101–110 of 124 posts
The number of Amazon packages that are prematurely marked as delivered has skyrocketed lately. When I have inquired about it via chat I have been told that this is common and I will probably receive the package later today or tomorrow. Does this happen to there people? I'm going to start fire paying attention to how these are shipped and if it's via Amazon versus USPS/FedEx.
One side effect of the growth of Amazon is the replacement of "decent" jobs with absolutely soul sucking ones. In the early 2000's I knew people that worked as delivery drivers for UPS or FedEx and it was a decent job. They seemed happy. Now I see the Amazon delivery people, and they look majorly stressed out as if they are on the edge of collapse. Many times they are delivering things at 10pm desperately trying to m…
Were the job not there, other jobs would be pursued. Pursue other jobs if this is not to your liking.
Amazon's last mile delivery is a significantly worse experience than FedEx, DHL, or UPS. I put their service about on-par with USPS, which is to say: full of people lying about attempted deliveries. With both USPS and Amazon I get notified of successful delivery hours or days before the package actually shows up, or attempted delivery when I was home and nobody used the callbox. They're making a huge mistake by not p…
It’s a 24/7 multiple doorman building with a famous address (even {address}.com works) and the number printed in 10 foot letters.
There are zero moments in years that a package could not be delivered, yet my account shows 50 fails of their in-house delivery, and 450 successes of UPS and USPS.
So ... riddle me this.
What does their vaunted machine learning have to say about such situations?
It’s scenarios like that that suggest the best ML still has a long way to go.
One side effect of the growth of Amazon is the replacement of "decent" jobs with absolutely soul sucking ones. In the early 2000's I knew people that worked as delivery drivers for UPS or FedEx and it was a decent job. They seemed happy. Now I see the Amazon delivery people, and they look majorly stressed out as if they are on the edge of collapse. Many times they are delivering things at 10pm desperately trying to m…
> It seems the "decent" jobs are going away, replaced by ones that turn workers into robots to better extract value from their labor. http://marshallbrain.com/manna1.htm
This should be required reading.
Earlier quoted context omitted.
I've been seeing a "deliver on my Amazon day (Saturday)" option, which is a way to batch deliver all purchases for a week.
While I haven’t seen Amazon day in the wild, I have to marvel at their marketing folks who have captured mindshare by coopting what used to be (and still is in my house) grocery day - when we do our weekly shopping - into Amazon day. To me, it’s these little moves which capture an inch of mindshare at a time that really bring home the power of marketing.
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15 minutes ago an Amazon driver left my package on the street in front of my building (in urban San Francisco) and marked it as "handed directly to a resident" in the system. Amazon doesn't provide any discoverable way to complain about this either so I'm sure their internal metrics look great.
Amazon's ways of getting help are... confusing... at best. Recently I ordered something, shipper marked it as delivered, but it wasn't there. I dug through the orders interface, trying to find an option for "item never arrived", but could only find things about returns and exchanges, or ways to report damaged items or bad packaging. After searching the customer support site for the problem, the (non-interactive) answ…
Black Friday, I got charged for the item but nothing else changed about my tracking. A few days later, after a similar search, I found the help link and got a refund. To this day, I have no idea whether my item ever made it out of the warehouse.
The article only mentions UPS, FedEx, and Amazon. (4.7, 3.0, 2.5 billion) How many via USPS?
One side effect of the growth of Amazon is the replacement of "decent" jobs with absolutely soul sucking ones. In the early 2000's I knew people that worked as delivery drivers for UPS or FedEx and it was a decent job. They seemed happy. Now I see the Amazon delivery people, and they look majorly stressed out as if they are on the edge of collapse. Many times they are delivering things at 10pm desperately trying to m…
I think we're all guilty of contributing to this problem. We all say we're for livable wages and then don't vote with our dollars as often as we should. I'm definitely guilty of going to Amazon because a book is a few dollars cheaper there and I can get it in two days instead of a week. If we care about workers and corporate behavior, we need to be willing to pay a little more for products that are made by companies…
Earlier quoted context omitted.
Stop buying stuff online and start buying from locals.
The problem with this is that while it is easy to see that the success of large corporations with practices we disagree with creates the problem, it is harder to see how us stopping our support helps fix them. I boycotted Amazon for the better part of a decade over the one-click patent. Result: they lost some amount of money they didn't notice, I lost out on all the convenience and options. They changed nothing I was…
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> They don't have the master key for my mailbox or entry hall Why would you expect someone to have your keys? That’s not a reasonable expectation. > they don't have a drop off point where I can pick the package later, I can't even go to the warehouse and pick my package there They’re a delivery company, not a pick-up company, that why.
Lots of buildings give keys to fedex and ups drivers.