes the issue, but that totally defeats the purpose of having the pro model. Not to mention they are nowhere near as comfortable in your ear as the base-model airpods. Definitely a disappointing purchase
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