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Simple Bank Is Closing

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Re: Simple Bank Is Closing

#81

Earlier quoted context omitted.

The problem was assuming anybody, much less Silicon Valley, would be breaking the narrative of banks being honest institutions.

Good thing we were never in Silicon Valley :)

It's an attitude, not a place

Re: Simple Bank Is Closing

#82
post #12

any speculation on why it failed? i was fairly optimistic on Simple a year or two ago and then they fell off the map

I think it was murder by acquisition. BBVA USA was recently bought out by PNC bank and there probably wasn’t room for Simple in the new company. For the most part simple provided a superb ui on top of BBVA bank accounts. I’m sad to see them go.

Re: Simple Bank Is Closing

#84
I don't know how many Simple employees are in this thread. I'm very sad to hear this news, and I'm sure you were too. Just want you to know that you all made a really meaningful difference in the lives of at least my wife and I. Before I switched to Simple, I had a really hard time budgeting for things/planning for expenses, and was frequently toeing the line of overdrawing my account. I was essentially financially illiterate.

Simple made it incredibly easy for me to get my shit together and start being proactive with my money, so there was really no excuse to not do so. Now, my wife and I are well on our way to an early payoff on our mortgage (~18 years early), paying off our vehicle loans early (~2 years early), having a pretty good safety net in the bank, and being otherwise debt free.

So if you haven't heard it above the sadness of losing Simple: thank you. Seriously, thank you. You really did something great and you should all be proud of what you've accomplished.

Re: Simple Bank Is Closing

#85
post #62

Any alternatives that offer a similar Goals and Expenses feature?

Possibly OneFinance?[1] 1. https://www.onefinance.com/

I've been looking at it, it seems they have a "Pocket" feature that lets you transfer funds into separate "pockets" but you can't automate your savings, the only option being "Auto-Save - turn on and off the ability to automatically save 3% of every paycheck."

The other option I'm seeing is SoFi Money, they have "Vaults" but I can't figure out if you can move money there automatically

Re: Simple Bank Is Closing

#86
I loved Simple for a long time -- I was one of the "beta" customers -- but I switched away from them over a year ago. I'd already been annoyed with them over something seemingly trivial; I go by my middle name and last name, not first and last, and want my credit/debit card to match that, reading "Middle Last". Everyone else allows me to do this and Simple did allow that... until we all had to migrate our accounts from Simple's original "banking partner" to BBVA. At that point they changed my name and refused to change it back after multiple go-rounds (which ended with a rep telling me "sure, we can do this, just fill this out," filling said thing out, and being told "we can't do that").

As with some other mentions here, though, it was killing the ability to have Simple send checks to payees that did it for me. I'd been waiting for years to have Simple be able to accept ebills (e.g., receive a bill from a creditor that specifies an amount to pay and paying that, rather than just paying a fixed amount every period), and they never did; instead they regressed.

But here's the thing: while I'd left Bank of America because Simple's app and design was so much better, I'd never closed my BoA account for the simple (ha!) reason that they could accept ebills and pay them out of my Simple account. This always left me with the niggling feeling that while Simple was better at technology and customer service, BoA was better at... well... banking. And when I checked out BoA after getting fed up with Simple, well, their app was still ugly and had bad UX design, but the functionality had mostly caught up with Simple. It even has goals built into it, if I want them. (I don't, and never cared about Simple's equivalent, so I can't compare the functionality.)

And while there are "bank things" I only do once in a blue moon -- deposit at an ATM, get a cashier's check -- it turns out it's nice to have a bank that, well, does those things. I know there are other banks (and credit unions) that do them, too, and I'm not suggesting BoA is particularly good (or bad) in this regard.

Simple was a promising idea, but I think they made a serious mistake by letting themselves be bought out by BBVA. And while I'd love to see someone else try again, I'm going to be a lot more reticent to move to a new bank just because it gives me a terrific mobile app experience next time around. Simple was a great technology company, but at the end of the day, I just don't think they were that great a bank.

Re: Simple Bank Is Closing

#87

I don't know how many Simple employees are in this thread. I'm very sad to hear this news, and I'm sure you were too. Just want you to know that you all made a really meaningful difference in the lives of at least my wife and I. Before I switched to Simple, I had a really hard time budgeting for things/planning for expenses, and was frequently toeing the line of overdrawing my account. I was essentially financially i…

I'd like to add to this. I used simple for a couple years back when it was first released, and it helped immensely in getting out of debt and on the right track. I've since moved on to other banks (at the time there were no joint accounts or savings, and I needed both), but I had friends reach out to me today in a panic because I'd recommend they use it over the years.

It was an excellent tool that absolutely improved my life and the lives of others I know personally.

Well done.

Re: Simple Bank Is Closing

#88
post #16

I've been a Simple customer since launch, and have used it as my primary bank since ING Direct was turned into Capital One. It's mildly depressing to be reminded once again that the dream of startup founders these days isn't to build something, but to sell something... specifically to a bigger company. Which will inevitably delete the thing, once it serves its use. Which is to provide presence in some kind of defensi…

I started out on ING Direct as well, but I stuck with it through the Capital One transition. Overall I'm still happy with the checking/savings account features, no maintenance fees etc. The mobile app/website is pretty good. However the "desktop" website is annoying as it's just a scaled up version of the mobile one, but it still gets the jobs done. Unfortunately they've removed the ability to easily add multiple sav…

I started out on ING Direct and also liked the savings account feature. I created several saving accounts for when some website wants ACH routing information but I don't trust very much: I can put just enough in that account to cover the transaction I want covered.

I didn't realize that they god rid of the ability to add new ones. I guess I'll have to make do with the eight I have lol.

Re: Simple Bank Is Closing

#89
post #72
post #48

Earlier quoted context omitted.

I understand liking modern-feeling apps, but am more than happy to put up with the slightly old-feeling credit union app because they are just such a better institution - no bullshit fees, actually happy employees, far better rates on credit cards/loans... There's just no comparison. I do have a commercial bank account, too, but that's just for access to quicker interchange with other commercial banks, when that's ha…

My worry with most credit unions is that most of the ones commonly recommended have requirements for who can be a member, or are geographically tied. I'm unlikely to live in the same city for as long as I'd want to keep a bank account, and I'm not military or otherwise. Do you have a good recommendation for a CU that's more generally an option?

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