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Class action lawsuit filed against Lenovo over Superfish

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Re: Class action lawsuit filed against Lenovo over Superfish

#91

Earlier quoted context omitted.

> EDIT: omg, it's a unicorn of bad web design. The video loads on every page of this website. I've explained time and time again why this is a bad idea, but some people really want their video on every page..

What I'm confused about is why anyone needs another human to explain to them that watching the same woman repeating the same verbatim speech in reaction to every user action is stupid.

It's usually someone who paid a lot of money to have that video created and wants to see it "put to use". They spend very little time browsing their own website after it is created and hope that they get some form of return out of it.

I've had clients request a video on every page - and sometimes they come back to me with "I was browsing my website and that video is annoying to have on every page. Please make it only the home page."

Re: Class action lawsuit filed against Lenovo over Superfish

#92
post #44

The allegations here are of a criminal nature. If true, people need to go to jail here, in addition to any civil remedies arising out of the class action suit.

Is it possible that the "cyber" laws are designed to be effective towards individuals.

But corporations are individuals! Could two wrongs make a right?

Re: Class action lawsuit filed against Lenovo over Superfish

#93

Earlier quoted context omitted.

Are drivers really such a problem still with windows? The past few laptops I've reinstalled worked out of the box with a fresh install. If not, it automatically got the drivers from windows update.

You can only get windows updates if your network drivers work. With the Lenovos, Dells, and HPs I've been coming across early, Windows 7 and 8 are broken out of the box, usually with no network drivers. Strangely enough, Linux often works flawlessly with these same computers.

I've never not seen wired networking work. It's been at least five years since I've handled a laptop where wireless did not work out of the box.

Re: Class action lawsuit filed against Lenovo over Superfish

#94
post #65
post #57

Earlier quoted context omitted.

And through all of this, the Lenovo name will continue to be tarnished. That's where the real damage is.

In 18 months no one will remember this. Honestly, corporations face basically no repercussions from customers because of doing stupid or outright malicious things.

Absolutely not true. I control purchasing for my company, and have caused to be purchased a bunch of Lenovo's. No more, though.

Re: Class action lawsuit filed against Lenovo over Superfish

#96
post #83

A year or eighteen months from now look for a settlement in the case. Each of the affected class members will be entitled to a $5 discount on an anti-virus product plus up to $25 if they can provide detailed documentation showing actual economic losses. Any money left over after the coupons and payments are made will be given to a charity hand picked by the plaintiff's attorney. There will also be injunctive relief i…

This is true, but do you know why it happens? The US has a protection against double jeopardy. If you've been sued once for something, you cannot be sued again (and again, and again) for the same thing. In most cases this is a good thing. It means that once the case is done, it is really done. But companies have learned how to take advantage of it. If they think they are going to have to fight a class action lawsuit…

>If you've been sued once for something, you cannot be sued again (and again, and again)

Double jeopardy doesn't prevent someone from opting out of a class action lawsuit and suing separately.

>hot coffee lawsuit

The hot coffee case wasn't a class action lawsuit.

Re: Class action lawsuit filed against Lenovo over Superfish

#97
post #35

Earlier quoted context omitted.

I don't buy Apple computers but isn't that a main selling point with osx?

It is one of the selling points. It has been over 5 years since Apple has sold a computer with any third party software on it.

Out of curiosity, what 3rd-party sw did Apple bundle over 5 years ago?

Re: Class action lawsuit filed against Lenovo over Superfish

#98
post #43

Suprise that no market their computers as "crapware free".

Microsoft's trying to create a premium “Signature Edition” category with that as the selling point: http://www.microsoftstore.com/store/msusa/en_US/cat/Signatur...

Thanks for the link, I did not know that cleaner/pristine Windows install are available out of the box. Out of curiosity, if these laptops are the same price as the one laden with "crapware", why are'nt consumers buying these instead? Is it awareness that they are available?

Re: Class action lawsuit filed against Lenovo over Superfish

#99
post #72

A year or eighteen months from now look for a settlement in the case. Each of the affected class members will be entitled to a $5 discount on an anti-virus product plus up to $25 if they can provide detailed documentation showing actual economic losses. Any money left over after the coupons and payments are made will be given to a charity hand picked by the plaintiff's attorney. There will also be injunctive relief i…

Probably, although I'll note that cy pres awards are under intense scrutiny these days in the various Courts of Appeal. Besides that, is the result unfair here? Did the average claimant even suffer $5 in economic losses?

Yes. People spent $700 on what were supposed to be their own computers, following their own wills. In fact they got computers which ignore their instructions (i.e. to fetch a webpage) and instead fetch the modified version that Lenovo's partners want them to see. The computers are not their own, they are Lenovo's. Full refunds are in order.

Re: Class action lawsuit filed against Lenovo over Superfish

#100
post #84
post #73

Earlier quoted context omitted.

people who actually cared about the superfish incident will remember this, and thats where it counts and where it will hurt. Everyday joe couldn't care less about superfish.

Lenovo doesn't care that your individual security minded person had an issue with it, Lenovo cares that their volume purchasers continue to purchase in volume. They weren't impacted and they don't care. There are basically no long term downsides to Lenovo for doing what they did.

And you know that how? News articles in the normal media titled "Lenovo spreading Spyware" reach exactly those normal customers, and it is quite possible that this has an effect. And further, those users interested in the stuff are the ones recommending laptops to others.

We simply don't know the effect because we know no sale figures, or do we?

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