101–110 of 119 posts
The Model S does not need to be brought to our service center by the owner. Tesla will pick up the car at a location of the owner’s convenience, provide a Model S loaner if needed, perform the work and bring the car back to the owner a few hours later. Does anybody else offer service like this?
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The Mercedes dealer I used to go to would give out Mercedes as loaners to owners of E & S classes. M & C class owners got Hondas from their other dealership. While I was there numerous times for problems with my ML (something broke on average every 8.5 weeks), the dealer always took care of me. And that's the only reason why I'd consider having another Mercedes. Hopefully Tesla is able to maintain their customer good…
That's an awful dealership and you should never buy from there again. Between my wife and I, we've owned several Mercedes, and I've never gotten a worse loaner than the car I dropped off. Also, an ML costs more than an E350 so that sounds pretty backwards.
Can you make that judgement without taking selling price of the car into consideration (discounts etc.?). Raising the dealers costs requires them to make it up somewhere. Now in a perfect world perhaps giving that level of service might get more business and they would make it up on volume. Or maybe not.
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When I had a high end BMW the dealer did that on a couple of occasions.
Heh, you must not have gone to the BMW dealership in SF then. The most I've gotten out of them is a one way shuttle, which is only available until about noon each day.
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Actually you'll find that most dealers that sell cars at a similar price to the Model S offer these kinds of services. $70-100K cars are a most definitely a luxury item.
I've bought a couple others (BMW & Porsche) and neither of them would dream of offering the service I get with Tesla. My guess it is because in the bay area there are far too many BMWs and Porsches to offer that level of service.
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The Mercedes dealer I used to go to would give out Mercedes as loaners to owners of E & S classes. M & C class owners got Hondas from their other dealership. While I was there numerous times for problems with my ML (something broke on average every 8.5 weeks), the dealer always took care of me. And that's the only reason why I'd consider having another Mercedes. Hopefully Tesla is able to maintain their customer good…
That's an awful dealership and you should never buy from there again. Between my wife and I, we've owned several Mercedes, and I've never gotten a worse loaner than the car I dropped off. Also, an ML costs more than an E350 so that sounds pretty backwards.
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Strange that you mention the Audi A8L since I saw one for the first time a week ago in Monte Carlo. It's very rare even in Europe. "The Audi A8 L is the first automobile in the world to be available with an integrated WLAN hotspot. A UMTS module provides the connection to the Internet."
Its funny that you say "rare even in Europe", since I wouldn't call the A8L to be rare in the US (at least on the east coast). I see different ages of them all the time.
It's weird how German cars are so much more expensive in Europe, for the same spec, than in the US. And yet the US only gets the high-end/luxury versions of cars (engines, trims) from BMW/Mercedes/Audi, so the entry price points are comparable. (obviously even worse in places with high taxes or other restrictions; in UAE BMWs were about 2x the US price, and Singapore has the 100% tax)
The Model S does not need to be brought to our service center by the owner. Tesla will pick up the car at a location of the owner’s convenience, provide a Model S loaner if needed, perform the work and bring the car back to the owner a few hours later. Does anybody else offer service like this?
Last summer a friend of my wife's was visiting from Japan. She spent a few days in Vegas, staying at the Bellagio hotel. Then she came to spend a week with us in Los Angeles. We went to eat one night, and she noticed she didn't have her sweater. "Oh, no, I left it at the hotel in Vegas" she said (in Japanese). From the parking lot at the restaurant, I called the hotel, gave my friend's name, room number, and dates of…
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> Canon, if you're a pro photographer. I assume Nikon has a similar support system for professionals. It's pretty amazing. Test/Evaluation loans on $15k lenses for weeks, emergency equipment loaners, dedicated support at major events (Superbowl, etc.). Yes, but I believe you may need to be in a special "pro photographers club" that each of these manufacturers offer to get this kind of service. They don't do it for th…
Indeed: http://www.cps.usa.canon.com/about_cps/about.shtml Summary: you only get loaners and and such once you've purchased "20 CPS points" worth of stuff, which seems to roughly amount to $12-15K worth of gear.
For the top tier, it's probably $10-20k of gear, and $500/yr.
Something tells me a*b<c and yet they're still recalling. Bravo!
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Last summer a friend of my wife's was visiting from Japan. She spent a few days in Vegas, staying at the Bellagio hotel. Then she came to spend a week with us in Los Angeles. We went to eat one night, and she noticed she didn't have her sweater. "Oh, no, I left it at the hotel in Vegas" she said (in Japanese). From the parking lot at the restaurant, I called the hotel, gave my friend's name, room number, and dates of…
What hotel was it?