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Amazon is now delivering half its own packages, rivaling FedEx and UPS

theverge.com

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Re: Amazon is now delivering half its own packages, rivaling FedEx and UPS

#61

Post by buss »

Amazon's last mile delivery is a significantly worse experience than FedEx, DHL, or UPS. I put their service about on-par with USPS, which is to say: full of people lying about attempted deliveries.

With both USPS and Amazon I get notified of successful delivery hours or days before the package actually shows up, or attempted delivery when I was home and nobody used the callbox. They're making a huge mistake by not prioritizing the delivery experience; it is eroding customer confidence and loyalty.

Re: Amazon is now delivering half its own packages, rivaling FedEx and UPS

#62

Post by theturtletalks »

tharne wrote: post #28
RcouF1uZ4gsC wrote: post #19

One side effect of the growth of Amazon is the replacement of "decent" jobs with absolutely soul sucking ones. In the early 2000's I knew people that worked as delivery drivers for UPS or FedEx and it was a decent job. They seemed happy. Now I see the Amazon delivery people, and they look majorly stressed out as if they are on the edge of collapse. Many times they are delivering things at 10pm desperately trying to m…

I think we're all guilty of contributing to this problem. We all say we're for livable wages and then don't vote with our dollars as often as we should. I'm definitely guilty of going to Amazon because a book is a few dollars cheaper there and I can get it in two days instead of a week. If we care about workers and corporate behavior, we need to be willing to pay a little more for products that are made by companies…

I use eBay for books. Sellers pay a lower commission and a 3rd party seller is sending your book so you're supporting small business. The book is always cheaper and even more so if you buy used. The only catch is that it takes longer than 1 day and that's a dealbreaker for many.

Re: Amazon is now delivering half its own packages, rivaling FedEx and UPS

#63

Post by guelo »

RcouF1uZ4gsC wrote: post #19

One side effect of the growth of Amazon is the replacement of "decent" jobs with absolutely soul sucking ones. In the early 2000's I knew people that worked as delivery drivers for UPS or FedEx and it was a decent job. They seemed happy. Now I see the Amazon delivery people, and they look majorly stressed out as if they are on the edge of collapse. Many times they are delivering things at 10pm desperately trying to m…

You happy employees is my opportunity.

- Bezos, almost

Re: Amazon is now delivering half its own packages, rivaling FedEx and UPS

#64

Post by analog31 »

snowwrestler wrote: post #30

Amazon is pulling a fast one here, and The Verge is letting them get away with it. Here’s the key part: > it’s also been building out a network of its own delivery drivers under the Amazon Flex platform, which is a kind of on-demand contract network similar to Uber and food delivery companies like DoorDash. So, in fact Amazon is not delivering their own packages, they are employing an ad-hoc network of local truckers…

Indeed, one of the companies that Amazon hires is USPS.

Re: Amazon is now delivering half its own packages, rivaling FedEx and UPS

#65

Post by KerryJones »

buss wrote: post #61

Amazon's last mile delivery is a significantly worse experience than FedEx, DHL, or UPS. I put their service about on-par with USPS, which is to say: full of people lying about attempted deliveries. With both USPS and Amazon I get notified of successful delivery hours or days before the package actually shows up, or attempted delivery when I was home and nobody used the callbox. They're making a huge mistake by not p…

I've reported failed/incorrect deliveries a number of times. They ignore directions (we say leave it behind a fence), have lied about delivering the package, and have lied about handing it to a housemate (which we've caught on our security camera).

Their last mile delivery is shameful, but they have been willing to pay for a new one everytime, so they are going to feel the cost... but yeah, it's horrible.

Re: Amazon is now delivering half its own packages, rivaling FedEx and UPS

#66

Post by robsinatra »

RcouF1uZ4gsC wrote: post #19

One side effect of the growth of Amazon is the replacement of "decent" jobs with absolutely soul sucking ones. In the early 2000's I knew people that worked as delivery drivers for UPS or FedEx and it was a decent job. They seemed happy. Now I see the Amazon delivery people, and they look majorly stressed out as if they are on the edge of collapse. Many times they are delivering things at 10pm desperately trying to m…

These are people who are competing with unionized drivers at UPS. Why feel any compassion towards them about their work conditions? They are only serving their own interests.

Re: Amazon is now delivering half its own packages, rivaling FedEx and UPS

#67

Post by robsinatra »

jacobolus wrote: post #34
tharne wrote: post #28

Earlier quoted context omitted.

I think we're all guilty of contributing to this problem. We all say we're for livable wages and then don't vote with our dollars as often as we should. I'm definitely guilty of going to Amazon because a book is a few dollars cheaper there and I can get it in two days instead of a week. If we care about workers and corporate behavior, we need to be willing to pay a little more for products that are made by companies…

If we care about workers and corporate behavior we need to change the law (and elect/appoint legislators and political executives and law enforcement agents and judges who will follow/enforce existing laws) to allow workers to unionize, increase the minimum wage, enforce fairer working hours, safer working conditions, better worker protections from fraud and theft, etc. If Amazon wants to run a delivery network it sh…

Shoulds and oughts aren't changing the world. Moral grandstanding isn't either. You're ignoring the feedback.

Re: Amazon is now delivering half its own packages, rivaling FedEx and UPS

#68

Post by jacobolus »

robsinatra wrote: post #67
jacobolus wrote: post #34

Earlier quoted context omitted.

If we care about workers and corporate behavior we need to change the law (and elect/appoint legislators and political executives and law enforcement agents and judges who will follow/enforce existing laws) to allow workers to unionize, increase the minimum wage, enforce fairer working hours, safer working conditions, better worker protections from fraud and theft, etc. If Amazon wants to run a delivery network it sh…

Shoulds and oughts aren't changing the world. Moral grandstanding isn't either. You're ignoring the feedback.

Can you explain what you mean? I don’t understand what you are trying to say. Specifically, what do you consider to be “grandstanding” and which “feedback” are you referring to?

Re: Amazon is now delivering half its own packages, rivaling FedEx and UPS

#70

Post by matz1 »

tharne wrote: post #28
RcouF1uZ4gsC wrote: post #19

One side effect of the growth of Amazon is the replacement of "decent" jobs with absolutely soul sucking ones. In the early 2000's I knew people that worked as delivery drivers for UPS or FedEx and it was a decent job. They seemed happy. Now I see the Amazon delivery people, and they look majorly stressed out as if they are on the edge of collapse. Many times they are delivering things at 10pm desperately trying to m…

I think we're all guilty of contributing to this problem. We all say we're for livable wages and then don't vote with our dollars as often as we should. I'm definitely guilty of going to Amazon because a book is a few dollars cheaper there and I can get it in two days instead of a week. If we care about workers and corporate behavior, we need to be willing to pay a little more for products that are made by companies…

The thing is I am indeed voting with my dollar, I vote for few dollars cheaper and get it in two days instead of a week.
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