I have one weird reservation - her daughter is/was 24, but doesn't seem to have been involved a whole lot? Or maybe it's just written that way on purpose? Maybe it's just me, but leaving someone to mope seems a little like you're treating them as more a child than an adult.
Do you have kids? Perhaps you don't understand the righteous anger that a parent would feel in this scenario. If this happened to my kid, I would also completely take over, and want them involved as little as possible. Yes, even if they were 24.
After all, it's their life, and any decisions on how/wether to proceed and what to avoid are completely theirs to make - they may take advice from parents, or they also may not want their parents to have any say whatsover in how to handle it.