A Message to Our Customers about iPhone Batteries and Performance

Post by BugsJustFindMe » Thu, Dec 28, 2017, 10:28 PM UTC

jhgg wrote: post #14

buryat wrote: post #2

> First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Didn't they degrade the user experience by slowing down the cpu? I definitely wasn't enjoying my slow iPhone

Would you rather have a slightly slower phone, or one that shuts off at random due to the battery not being able to provide peak current. I think the only major mistake Apple made here was not being originally transparent about this. I don't think that Apple is being 100% noble in its intents either. In addition to driving users to buy new devices, there's the much less obvious side-effect which is a lot of people at…

Post by DSMan195276 » Thu, Dec 28, 2017, 10:29 PM UTC

MBCook wrote: post #113

jsnk wrote: post #96

Earlier quoted context omitted.

How is this a "completely manufactured scandal"? Tens of millions of old iPhone users were left in the dark why all of a sudden the phone was slowing down to the point where it was becoming unusable. Millions of people probably spent hundreds of dollars otherwise they wouldn't need to spend if they know this was something they can fix with a new battery. I personally have been using iPhone 6 for 3 years until this CP…

If Apple hadn’t made this change those phones would have randomly turned off instead. Those people probably would’ve gone and bought either a new were iPhone or switch to android like you did. On the whole I don’t think this would have caused anyone to spend money they wouldn’t have otherwise. Perhaps they would have stayed with their phone longer. It’s hard to tell, and this is certainly worse than if they had just…

Post by [deleted] » Thu, Dec 28, 2017, 10:29 PM UTC

bno1 wrote: post #143

marklyon wrote: post #73

My wife’s 6+ was incredibly slow after the iOS upgrade. My 6+ drained the battery incredibly quickly. I was told that upgrading the iOS would fix that problem [0]; it didn’t. Instead it slowed my phone to the point of being unusable. If I’d have known replacing the battery would have fixed both of them, I’d have done that. Instead, I stupidly bought two new, very expensive phones. Since we were already locked into th…

What does "locked in the Apple ecosystem" imply? Apps that don't have a satisfactory equivalent on Android, integration between Apple devices or general usability/user experience?

Post by [deleted] » Thu, Dec 28, 2017, 10:30 PM UTC

fnovd wrote: post #140

All Apple would have had to do is enable a "Battery Saver" mode in some deep nested menu and turned it on by default, and this would have never been an issue in the first place. The fact that they hid it and denied it is going to cost them. It signals a deliberate misleading of consumers, and is a legitimate scandal. You can't hide the bad intentions in good ones and call it a wash. "Extending the battery life for co…

Post by MBCook » Thu, Dec 28, 2017, 10:30 PM UTC

strictnein wrote: post #25

Apple is in this situation because they've very invested in having the fastest mobile processor on paper. So you get a high performing part when your phone is new, and all the reviews and benchmarks are done with the high performing part, but after a while the battery can't handle it, so they're forced into these shenanigans.