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Simple Bank Is Closing

oregonlive.com

201–210 of 615 posts

Re: Simple Bank Is Closing

#201
post #47
post #41

Earlier quoted context omitted.

I beg to differ. Notifications for transactions stopped working. As I always do when things like this happen, I went to twitter and tweeted at them. They claim it works, yet replies on twitter beg to differ. They support people point me to a document that shows UI elements which have been removed. Still broken. Still no word from them. And there's the issue about financial software. A couple of years ago they stopped…

That's seems like a customer support issue and not software related but it's definitely frustrating. I use YNAB and their integration with C1 has been great so maybe push on Moneydance as to why that integration is no longer an option.

The website has a page changing the notification settings. It used to be there. It's not anymore. Their own documentation says it should be there. I've looked in the not very many places it could be. It's no where to be found.

Re: Simple Bank Is Closing

#202
I enjoyed Simple for their amazing app, but in the end found that the 1 or 2 times a year I sold something for cash on Craigslist meant I always needed a branch. So I gave up and moved to a credit union.

Re: Simple Bank Is Closing

#203
post #156

BBVA is also closing Azlo, the business bank that Stripe Atlas uses (used?) for LLCs. Looks to me like BBVA is attempting to annoy as many customers as possible. I love Simple to death. They overnighted a cashier's cheque for me, for free, on holiday. They've been nothing but kind and I truly hate to see them go. I really really loved being a Simple customer.

I've used Simple since 2014 and it's easily the best banking experience I have ever had. I've spread my spending and banking activity out over different banks/services over the years, but I always use Simple as my main bank. Honestly not sure where I will move my main account over to.

Re: Simple Bank Is Closing

#204
post #178

Earlier quoted context omitted.

https://www.trustpilot.com/review/banknovo.com

Would definitely use app store rating as a proxy for quality of product over Trustpilot: https://apps.apple.com/us/app/novo-business-banking/id137555... -- 4.7/5 stars and 1.5k reviews vs 2.2/5 and only 39 reviews

For a banking provider? I would not trust either of these. They're both trivially gamed.

Re: Simple Bank Is Closing

#205
post #16

I've been a Simple customer since launch, and have used it as my primary bank since ING Direct was turned into Capital One. It's mildly depressing to be reminded once again that the dream of startup founders these days isn't to build something, but to sell something... specifically to a bigger company. Which will inevitably delete the thing, once it serves its use. Which is to provide presence in some kind of defensi…

I'd suggest Bank of America if you have more than $100k in stocks or index funds that you can move to Merrill. That qualifies you for free ATM refunds, and gives you access to unlimited 2.6% cash back on all credit card purchases. https://frugalprofessor.com/best-credit-card-rewards-strateg...

Oh that's a good one. Thanks for the tip.

Re: Simple Bank Is Closing

#206
post #76

Earlier quoted context omitted.

I cannot blame the founders. They worked hard and risked a lot and were successful so they want to cash out. Here's a radical idea. Maybe if countries care so much about keeping markets competitive, they could buy out late-stage startups to allow them to keep operating independently.

The obvious retort would be to mention the problems with state ownership/control of companies. However maybe you have a model in mind that doesn’t result in control ending up in the hands of the government. If so, I’m curious!

Maybe that model doesn't work, but I wish there was some government oversight preventing huge companies from buying out small competitors just to shut them down entirely. Like Apple did with Dark Sky, Microsoft did with Wunderlist, and Twitter did with Vine. It's really unfortunate that we can't have much small tech.

Re: Simple Bank Is Closing

#207
post #3

ouch...the one bank with a really nice user facing app...hoping to hear more details

I've been working on the app for almost 8 years. This means a lot to me. Thank you.

I was a Simple customer for years, and have tried many banks, including banks in multiple countries. Simple was hands down the best banking app I've ever used. You should be proud.

Re: Simple Bank Is Closing

#208

I highly recommend Charles Schwab for a checking account in the US. https://www.schwab.com/checking (I was a Simple customer at one point)

Only annoying thing is that there's no Zelle, so you have to use the Zelle app, so if you want to send or receive payments over $500 you're screwed.

Re: Simple Bank Is Closing

#209
post #87

Earlier quoted context omitted.

I'd like to add to this. I used simple for a couple years back when it was first released, and it helped immensely in getting out of debt and on the right track. I've since moved on to other banks (at the time there were no joint accounts or savings, and I needed both), but I had friends reach out to me today in a panic because I'd recommend they use it over the years. It was an excellent tool that absolutely improve…

I never used or heard of Simple. What do they do to make people manage their finances wiser?

They had a way to set money aside for goals. The money would be in your account but it would not show up in the available balance. So you could say, I want to buy this expensive thing, put in the amount you want to save towards it per month and the available balance would hide the money for you until you spent it.

Re: Simple Bank Is Closing

#210

I loved Simple for a long time -- I was one of the "beta" customers -- but I switched away from them over a year ago. I'd already been annoyed with them over something seemingly trivial; I go by my middle name and last name, not first and last, and want my credit/debit card to match that, reading "Middle Last". Everyone else allows me to do this and Simple did allow that... until we all had to migrate our accounts fr…

> being told "we can't do that"

I've had similar experiences with other institutions. The explanation boiled down to KYC policies and some relationship to newer DHS Real ID regulations.

So, what used to be allowed, is no longer. This might be true everywhere.

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