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Send money with Gmail

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Re: Send money with Gmail

#81

Post by RexRollman »

jrockway wrote: post #68
michaelt wrote: post #56

Earlier quoted context omitted.

Let's say I use this to pay for something I've purchased online, and I later realize the seller is a scammer and want to issue a chargeback. Will that be possible? What are your plans for this situation? If something goes wrong with my account, can my account be locked and my balance frozen? Will it be possible to contact a real human who knows what they're doing to get that fixed?

Yes, you can talk to a real human. Please call us any time you think you're having a problem, the number is 1-855-492-5538. For details about what we can and can't help with, take a look at this article: http://support.google.com/wallet/bin/static.py?hl=en&pag...

You realize that Google does not have the best reputation when it comes to talking to a real human being? Personally, I hope this is where that begins to change.

Re: Send money with Gmail

#82

Post by [deleted] »

lectrick wrote: post #47
jrockway wrote: post #42

Hi everyone. I've been working on this at Google for a while and would be happy to answer any questions you might have. If you don't want to ask here, feel free to email me at AT google.com. There might be a delay in responding if I get a lot of messages or if you have a particularly challenging question.

So when will you be integrating with the Bitcoin network? /obligatory

[deleted]

Re: Send money with Gmail

#83

Post by rogerbinns »

gesman wrote: post #26
B-Con wrote: post #4

How is this going to be handled, as a money exchange system ("yo, here's for covering lunch for me yesterday"), or like a payment system ("send your payment to shop@gmail.com")? It seems presented as the former: > you can securely send money to friends and family in the U.S. - without leaving your Gmail inbox but people will assuredly try to use it as the latter. When that happens, how will Google address fraud claim…

If I'd be Google - I'd force senders to have 2-step authentication configured before sending money.

Google's 2 step authentication is completely useless to some of us because they don't have actual per application passwords. For example if you use an IMAP client to read gmail, then you can get an "application specific" password for it. But Google then allow that password to be used for anything. Essentially you've used 2 step authentication in order to setup 1 step authentication.

Re: Send money with Gmail

#84

Post by VikingCoder »

TallGuyShort wrote: post #70
VikingCoder wrote: post #66

Earlier quoted context omitted.

EDIT: It's not Amazon Payments, it's Amazon WebPay.

Looking for some citations right now, but I think personal usage of Amazon Payments to send money to individuals is much cheaper. I'm familiar with Amazon Checkout which is what you describe above, but longer ago, I did use Amazon Payments to do a personal transfer and it was free. Citation or retraction coming soon... edit: Found it - GP may be referring to this - I have not yet looked at Google's new offering enoug…

Ah, the main drawback I see about WebPay:

"Note: You cannot add funds to your Amazon Payments account by using a credit card."

Re: Send money with Gmail

#85

Post by tsycho »

rdl wrote: post #72
jrockway wrote: post #42

Hi everyone. I've been working on this at Google for a while and would be happy to answer any questions you might have. If you don't want to ask here, feel free to email me at AT google.com. There might be a delay in responding if I get a lot of messages or if you have a particularly challenging question.

This looks awesome, but not at all core to Google's core revenue generators (gmail isn't, either, and this is on top of gmail...). Not to be a dick, but how do we know we can trust adopting this? For user to user payments it's not a big deal to switch to/from this, but for anything else, ... Also, how will Google handle the customer support needs of payments? People get really pissy when their accounts are frozen, tr…

Why do you think that Gmail is not a core product for Google just because it's not the primary revenue generator? Gmail is a very important user identifier, is probably quite critical for personalized ads, has high usage numbers, and most likely* is revenue positive via ads within Gmail. Quite unlike all the shut down projects, won't you say?

*I have no idea, I'm just guessing.

Re: Send money with Gmail

#86

Post by rogerbinns »

tzz wrote: post #80

jrockway, You said to ask you any questions, so far you only answered one single question for the last hour. Why would you say ask me anything and don't respond to the questions?

All the questions are pretty much the same - given Google's track record of avoiding human interaction and examples of being arbitrary, why should we trust them this time?

Re: Send money with Gmail

#87

Post by vinhboy »

VikingCoder wrote: post #66
vinhboy wrote: post #20

Amazon Payments allows you to send up to $1000 from your credit card for free. Step it up Google.

EDIT: It's not Amazon Payments, it's Amazon WebPay.

I honestly don't know where they state it, but it's free. It's been a known gift among the dealsites circle for a long time now. Here is an example: http://www.fatwallet.com/forums/finance/1024148/

And I know because I use it every month to pay rent with my credit card. For FREE!

Re: Send money with Gmail

#88

Post by jonknee »

rdl wrote: post #72
jrockway wrote: post #42

Hi everyone. I've been working on this at Google for a while and would be happy to answer any questions you might have. If you don't want to ask here, feel free to email me at AT google.com. There might be a delay in responding if I get a lot of messages or if you have a particularly challenging question.

This looks awesome, but not at all core to Google's core revenue generators (gmail isn't, either, and this is on top of gmail...). Not to be a dick, but how do we know we can trust adopting this? For user to user payments it's not a big deal to switch to/from this, but for anything else, ... Also, how will Google handle the customer support needs of payments? People get really pissy when their accounts are frozen, tr…

Considering Google Wallet powers their Play store I think it's safe to say they will continue to want to collect money for quite some time...

Re: Send money with Gmail

#89

Post by timhaines »

jrockway wrote: post #68
michaelt wrote: post #56

Earlier quoted context omitted.

Let's say I use this to pay for something I've purchased online, and I later realize the seller is a scammer and want to issue a chargeback. Will that be possible? What are your plans for this situation? If something goes wrong with my account, can my account be locked and my balance frozen? Will it be possible to contact a real human who knows what they're doing to get that fixed?

Yes, you can talk to a real human. Please call us any time you think you're having a problem, the number is 1-855-492-5538. For details about what we can and can't help with, take a look at this article: http://support.google.com/wallet/bin/static.py?hl=en&pag...

It's true! I was skeptical so I just called it and got a human after 1 button push and a 10 second wait.

Re: Send money with Gmail

#90

Post by pg »

I think this is going to be really big. But it might require actual customer service; that must have made them think twice.
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