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Everything just doesn't work and nobody cares

dear-apple.com

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Re: Everything just doesn't work and nobody cares

#61

Post by firedev »

mikecane wrote: post #26

Hey, this isn't just Apple. It's everywhere . Thinking of a doing a Kindle book? You poor frikkin naif. You just have no idea. http://www.selfpublishingreview.com/blog/2013/02/why-amazon-... And you can multiply that by just about every eBook app out there too.

I was thinking about getting a Kindle, but then every book review on Amazon includes a complaint about book being unreadable on Kindle. And I was interested mainly in books about programming that include listings which get garbled. So I thought why bother... At least I can read PDF on iPad.

Re: Everything just doesn't work and nobody cares

#62

Post by moakleaf »

firedev wrote: post #13
pjmlp wrote: post #9

This is why the computing industry should move away from this behaviour and into what is common in other industries, where if something is broken the seller is accountable for it.

Apple doesn't even have an open bug-tracker. That alone could improve a lot. discussions.apple.com is full of issue-discussing threads with thousands of replies, but nobody gives a damn.

https://bugreport.apple.com/cgi-bin/WebObjects/RadarWeb.woa It requires an Apple ID, but otherwise you are free to submit bugs... It isn't brilliant.

Re: Everything just doesn't work and nobody cares

#63

Post by Expez »

mberning wrote: post #56
Expez wrote: post #27

Earlier quoted context omitted.

My Android devices 'just work'. I also advice novice users to buy Windows for their laptops, even though I, personally, prefer Linux. Windows gets a lot of crap from more advanced users, but it's amazing how everything 'just works' on that platform considering the huge amount of software and hardware that is supported. My mom bought herself an iPhone earlier this year and has been very happy with its usability, but I…

What kind of novice user buys a laptop and questions changing the OS, or even knows what an OS is, or that there is even an alternative? I think you claims are ... dubious. Novice users, like my grandmother, never ask me if they should install Windows. They just ask me to fix it after it breaks. And it breaks often. On the contrary, when I put something like an iPad in their hands I go a lot longer between support ca…

You are right, novice users don't install operating systems, but most laptops come with one pre-installed. Not knowing any better they could simply go by aesthetics when they select computers. In this case they are likely to end up with an Apple product: the computer itself, as well as the UI, looks very good.

edit: I was a bit confused by your reply, but I now see why: I wrote 'install Windows' when perhaps should have written 'use Windows, or 'buy a computer with anything but Windows'. My mistake!

Re: Everything just doesn't work and nobody cares

#64

Post by firedev »

moakleaf wrote: post #60
firedev wrote: post #25

Earlier quoted context omitted.

I am a web-developer and I guess it is different with Xcode, but I would like to have my colors in HEX, like I had them before Lion came out. Amazed with your iPhone 4 experience, but where I live almost everybody I see has a "accessibility controls" on the screen because home button doesn't work. Regarding iTunes, my library might be too big, but each morning I see it used 5Gb of ram and after force-quitting it I ha…

BTW. Why didn't you exchange your iPhone 4 if you home-button was faulty??? I had mine for 2 years (before I switched to iPhone 5), I didn't have any problems with it.

I apply a few drops of alcohol and it works again for a while. I was about to go to change it a few times, when it is really pissing me off, but then I would have to put sim card somewhere else, and this Android phone I have is kinda horrid, plus I will loose my contacts. I have an old iPhone 3G, but you can't sync iCloud contacts to it either. And then I have to pay for what I believe is a manufacturer's defect. So I am just slowly working through a bottle of alcohol.

Re: Everything just doesn't work and nobody cares

#65

Post by moakleaf »

Expez wrote: post #27
mberning wrote: post #7

Earlier quoted context omitted.

If the greeness of the pasture is defined by how well 'things just work' then there are no other greener pastures. You would be trading one set of bugaboos for another.

