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Everything just doesn't work and nobody cares

dear-apple.com

31–40 of 88 posts

Re: Everything just doesn't work and nobody cares

#31
"Oh well, so after I got the iPhone 4 finally I could use the phone for a whole day, but the Home button... It's not working, and everybody who had an iPhone 4 had or having this problem. So basically speaking 100% of the iPhone 4 yield was defective."

Too true. I bought a Nexus 4 because I had this problem, and the alternative was paying £100+ for Apple to fix my button. Surely the sole button on a device should work for the lifetime of the device?

Re: Everything just doesn't work and nobody cares

#32

Invariably it seems the majority of people who have these problems have done something to their computer. Either downloading an app they shouldn't have, or playing with settings they shouldn't have, or there's a hardware issues (power/memory problems will cause all manner of weird behavior) Something along those lines. The problems mentioned here are simply not shared by most users. Show of hands, how many Apple user…

I am experiencing the wifi sync issues quite heavily. My iPhone 5 might sync 1 out of 5 times, probably less.

I wouldn't say that iTunes is as bad as he says, since it's not crashing very often for me when using it normally. But every single time I plug in and iOS device it hangs, for up to 30 seconds, and at the end it either crashes completely or recovers. Note that this only started happening on iTunes 11.

I've had issues synching with the cable, iTunes telling me it just can't sync right now.

At one point, I plugged my phone in to sync it since it wouldn't over wifi. Except this time iTunes decided to re-synch ALL my music (over 4000 songs).

The App Store constantly harasses me to update the Twitter app, that I have deleted over a year ago.

I am on a late 2010 macbook air with 4GB of RAM, and I don't believe I have done something to my computer, like you say. It is working perfectly otherwise.

Re: Everything just doesn't work and nobody cares

#33

Invariably it seems the majority of people who have these problems have done something to their computer. Either downloading an app they shouldn't have, or playing with settings they shouldn't have, or there's a hardware issues (power/memory problems will cause all manner of weird behavior) Something along those lines. The problems mentioned here are simply not shared by most users. Show of hands, how many Apple user…

Thats a healthy dose of reality distortion. He lists specific flaws in specific applications.

I use Chrome every day on Linux, OSX, and Windows, and know for a fact that it doesn't get error 324 on every other page.

I've had iTunes running for weeks without gobbling all of my memory.

At some point he needs to face the facts that if he's the only person experiencing all these problems then the problem isn't the software, it's him.

Re: Everything just doesn't work and nobody cares

#35

Completely Bulls*&t article. I was going to write a long explanation why, but this made up whining doesn't deserve it.

Made up? Dude, I don't have any other computers at home except made by Apple, and I am web-developer, not an office manager. I know my stuff.

Re: Everything just doesn't work and nobody cares

#36

As soon as I stopped building computers from off-the-shelf parts, stopped installing unpopular applications and plugins and stopped trying to use OSes like Linux with relatively few users the amount of my life I spent fixing weird computer problems fell from hours per week to almost zero. When I do encounter a problem, the answer is almost always available after 5 minutes on Google. Following the herd leads to an eas…

That's funny, I could have sworn that the article described someone who followed the herd and had everything go to crap.

The herd doesn't use OS X.

Re: Everything just doesn't work and nobody cares

#37
post #25

Honestly, this is ridiculous. I have experienced none of these issues. I use Preview and Color Picker all the time. Both Chrome and Safari works always for me. My iPhone 4 did not have a home-button issue, so it is definitely not 100% bad. I don't need to restart iTunes all he time. I use Mail with 15 accounts and 50000 messages across multiple servers. No problems! None... Zero... It really just works for me. Xcode…

I am a web-developer and I guess it is different with Xcode, but I would like to have my colors in HEX, like I had them before Lion came out. Amazed with your iPhone 4 experience, but where I live almost everybody I see has a "accessibility controls" on the screen because home button doesn't work. Regarding iTunes, my library might be too big, but each morning I see it used 5Gb of ram and after force-quitting it I ha…

Color picker (at least the version I have in Lion) has a nice menu option (View -> Display Values -> as Hexidecimal).

Re: Everything just doesn't work and nobody cares

#38
post #25

Honestly, this is ridiculous. I have experienced none of these issues. I use Preview and Color Picker all the time. Both Chrome and Safari works always for me. My iPhone 4 did not have a home-button issue, so it is definitely not 100% bad. I don't need to restart iTunes all he time. I use Mail with 15 accounts and 50000 messages across multiple servers. No problems! None... Zero... It really just works for me. Xcode…

I am a web-developer and I guess it is different with Xcode, but I would like to have my colors in HEX, like I had them before Lion came out. Amazed with your iPhone 4 experience, but where I live almost everybody I see has a "accessibility controls" on the screen because home button doesn't work. Regarding iTunes, my library might be too big, but each morning I see it used 5Gb of ram and after force-quitting it I ha…

Sorry, thought you meant "Color meter"

Re: Everything just doesn't work and nobody cares

#39
post #31

"Oh well, so after I got the iPhone 4 finally I could use the phone for a whole day, but the Home button... It's not working, and everybody who had an iPhone 4 had or having this problem. So basically speaking 100% of the iPhone 4 yield was defective." Too true. I bought a Nexus 4 because I had this problem, and the alternative was paying £100+ for Apple to fix my button. Surely the sole button on a device should wor…

My employer issued dozens of iPhone 4's to employees and not a single one had problems with the home button.

I don't have a problem with people complaining about products, but it's silly to try to generalize it to "everyone has this problem" based on personal experience. Apple sold tens of millions of units of the iPhone 4 in dozens of countries.

Re: Everything just doesn't work and nobody cares

#40
I've actually heard the same sort of story with my dad, about his Apple products. AppleTV updates and such breaking such-and-such feature that he really likes, just random changes here and there changing the way he likes to do things.

Their quality control has become a little lax (they could improve consistency and testing surely), but I still think this kind of sob story is overblown. They're still better than about 90% of manufacturers out there in terms of usability and quality overall, and I think sometimes we get a little spoiled and forget that.

For example, my D-Link Wi-Fi base station makes me cringe every time I have to go into its configuration menus. It's quite literally their top-of-the-line piece of hardware, but it looks like the configuration was designed by a teenager who just took an HTML class in 1998.

On top of that, it drops the connection constantly and sometimes needs to be restarted just because it stops working entirely. This was a replacement for an Apple AirPort Extreme that my roommate took with him, and I thought "Oh this will be good enough, it's half the price," and surely I've spent more in time and frustration dealing with it than that money was worth to me. I completely took it for granted that the AirPort just worked, for 3 years straight, without me even having to think about it.

Lesson be learned: Apple has us generally spoiled, so that we expect perfection. That's a tough spot to be in if anything goes wrong (and sometimes it does), but let's not forget how good we have it most of the time.

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