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No Time to Be Nice at Work

nytimes.com

101–110 of 130 posts

Re: No Time to Be Nice at Work

#101

Earlier quoted context omitted.

I think there's only one that I'm comfortable talking about since it was long ago and the people involved have all moved on from their parent companies. Louis Vuitton was relaunching their public-facing website, which was tightly integrated with their back-end systems - inventory, manufacturing, etc. IOW, it wasn't just a regular website. They hired a consulting company here in Europe who sold them a solution that wa…

Just curious about that "american, swiss, and german consultants". Did you all speak english? Did the swiss and french speak french sometimes? Interesting dynamics.

I'd put money on English being the business language.

Re: No Time to Be Nice at Work

#102
post #69

Earlier quoted context omitted.

I totally agree. Working in a nice/friendly environment makes you more motivated and therefore more efficient.

This is a personal anecdote - my dad used to run a company that sorted second hand clothing. He had a huge warehouse, where people would stand in one place and literally pick clothes out of one basket and then sort them into several smaller ones, by colour or type. The atmosphere in the warehouse wasn't exactly perfect,but employees could talk to each other and they had a radio playing music. Based on some observatio…

Did they get a raise as a consequence of the higher output ?

Since we are social animals then preventing talking between us make things harder for us at some points, ie the job gets harder, so that could be an argument for higher wage.

Re: No Time to Be Nice at Work

#103
post #68
post #56

Earlier quoted context omitted.

It sounds to me like you're conflating the difficulty of the work (coal mining is hard, dangerous work) with the way people treat each other at work (like the shitty bosses in the article). When I read books about other times and places, my main impression is that the work may have been harder, but that the people were much kinder to one another. Given that I've worked at some places that were horrible and some that…

Which other times and places? I have the exact opposite impression. Human life and dignity weren't valued until the last 200 years or so. There were no worker protections until very recently you were treated like shit if you weren't a member of the ruling class/race/religion. Much kinder? Not giving a shit if a chinese laborer was killed was building a railroad isn't exactly kind...

Yep. The Blazing Saddles model of employment was the norm for a very long time. Life was cheap.

Re: No Time to Be Nice at Work

#104

Earlier quoted context omitted.

This is a personal anecdote - my dad used to run a company that sorted second hand clothing. He had a huge warehouse, where people would stand in one place and literally pick clothes out of one basket and then sort them into several smaller ones, by colour or type. The atmosphere in the warehouse wasn't exactly perfect,but employees could talk to each other and they had a radio playing music. Based on some observatio…

Did they get a raise as a consequence of the higher output ? Since we are social animals then preventing talking between us make things harder for us at some points, ie the job gets harder, so that could be an argument for higher wage.

He stated that for every employee his father could find 50 other people to do the job. So I guess they didn't get a raise :/

Re: No Time to Be Nice at Work

#105
post #36

Earlier quoted context omitted.

I share the opinion of the parent comment, pretty much exactly. Some of my comrades call this a layer-8 problem. (hint: there is only 7 technology levels, 8 is the human one). One story in particular my firm was hired to come into a startup that had failed to scale, both technology wise, and personnel wise. They had hired up to 25 engineers, hoping to fix their stability issues, and almost going bankrupt doing it. I…

>you don't even know where to find credentials to log into its production systems since it was setup by some employee in the middle of the night a year ago that is no longer there. Recently I was searching for some report generating code that my team had been voluntold to maintain. I spent a day trying to find the code that generated and uploaded the report. Once I finally was able to get in contact with the last per…

> voluntold

That's excellent.

Re: No Time to Be Nice at Work

#106
post #69

Earlier quoted context omitted.

I totally agree. Working in a nice/friendly environment makes you more motivated and therefore more efficient.

This is a personal anecdote - my dad used to run a company that sorted second hand clothing. He had a huge warehouse, where people would stand in one place and literally pick clothes out of one basket and then sort them into several smaller ones, by colour or type. The atmosphere in the warehouse wasn't exactly perfect,but employees could talk to each other and they had a radio playing music. Based on some observatio…

You can get away with treating your employees like that if they only need to do menial work. But still, I wonder how sustainable was the increase in productivity? Because one explanation for that increase could be the fact that the employees felt they were being punished and were afraid to lose their only source of income, thus having to show work. Otherwise they would have left immediately under those conditions.

Another question is, could your father had had the same increase in productivity, or even more, if he had used other strategies, like productivity bonuses for the team?

Being nice and respectful is not something that you try to do despite the relentless market competition. It's something that you must do precisely because of that competition. The reason being, unless you can have a good working culture, you'll end up with a group of desperate people that have no where else to go. Good luck trying to come up with any creative work or idea with a company full of desperate people.

Re: No Time to Be Nice at Work

#107
post #69

Earlier quoted context omitted.

I totally agree. Working in a nice/friendly environment makes you more motivated and therefore more efficient.

This is a personal anecdote - my dad used to run a company that sorted second hand clothing. He had a huge warehouse, where people would stand in one place and literally pick clothes out of one basket and then sort them into several smaller ones, by colour or type. The atmosphere in the warehouse wasn't exactly perfect,but employees could talk to each other and they had a radio playing music. Based on some observatio…

This is what you get for extremely unskilled labor. These people are about as unskilled as you can get.

Re: No Time to Be Nice at Work

#108
post #69

Earlier quoted context omitted.

I totally agree. Working in a nice/friendly environment makes you more motivated and therefore more efficient.

This is a personal anecdote - my dad used to run a company that sorted second hand clothing. He had a huge warehouse, where people would stand in one place and literally pick clothes out of one basket and then sort them into several smaller ones, by colour or type. The atmosphere in the warehouse wasn't exactly perfect,but employees could talk to each other and they had a radio playing music. Based on some observatio…

This is a very well known and researched phenomena.

You can make any change in a workplace and see productivity go up.

This is related to the Hawthorne Effect. It even jas a wikipedia page.

https://en.wikipedia.org/wiki/Hawthorne_effect

Re: No Time to Be Nice at Work

#109

Earlier quoted context omitted.

Did they get a raise as a consequence of the higher output ? Since we are social animals then preventing talking between us make things harder for us at some points, ie the job gets harder, so that could be an argument for higher wage.

He stated that for every employee his father could find 50 other people to do the job. So I guess they didn't get a raise :/

This seems like an ideal situation for pay by the piece, which would have probably increased productivity per hour (not necessarily per dollar of pay) even more. Also it would have rewarded specialists and reduced the turnover implied by 50 people in line. I wonder why that wasn't attempted.

Re: No Time to Be Nice at Work

#110

Earlier quoted context omitted.

You are all a bunch of pussies who's afraid of talking face to face but go all Rambo when you got computers and network cables between you?

lol, nice comment. I think it might have something to do with this: When you are face to face, the interaction tends to be 1 on 1 or involve a small number of people you work with day to day, there's a mutual benefit in having a healthy non violent, relationship (you are happier day to day if you are not an asshole towards others because on average they tend to respond in kind, by not being assholes either). On the w…

eheheheheheh Bit of a tongue-in-cheek comment. Not calling you a pussie, but what you described is what we see everyday in the world wild web. I suppose it isn't any different on a work setting.
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