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Cancelling Dropbox Pro is hard

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Re: Cancelling Dropbox Pro is hard

#291

Post by kalleboo »

briandear wrote: post #142
towelr34dy wrote: post #92

Earlier quoted context omitted.

So much this. I LOVE paypal as a user because of it. All my subscriptions go through it and if it isn't offered via paypal, I'll reconsider. I love to see a list of all my subscriptions with the ability to unilaterally cancel my subscription at any time via PayPal... I never even contact the companies I 'unsubscribe' from... I simply remove their access to my paypal.

Other than PayPal monetizing your payment history, sure it’s great. Apple makes it even easier. This is tangential, but on the topic of PayPal and privacy, this article is interesting about PayPal and HIPAA: https://simple.icouch.me/blog/is-paypal-hipaa-compliant-revi... Short answer: if privacy matters, PayPal is a non-starter. I don’t want news publishers to have my information either. I know publishers like to how…

If privacy matters, any credit card is a non-starter: https://www.bloomberg.com/news/articles/2018-08-30/google-an...

Re: Cancelling Dropbox Pro is hard

#292

Post by dorgo »

aeharding wrote: post #134
rolleiflex wrote: post #102

Earlier quoted context omitted.

Oh, heads up, you're in for a treat. Amazon will try to tack on a Prime subscription on every order you try to make from now on. They do this with a permanent full-page interstitial (not a pop-up) for ex-Prime users before the order confirmation page whose big green 'continue' button automatically one-click charges your account for a full year of Prime. You have to read down and click the tiny 'no, I don't want these…

Pro-tip: Sometimes you can get lucrative deals on Prime during checkout if you don't have prime. For example, I've gotten multiple 1 month free trials, and also the '1 week for 1.99' which you can immediately cancel after placing your order for a $1 refund (if you immediately cancel, not at end of the week). I don't shop at Amazon often, but I've gotten many (read: > 10) Prime shipments over the last year, probably p…

I think it works even without deals. Just subscribe to Prime, order stuff, cancel subscription. This way you pay only some cents (they charge proportionally to the subscription time) instead of 3€ for the shipment.

Re: Cancelling Dropbox Pro is hard

#293

Post by Dylan16807 »

GordonS wrote: post #105
sambucini wrote: post #22

Retain with pain.. The other day I tried to delete my udacity account. No button in settings, I mailed support, they asked my to mail legal (apparently they don't fwd mail..). From legal I received the following response: Hello, We are in receipt of your request to delete your account. We are sorry you want to leave the Udacity family; you will be missed. Before we can proceed with fully processing your request, we n…

This is unacceptable - if an authenticated login is good enough to change account details and sign-in info, why isn't it good enough to close an account? I'm not an Udacity customer, and after reading your account I never will be - I loathe these scummy tactics.

What's 'scummy' about being unable to delete an account?

Re: Cancelling Dropbox Pro is hard

#294

Post by cge »

kuschku wrote: post #43
mrspeaker wrote: post #8

If it's harder to leave than it is to join, then I'm not using your stuff. It's mildly condescending and very transparent and so I don't want/need to deal with it. If you believed in your product, you wouldn't do it. I subscribed to the New York Times with a simple one-step "put in your credit card deets". One year later I was going to leave the country so tried to cancel it. After several steps of forms you get the…

If it’s harder to leave than to join, then it’s also illegal in the EU. You have to be able to cancel through the same medium through which you can subscribe (so if you can subscribe through email, then unsubscribing only through snail mailing a letter is illegal), and it can’t be an unreasonable effort. I’m very interested what the consumer protection agencies in the EU have to say about this.

As of July 1, 2018, California also has a law requiring that services you've subscribed to online allow you to cancel online (from SB-313). This should apply to any US company doing business with a California resident.

Re: Cancelling Dropbox Pro is hard

#295

Post by Dylan16807 »

cde-v wrote: post #165
sambucini wrote: post #22

Retain with pain.. The other day I tried to delete my udacity account. No button in settings, I mailed support, they asked my to mail legal (apparently they don't fwd mail..). From legal I received the following response: Hello, We are in receipt of your request to delete your account. We are sorry you want to leave the Udacity family; you will be missed. Before we can proceed with fully processing your request, we n…

Wow, thank you so much for bringing this to light. Our org is literally in the process of signing up for their enterprise product but I can not in good conscience allow it to proceed after seeing that, it is unprofessional on so many levels. I would expect this kind of contractual bullshit from an NY landlord, not from an education platform. I know they wont miss our 220ish users, but I hope enough individuals see yo…

> contractual bullshit

You read the post wrong.

