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The AirPods Pro “Rattlegate”

annoying.technology

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Re: The AirPods Pro “Rattlegate”

#71

Post by lstamour »

_bxg1 wrote: post #38

I've had the same issue. And another, more important one: the noise-cancelling/passthrough features have gradually ceased to work entirely. I replaced one bud when this started happening and was making things asymmetrical (super annoying), then noticed the new one was noise-cancelling more than the "still good" one, indicating that the other one had started degrading too. Eventually both of them stopped working for a…

I had connectivity issues on mine. One or the other would stubbornly not go into NC mode, or you’d see iOS say “Noise Cancelling” but it would actually be transparency mode, and had not fully shifted. Haven’t had too many issues since I had the entire set replaced, but it was multiple calls and a fair amount of headache when juggling returning each of the AirPods shipments and returns. Two of the boxes, the case and left AirPod Pro arrived one day, the right AirPod Pro was stuck at FedEx and would ship the next day. Why couldn’t they be replaced in one box the way I bought them, I wondered... Overall, the AirPods Pro are impressive but hardly foolproof... yet?

Re: The AirPods Pro “Rattlegate”

#72

Post by borkt »

ajzinsbwbs wrote: post #42

This happened to me four times in four months. Every time, it appeared one of the microphones was broken, because I would hear a buzzing, rattling, or clicking noise when in transparency or noise-canceling mode. The current set have both been good for a two or three months. At least Apple has great service. When the Apple store was open I could just walk over there and get the broken AirPod swapped in minutes. After…

Wow, so thats what it is? My Siri hasnt been working well and I just assumed the two were unrelated. Roughly every other sentence I dictate to Siri has the word 'Play' at the start of it as well, which must be related. I can wait 5 seconds after triggering siri to begin speaking and it is still prefixed with 'play'. No idea why but all these together sound like a support call is in order.

Re: The AirPods Pro “Rattlegate”

#73

Post by Godel_unicode »

> The first generation of the AirPods was generally regarded as a perfect product

If you don't care about sound quality, isolation, noise cancelation, mic quality, or using it with a non-apple device of any kind, sure. In other words, if you primarily care about form and only peripherally about function.

Edit: for reference, rtings gave them a 6.4 https://www.rtings.com/headphones/reviews/apple/airpods-1-tr...

Re: The AirPods Pro “Rattlegate”

#74

Post by phalangion »

grawprog wrote: post #57

This might be off topic or overly pedantic but why must this be referred to as 'rattlegate'? How is this a 'gate'? In what way does a line of rattling heaphones resemble an incident where the president of the united States was caught incriminating himself on tape in a hotel? Why must this term be used for everything?

I totally agree that it's a bit annoying, but considering the number of minor quibbles that have now been suffixed with -gate [1], the battle is probably lost and it's best to just accept it and move on.

[1] https://en.m.wikipedia.org/wiki/List_of_%22-gate%22_scandals...

Re: The AirPods Pro “Rattlegate”

#76

Post by [deleted] »

grawprog wrote: post #57

This might be off topic or overly pedantic but why must this be referred to as 'rattlegate'? How is this a 'gate'? In what way does a line of rattling heaphones resemble an incident where the president of the united States was caught incriminating himself on tape in a hotel? Why must this term be used for everything?

[deleted]

Re: The AirPods Pro “Rattlegate”

#77

Post by kawfey »

I just had my right airpod returned and replaced under warranty, it's only a matter of time before the left goes.

It took me two hours to get a person on the phone, and we went through no less than 3 reset cycles. :|

Then the advisor told me I have to return it in person to an apple store (which is closed) or to an apple authorized repair store, and mentioned there will be a $29 fee, but fortunately for me, she was reading the prices wrong. Warranty returns/repairs should be free of cost. I asked for a supervisor, and was connected to someone who actually knew what was going on. He said they could mail the replacement and return packaging so I wouldn't have to come in. Second advisor was so helpful and knowledgeable. I'm just babying my left airpod before it goes.

Re: The AirPods Pro “Rattlegate”

#78

Post by dewey »

Godel_unicode wrote: post #73

> The first generation of the AirPods was generally regarded as a perfect product If you don't care about sound quality, isolation, noise cancelation, mic quality, or using it with a non-apple device of any kind, sure. In other words, if you primarily care about form and only peripherally about function. Edit: for reference, rtings gave them a 6.4 https://www.rtings.com/headphones/reviews/apple/airpods-1-tr...

The first generation was never advertised as having a noise cancellation feature so I'm not sure why that that should be a negative point. They also work well with non-apple devices as they can just be paired via Bluetooth like any other wireless headphones.

Re: The AirPods Pro “Rattlegate”

#80

Post by WildGreenLeave »

NullPrefix wrote: post #60
WildGreenLeave wrote: post #16

I've gotten both my left and my right Airpod pro replaced on different occasions. My right one after 4 months and my left one 1 month later. So far, all of my friends/coworkers that own the pro's also got them replaced at some point within 6 months, or are dealing with the 'Rattlegate' issue. I am blown away by the quality of the pro, both positive and negative. How is it that we are all paying $280 and still have to…

>CreditCard got charged I somehow misunderstood this part. Do you have to pay for warranty replacement?

They charge your Creditcard until you send back your broken Airpod. In the end it doesn't cost you anything.
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