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I'm sure some people will still hate them for something, though.
> First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Didn't they degrade the user experience by slowing down the cpu? I definitely wasn't enjoying my slow iPhone
It's choosing the lesser of two evils. The two options are to have the phone run slower, or have the phone shut down unexpectedly with shorter battery life. Personally, I agree with Apple's call on this one.
> First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Didn't they degrade the user experience by slowing down the cpu? I definitely wasn't enjoying my slow iPhone
> First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Didn't they degrade the user experience by slowing down the cpu? I definitely wasn't enjoying my slow iPhone
I think the only major mistake Apple made here was not being originally transparent about this. I don't think that Apple is being 100% noble in its intents either. In addition to driving users to buy new devices, there's the much less obvious side-effect which is a lot of people attempting to get their batteries replaced at roughly the same time as devices age. Which creates a tremendous support burden at Apple Stores around the world as people pile in to get their batteries replaced. (Although more daring consumers may attempt the DIY route, but I expect that to be a very small minority).
> First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Didn't they degrade the user experience by slowing down the cpu? I definitely wasn't enjoying my slow iPhone
It's choosing the lesser of two evils. The two options are to have the phone run slower, or have the phone shut down unexpectedly with shorter battery life. Personally, I agree with Apple's call on this one.
> First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Didn't they degrade the user experience by slowing down the cpu? I definitely wasn't enjoying my slow iPhone
It's choosing the lesser of two evils. The two options are to have the phone run slower, or have the phone shut down unexpectedly with shorter battery life. Personally, I agree with Apple's call on this one.
Any time my phone was under ~15% battery, it would randomly crash during demanding tasks. I'd think the battery had died, but turning it back on would work immediately and my battery wouldn't be at 1%/0%.
At that point the battery capacity might as well be 85% of the already degraded value since the phone stops being stable.
What theyre doing to fix it: "Apple is reducing the price of an out-of-warranty iPhone battery replacement by $50 — from $79 to $29 — for anyone with an iPhone 6 or later whose battery needs to be replaced, starting in late January and available worldwide through December 2018. Details will be provided soon on apple.com. Early in 2018, we will issue an iOS software update with new features that give users more visibi…
Wonder if this means we'll see 12-24 month phones popping up on eBay with battery health reports, or receipts showing the owner(s) had them changed out just prior to sale.
> First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Didn't they degrade the user experience by slowing down the cpu? I definitely wasn't enjoying my slow iPhone
If you bought a new phone strictly because your old one was slow, you might have an anecdotal point to make.
> First and foremost, we have never — and would never — do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades. Didn't they degrade the user experience by slowing down the cpu? I definitely wasn't enjoying my slow iPhone
It's choosing the lesser of two evils. The two options are to have the phone run slower, or have the phone shut down unexpectedly with shorter battery life. Personally, I agree with Apple's call on this one.
If they're having to go to measures this drastic to keep their phones from shutting down, their batteries are underspec'd and their processors are overspec'd.