My Android devices 'just work'. I also advice novice users to buy Windows for their laptops, even though I, personally, prefer Linux. Windows gets a lot of crap from more advanced users, but it's amazing how everything 'just works' on that platform considering the huge amount of software and hardware that is supported. My mom bought herself an iPhone earlier this year and has been very happy with its usability, but I…

My relatives' Windows PCs always break and it is always a real pain to fix them. There are also problems on the Macs in the family, but they are generally more wrt. 3rd party software. It is far from perfect in Mac-land, but definitely much better than Windows. It is not a "just works" platform!

Re: Everything just doesn't work and nobody cares

#66

Post by firedev »

snowwrestler wrote: post #39
jwpe wrote: post #31

"Oh well, so after I got the iPhone 4 finally I could use the phone for a whole day, but the Home button... It's not working, and everybody who had an iPhone 4 had or having this problem. So basically speaking 100% of the iPhone 4 yield was defective." Too true. I bought a Nexus 4 because I had this problem, and the alternative was paying £100+ for Apple to fix my button. Surely the sole button on a device should wor…

My employer issued dozens of iPhone 4's to employees and not a single one had problems with the home button. I don't have a problem with people complaining about products, but it's silly to try to generalize it to "everyone has this problem" based on personal experience. Apple sold tens of millions of units of the iPhone 4 in dozens of countries.

Okay, maybe 90%, all my friends who had iPhone 4, and most of the people I see around with iPhone 4 have the problem. How can I tell? They have accessibility thing on the screen.

Re: Everything just doesn't work and nobody cares

#67

Post by cypher543 »

batterseapower wrote: post #15

As soon as I stopped building computers from off-the-shelf parts, stopped installing unpopular applications and plugins and stopped trying to use OSes like Linux with relatively few users the amount of my life I spent fixing weird computer problems fell from hours per week to almost zero. When I do encounter a problem, the answer is almost always available after 5 minutes on Google. Following the herd leads to an eas…

> As soon as I stopped building computers from off-the-shelf parts

The most stable computers I've ever owned have been those that I've built myself, while 90% of my repair work comes from Dell and HP computers that barely last 2 years.

Re: Everything just doesn't work and nobody cares

#68

Post by firedev »

moakleaf wrote: post #62
firedev wrote: post #13

Earlier quoted context omitted.

Apple doesn't even have an open bug-tracker. That alone could improve a lot. discussions.apple.com is full of issue-discussing threads with thousands of replies, but nobody gives a damn.

https://bugreport.apple.com/cgi-bin/WebObjects/RadarWeb.woa It requires an Apple ID, but otherwise you are free to submit bugs... It isn't brilliant.

I know about the Radar, yes you can submit, but then what do you see? http://d.pr/i/8bto 0 problems! Great. I am talking about an Open bug tracker, not this.

Re: Everything just doesn't work and nobody cares

#69

Post by cypher543 »

firedev wrote: post #61
mikecane wrote: post #26

Hey, this isn't just Apple. It's everywhere . Thinking of a doing a Kindle book? You poor frikkin naif. You just have no idea. http://www.selfpublishingreview.com/blog/2013/02/why-amazon-... And you can multiply that by just about every eBook app out there too.

I was thinking about getting a Kindle, but then every book review on Amazon includes a complaint about book being unreadable on Kindle. And I was interested mainly in books about programming that include listings which get garbled. So I thought why bother... At least I can read PDF on iPad.

You can read PDFs on a Kindle, too. That's how I read all of my programming books.

Re: Everything just doesn't work and nobody cares

#70

Post by firedev »

TillE wrote: post #50
firedev wrote: post #11

Earlier quoted context omitted.

Chrome was my weapon of choice but I am moved to a new house and this Error 324 issue started. Click reload and the very same page I was just looking at doesn't work anymore. It affects sites with CloudFlare as far as I could figure, but all other browsers are working fine.

> but I am moved to a new house and this Error 324 issue started How do other browsers behave? Sounds like an ISP problem rather than anything on your end.

Everything except Chrome works. I think it is also related to CloudFlare, but I am not alone in this world of pain: http://google.com/search?q=chrome+error+324
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