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Partial Tesla Model S recall

teslamotors.com

1–10 of 119 posts

Re: Partial Tesla Model S recall

#2
I bought my first ever share - a single share in Tesla - two weeks ago. I saw the headline and my heart sank.

But if you have to deliver bad news, that is how you do it - proactively and efficiently. It answers every question a Model S owner will have whilst providing solutions to every problem. Brilliant.

Re: Partial Tesla Model S recall

#3

I bought my first ever share - a single share in Tesla - two weeks ago. I saw the headline and my heart sank. But if you have to deliver bad news, that is how you do it - proactively and efficiently. It answers every question a Model S owner will have whilst providing solutions to every problem. Brilliant.

Meh, it's not a huge deal. All car makers have recalls of some sort and many car model-years end up with at least one recall eventually. My car, a Corolla, is one of the most reliable on the planet but it has two recalls on comparatively minor things.

And it's good to remember that an automotive recall is very different from other sorts of product recalls. People bring their cars in and get them repaired.

Re: Partial Tesla Model S recall

#4

I bought my first ever share - a single share in Tesla - two weeks ago. I saw the headline and my heart sank. But if you have to deliver bad news, that is how you do it - proactively and efficiently. It answers every question a Model S owner will have whilst providing solutions to every problem. Brilliant.

It is only for cars manufactured in such a limited time frame. This is part of what it means to be a responsible auto maker. Tesla is growing up, and this is par for the course. I seriously doubt this will have any long-term significance in terms of its stock price.

Re: Partial Tesla Model S recall

#5

  The Model S does not need to be brought to our  
  service center by the owner. Tesla will pick up  
  the car at a location of the owner’s convenience,  
  provide a Model S loaner if needed, perform the  
  work and bring the car back to the owner a few  
  hours later.
Does anybody else offer service like this?

Re: Partial Tesla Model S recall

#6

I bought my first ever share - a single share in Tesla - two weeks ago. I saw the headline and my heart sank. But if you have to deliver bad news, that is how you do it - proactively and efficiently. It answers every question a Model S owner will have whilst providing solutions to every problem. Brilliant.

This kind of recall happens all the time. Critically, it has absolutely nothing to do with the electrical/drivetrain systems, a similar (if not virtually identical) problem could have happened with any car at any manufacturer.

Tesla's going to spend a little money fixing ~1000-2000[1] brackets and that'll be the end of it.

[1](Last I heard, they're building about 2000 cars/month.)

Re: Partial Tesla Model S recall

#7

The Model S does not need to be brought to our service center by the owner. Tesla will pick up the car at a location of the owner’s convenience, provide a Model S loaner if needed, perform the work and bring the car back to the owner a few hours later. Does anybody else offer service like this?

That paragraph just made me want a Model S even more. :-)

Re: Partial Tesla Model S recall

#8

The Model S does not need to be brought to our service center by the owner. Tesla will pick up the car at a location of the owner’s convenience, provide a Model S loaner if needed, perform the work and bring the car back to the owner a few hours later. Does anybody else offer service like this?

No? And not just in the automotive industry.

Apple comes close, but from stories like smoke being considered a biohazard, I'd say no (they did offer replacement if you broke your screen on iPad IIRC). That said I don't consider that Tesla won't ever have a gaffe, but they are doing things perfectly so far.

Re: Partial Tesla Model S recall

#9

The Model S does not need to be brought to our service center by the owner. Tesla will pick up the car at a location of the owner’s convenience, provide a Model S loaner if needed, perform the work and bring the car back to the owner a few hours later. Does anybody else offer service like this?

In small towns any car dealer will do that.

Re: Partial Tesla Model S recall

#10

The Model S does not need to be brought to our service center by the owner. Tesla will pick up the car at a location of the owner’s convenience, provide a Model S loaner if needed, perform the work and bring the car back to the owner a few hours later. Does anybody else offer service like this?

High-end luxury car dealerships frequently offer loaner cars, often times nicer than the car that needed servicing, and some of them definitely do pick-ups.
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