Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Send money with Gmail

google.com

Post reply on HN
Print view View original

171–180 of 257 posts

Re: Send money with Gmail

#171

Post by blantonl »

pg wrote: post #90

I think this is going to be really big. But it might require actual customer service; that must have made them think twice.

I suspect that this year Apple will soon release hardware and software that will leverage all those iTunes credentials to provide something similar.

However, Google will be in a great position to profit from a new source of consumer purchase info, which will flow to Adsense/Adwords and their other revenue generators. Privacy be damned? :)

The battle for your complete purchase history is now officially on!

Re: Send money with Gmail

#173

Post by blantonl »

sneak wrote: post #118
pg wrote: post #90

I think this is going to be really big. But it might require actual customer service; that must have made them think twice.

The exact same thing could be said about Google Apps, or PayPal - near-total absence of customer service didn't stop adoption of either of those. (To be fair, PayPal's customer service is pretty great now, but that's only in the last 18-24 months. They were the market leader long before they put any real effort into that.)

we're a PayPal customer and we've got a dedicated account manager that responds pretty quick and provides great communication.

Re: Send money with Gmail

#175

Post by foobarqux »

chx wrote: post #156
timothya wrote: post #46

Earlier quoted context omitted.

I've known plenty of people who have opened bank accounts in the US without an SSN. I don't think it's strictly required.

Harris Bank allows Canadians to open checking accounts online. I don't have an SSN but I do have a US checking account that way.

It's easy to do it through American subsidiaries of Canadian banks like Harris. Not so easy for US-only banks and, as far as I know, impossible for virtual US banks.

Re: Send money with Gmail

#176

Post by oaktowner »

timhaines wrote: post #89
jrockway wrote: post #68

Earlier quoted context omitted.

Yes, you can talk to a real human. Please call us any time you think you're having a problem, the number is 1-855-492-5538. For details about what we can and can't help with, take a look at this article: http://support.google.com/wallet/bin/static.py?hl=en&pag...

It's true! I was skeptical so I just called it and got a human after 1 button push and a 10 second wait.

Are you certain it was a human? Did you see the speech recognition keynote today? ;-)

Re: Send money with Gmail

#177

Post by patrickod »

timothya wrote: post #46
cookiecaper wrote: post #32

Earlier quoted context omitted.

It should be noted that much of this process is federally mandated across a multitude of regulations. Since 9/11, it has been illegal to open bank accounts without a valid SSN, so that the government can track money more easily. AFAIK, IANAL, IIRC, etc etc etc etc

I've known plenty of people who have opened bank accounts in the US without an SSN. I don't think it's strictly required.

I managed to open accounts with Chase while my SSN application was still pending / didn't have the paperwork in hand yet. They chased me up afterwards for it though and have sent me paperwork repeatedly asking for the information (SSN, reason for being in the US etc) in relation to any interest paid on accounts.

Is it possible to hold an account without any sort of tax ID number (ITIN or SSN) Surely one of them is required?

Re: Send money with Gmail

#178

Post by BoyWizard »

ziko wrote: post #104

I can't believe how Paypal isn't out of business. With their poor service, dire fees and all. It's become a very poor service. It's a massive market. Google has hit a jackpot there. I salute then.

Until a new payment provider can match Paypal for non-US payments (https://www.paypal.com/worldwide/) then Paypal will be the leader.

Re: Send money with Gmail

#179

Post by nitrogen »

jrockway wrote: post #161
bpd1069 wrote: post #114

Earlier quoted context omitted.

I want to make use of this sooner rather than later. Is the rollout completely random or determined by some other meaningful factor. Lets say I connect my bank account with Google Wallet now, would that put me in line above someone without a bank account associated with their Google Wallet?

The rollout is such that when you successfully claim money you've been sent, you'll be able to send money from Gmail about 30 minutes after that. (It will be a couple weeks if your account is on an Apps domain and your domain administrator has not opted in to the faster feature release cycle.) We're sending money to the I/O attendees first, and then they'll be able to send money to their friends, and so on.

We're sending money to the I/O attendees first, and then they'll be able to send money to their friends, and so on.

Wow, that's an amazing way to track social connections among developers. I bet it's really exciting to watch the network spread.

Re: Send money with Gmail

#180

Post by monkeyspaw »

DanBC wrote: post #134
JoeKM wrote: post #113

Earlier quoted context omitted.

How true is this still? Google Checkout was rolled out ages ago (in tech years). The Google today is quite different. I have been reading about "poor Google customer service" for years, almost like it's a running joke of anecdotes. Years ago it may have made sense, but today Google has Android/Fiber/plethora of web services. I can't imagine they haven't clued in on customer service yet with all their paid services.

Adsense users often complain about this. They don't seem to realise that they're not the customer. They're not even the product being sold. They are trying to sell product to Google - "Buy this space on my web page / youtube video". Google has strict rules, and sometimes makes mistakes, and doesn't have any way to sort out those mistakes. It sucks for those people. And since those people are (by definition) the kind…

Adsense "users" are actually business partners with google. You share revenue, pool resources, etc. In my mind, that arrangement should encourage a higher level of service than most customers.

I'm saying that the poor service offered Adsense partners isn't excused because they're not customers. If anything, it indicates that customer service will be worse based on this totally made up hierarchy that I've just made up (partners more important than customers, should have higher priority service).

Post reply on HN