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Send money with Gmail

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Re: Send money with Gmail

#71

Earlier quoted context omitted.

Because Paypal is known as a bastion of neutral dispute resolution rolls eyes

Paypal is actually much better. When you reach about 10k/mo, they give you a special representative from the account management team, with a special phone number, and those guys are quite smart and easily available. First hand knowledge.

I used to manage a Paypal account that did significantly more than that, and nobody ever offered that to me.

Re: Send money with Gmail

#72

Hi everyone. I've been working on this at Google for a while and would be happy to answer any questions you might have. If you don't want to ask here, feel free to email me at AT google.com. There might be a delay in responding if I get a lot of messages or if you have a particularly challenging question.

This looks awesome, but not at all core to Google's core revenue generators (gmail isn't, either, and this is on top of gmail...). Not to be a dick, but how do we know we can trust adopting this? For user to user payments it's not a big deal to switch to/from this, but for anything else, ...

Also, how will Google handle the customer support needs of payments? People get really pissy when their accounts are frozen, transactions delayed, etc. when money is involved. Google historically doesn't have a good track record for "hand holding customer service".

Re: Send money with Gmail

#73

Earlier quoted context omitted.

My question is: when you send emails like "it has come to our attention... fraudulent activity..." [1] [2] and confiscate $30,000+ earnings by shutting down long-standing AdSense accounts, will you do the same to the entire Gmail accounts, or just to the money transferring functionality? One would have to be a fool to use this, knowing Google's arrogant heavy-handed history of dealing with AdSense publishers (and an…

Because Paypal is known as a bastion of neutral dispute resolution rolls eyes

Paypal is terrible, but at least you can get on the phone and talk to someone when things get hairy. Every time I have google support issues I end up waiting days or weeks for automatic replies that don't even address the issue.

Re: Send money with Gmail

#74

Earlier quoted context omitted.

Because Paypal is known as a bastion of neutral dispute resolution rolls eyes

Paypal is actually much better. When you reach about 10k/mo, they give you a special representative from the account management team, with a special phone number, and those guys are quite smart and easily available. First hand knowledge.

@raldi: could be also dependent on the number of payments per day. My knowledge is for the account with relatively small, but numerous payments.

Re: Send money with Gmail

#75
http://support.google.com/wallet/bin/answer.py?hl=en&ans... (linked to from the main article)

> Google properties such as Google Play, Google Drive, YouTube etc. are not covered under the Google Wallet Purchase Protection. Please reach out to those products directly through their help centers.

Is gmail lumped under the "etc." above?

Re: Send money with Gmail

#76

Earlier quoted context omitted.

Let's say I use this to pay for something I've purchased online, and I later realize the seller is a scammer and want to issue a chargeback. Will that be possible? What are your plans for this situation? If something goes wrong with my account, can my account be locked and my balance frozen? Will it be possible to contact a real human who knows what they're doing to get that fixed?

Yes, you can talk to a real human. Please call us any time you think you're having a problem, the number is 1-855-492-5538. For details about what we can and can't help with, take a look at this article: http://support.google.com/wallet/bin/static.py?hl=en&pag...

Well, that's a good answer. I feel like this is something one can't do for 99% of other google products although I haven't tried it. Is this as rare as I think it is?

Re: Send money with Gmail

#77

Hi everyone. I've been working on this at Google for a while and would be happy to answer any questions you might have. If you don't want to ask here, feel free to email me at AT google.com. There might be a delay in responding if I get a lot of messages or if you have a particularly challenging question.

Not on this topic, but maybe you know someone. From some countries (e.g. Georgia, Europe), why it is delayed to add support for selling the paid apps in the google play market?

Re: Send money with Gmail

#78
Awesome video. The music got me kind of perked up for the day. It almost made me forget that nobody uses Google Wallet. We've run an ecommerce store with a decent amount of throughput for about 5 years now and I think we had 1 person try and pay with Google Wallet (and she was a Google employee and friend at the time).

I'm probably off on the whole thing here, because the examples in the vid show it as sort of a way to make good with your pals and not so much for ecommerce, but being an old timer, I sort of like to leave my money transfers to people that specialize in it and not as an add-on to my email client.

Re: Send money with Gmail

#80
jrockway,

You said to ask you any questions, so far you only answered one single question for the last hour. Why would you say ask me anything and don't respond to the questions?

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