Earlier quoted context omitted.
It's true! I was skeptical so I just called it and got a human after 1 button push and a 10 second wait.
Passed the Turing test, I'll be damned.
Send money with Gmail
141–150 of 257 posts
Re: Send money with Gmail
#142Earlier quoted context omitted.
If I'd be Google - I'd force senders to have 2-step authentication configured before sending money.
Google's 2 step authentication is completely useless to some of us because they don't have actual per application passwords. For example if you use an IMAP client to read gmail, then you can get an "application specific" password for it. But Google then allow that password to be used for anything. Essentially you've used 2 step authentication in order to setup 1 step authentication.
Re: Send money with Gmail
#143Re: Send money with Gmail
#144I think this is going to be really big. But it might require actual customer service; that must have made them think twice.
The exact same thing could be said about Google Apps, or PayPal - near-total absence of customer service didn't stop adoption of either of those. (To be fair, PayPal's customer service is pretty great now, but that's only in the last 18-24 months. They were the market leader long before they put any real effort into that.)
Competition from upstarts like Stripe has pushed them to take customer service seriously.
Re: Send money with Gmail
#145Earlier quoted context omitted.
> In case there was any ambiguity about whether Google knew the 'real you' from their logging of IPs and search terms, this should remove all of it. How? I mean, obviously, if you use this service (either as a sender or receiver) Google will know more about your real identity as part of conducting the transaction, but how does this say anything about what Google knows "from their logging of IPs and search terms"?
The part I can't figure out is I did "verify my identity" using my legal name, addrs, last4ssn and bday. And it responded back in about 1 second "verified". So how does that work? (Other than perhaps they already have a detailed file on me LOL)
On the phone, I'm told roughly: "I'm going to ask you four questions to verify your identity. The questions are based on publicly available data." [hold]
(He just asked me the last four of my social and the year of my birth. And my address. And is now preparing four questions. - Where was my SSN issued? Multiple choice. - Which month was I born? Multiple choice. - Which name are you associated with (weird list of names? None of the Above.) - Which county have you lived in? Multiple choice.
I answered them correctly, obviously. Now being redirected to a survey.
Re: Send money with Gmail
#146Hi everyone. I've been working on this at Google for a while and would be happy to answer any questions you might have. If you don't want to ask here, feel free to email me at AT google.com. There might be a delay in responding if I get a lot of messages or if you have a particularly challenging question.
This looks awesome, but not at all core to Google's core revenue generators (gmail isn't, either, and this is on top of gmail...). Not to be a dick, but how do we know we can trust adopting this? For user to user payments it's not a big deal to switch to/from this, but for anything else, ... Also, how will Google handle the customer support needs of payments? People get really pissy when their accounts are frozen, tr…
Re: Send money with Gmail
#147Hi everyone. I've been working on this at Google for a while and would be happy to answer any questions you might have. If you don't want to ask here, feel free to email me at AT google.com. There might be a delay in responding if I get a lot of messages or if you have a particularly challenging question.
Re: Send money with Gmail
#148I think this is going to be really big. But it might require actual customer service; that must have made them think twice.
"... our customer service team will help resolve any questions you might have."
Re: Send money with Gmail
#149Earlier quoted context omitted.
It should be noted that much of this process is federally mandated across a multitude of regulations. Since 9/11, it has been illegal to open bank accounts without a valid SSN, so that the government can track money more easily. AFAIK, IANAL, IIRC, etc etc etc etc
I've known plenty of people who have opened bank accounts in the US without an SSN. I don't think it's strictly required.
Re: Send money with Gmail
#150Ok, so it's 2.9% fee for credit / debit card payments. And I'm assuming the "connect directly to your bank account" is just using ACH transfers, which take a couple days. Anyways, a while ago I heard a rumor that they had a team working on adding some, um... alternative, payment methods. Does anyone know where Google Wallet is headed with this? Edit And here's some clues from the ToS[1]: > 6. Google Wallet Balance &…
I think its either liability reasons or just market segmentation (so that receivers of the transactions need a merchant account of some kind); note that they don't ever single out "charitable transactions" alone, its always an exclusion of "business, commercial, or charitable transactions" (in several different places in the agreement), so I would assume that the reason for "charitable transactions" is linked to the reason for business and commercial transactions.