Re: Cancelling Dropbox Pro is hard

#296

Post by dorgo »

cheschire wrote: post #31
Tomte wrote: post #27

Amazon is the same. I just cancelled Prime yesterday. It took me four or five confirmations that yes, I want to lose the benefits. The buttons were jumping around. Sometimes the left one was for cancelling, sometimes the right one, sometimes it was a few centimeters lower. I love my Kindle, but without that my Amazon account itself would be in real danger.

just wait till you get closer to the end date of your sub. They will start harassing you on every page load of every product you look at.

I removed a lot of useless parts and ads from amazon by using stylus-addon.

.scheduled-ad { display: none !important; } .nav-a.nav-hasImage.nav-right { display: none !important; } .nav-fullWidthSubnavFlyout.nav-flyout { display: none !important; } .a-section.a-spacing-none.uilm-section { display: none !important; } .acsUxWidget { display: none !important; } .cr-vote-buttons.cr-vote-component { display: none; } span[data-action="cr-popup"] { display: none; } #regularprice_savings { display: none; } #cbcc_content_container{ display: none !important; } .super-tcg, .dv-product-offer, #nav-swmslot, #ape_Detail_dp-ads-center-promo_Desktop_placement, #heroQuickPromo_feature_div,.iss-ad-row, #amsDetailRight_feature_div,#ape_Detail_customer-reviews-top_Glance_placement,#cm_cr-rvw_summary-ads{ display: none !important; } #nav-upnav{ display:none !important; } .nav-prime-try{ display:none; } .dv-dp-top-banner{ display:none; } .acs-private-brands-container-background{ display:none !important; } .maple-banner{ display:none !important; }

Re: Cancelling Dropbox Pro is hard

#297

Post by yread »

Tomte wrote: post #27

Amazon is the same. I just cancelled Prime yesterday. It took me four or five confirmations that yes, I want to lose the benefits. The buttons were jumping around. Sometimes the left one was for cancelling, sometimes the right one, sometimes it was a few centimeters lower. I love my Kindle, but without that my Amazon account itself would be in real danger.

I've signed up for amazon prime uk and after some time I've canceled it. But somehow my amazon.com prime was still going and it took 6 months before i noticed. After quite some discussions with support they told me they only return last 3 months and that i should chargeback the rest. So I'm one of the few people who chargedback amazon and lived to tell the tale

Re: Cancelling Dropbox Pro is hard

#298

Post by cge »

Spooky23 wrote: post #210
icelancer wrote: post #109

Earlier quoted context omitted.

> on the phone This should be an option, not the only way to cancel.

Why? I’m surprised at the downvotes I got on my original comment. The Dropbox online cancellation, like many others, is a deceptive, tricky option designed to make you think that you cancelled when you did not to rip you off. Dropbox isn’t unusual. Why is a phone call so evil? It’s bizarre to me that a arguably marginal inconvenience is more noxious than active trickery.

Well, at least in California, it is outright illegal (from SB-313).

Re: Cancelling Dropbox Pro is hard

#299

Post by Vektorweg »

p2t2p wrote: post #215
parfamz wrote: post #207

Earlier quoted context omitted.

Which provider?

It was PIA - PrivateInternetAccess. I first tried ExpressVPN and for privacy I'd recommend ExpressVPN because they located in a place with no data retention laws. However PIA has port forwarding support and that is crucial for my case. Both support payment via Bitpay. ExpressVPN returned the money no problem after I've discovered that they don't do port forwarding.

I'm using IPredator. They give you a dynamic IPv4+v6 address and you can pay with Bitcoin.

Re: Cancelling Dropbox Pro is hard

#300

Post by a11595 »

ox_cable wrote: post #282
ianai wrote: post #242

Earlier quoted context omitted.

Any advice on the BBB complaint? I’ve never considered it before now.

The BBB is an absolute joke; you buy your ratings. As someone who's had direct contact with the BBB in a corporate context, I can say with absolute honesty and surety that the ONLY criteria that decides a corporation's BBB score is whether or not they paid the annual BBB administration fee. Ask around, talk to your friends who have had direct access- they'll confirm what I'm saying 100%. Filing a complaint with the B…

Completely false. I have filed 3 BBB complaints - Direct TV, BofA, and something else I forgot. The companies wanted money which I did not owe them, and hours on the phone resulted in nothing. 2 resulted in corporate calling me, fixing their billing, and issuing an apology. The 3rd one was unproductive as BBB wanted too much unrelated personal info from me to investigate. Opening an FTC case resolved that though, but surprisingly did nothing for the other two.

From my personal experience: you are lying, and you have an agenda you are trying to push here. Now let's watch me get downvoted and shadow banned by the incel mods.

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