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Everything just doesn't work and nobody cares

dear-apple.com

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Re: Everything just doesn't work and nobody cares

#22

As soon as I stopped building computers from off-the-shelf parts, stopped installing unpopular applications and plugins and stopped trying to use OSes like Linux with relatively few users the amount of my life I spent fixing weird computer problems fell from hours per week to almost zero. When I do encounter a problem, the answer is almost always available after 5 minutes on Google. Following the herd leads to an eas…

That's funny, I could have sworn that the article described someone who followed the herd and had everything go to crap.

Re: Everything just doesn't work and nobody cares

#24

As soon as I stopped building computers from off-the-shelf parts, stopped installing unpopular applications and plugins and stopped trying to use OSes like Linux with relatively few users the amount of my life I spent fixing weird computer problems fell from hours per week to almost zero. When I do encounter a problem, the answer is almost always available after 5 minutes on Google. Following the herd leads to an eas…

That's funny, I could have sworn that the article described someone who followed the herd and had everything go to crap.

[deleted]

Re: Everything just doesn't work and nobody cares

#25

Honestly, this is ridiculous. I have experienced none of these issues. I use Preview and Color Picker all the time. Both Chrome and Safari works always for me. My iPhone 4 did not have a home-button issue, so it is definitely not 100% bad. I don't need to restart iTunes all he time. I use Mail with 15 accounts and 50000 messages across multiple servers. No problems! None... Zero... It really just works for me. Xcode…

I am a web-developer and I guess it is different with Xcode, but I would like to have my colors in HEX, like I had them before Lion came out. Amazed with your iPhone 4 experience, but where I live almost everybody I see has a "accessibility controls" on the screen because home button doesn't work. Regarding iTunes, my library might be too big, but each morning I see it used 5Gb of ram and after force-quitting it I have to wait for like 7 minutes while it is checking the library.

Re: Everything just doesn't work and nobody cares

#27
post #7
post #3

Apple's walled-garden is becoming quite large and it might be the case that they don't have enough engineers to tend that garden at the moment. Apple is, however, not a hardware company, they're selling an entire ecosystem to their users. It is in their best interest to make sure the user's entire experience is pleasant, so you can feel confident that someone does care. I would suggest you leave for greener pastures,…

If the greeness of the pasture is defined by how well 'things just work' then there are no other greener pastures. You would be trading one set of bugaboos for another.

My Android devices 'just work'. I also advice novice users to buy Windows for their laptops, even though I, personally, prefer Linux. Windows gets a lot of crap from more advanced users, but it's amazing how everything 'just works' on that platform considering the huge amount of software and hardware that is supported. My mom bought herself an iPhone earlier this year and has been very happy with its usability, but I would never, ever, let her install anything but Windows on her laptop.

Re: Everything just doesn't work and nobody cares

#28

Invariably it seems the majority of people who have these problems have done something to their computer. Either downloading an app they shouldn't have, or playing with settings they shouldn't have, or there's a hardware issues (power/memory problems will cause all manner of weird behavior) Something along those lines. The problems mentioned here are simply not shared by most users. Show of hands, how many Apple user…

I can't get Chrome to work reliably on OS-X or iOS. The overwhelming majority of "Spinning Beach Balls of Death" I got on my old MacMini and on my new MacBookPro were from Chrome. On iOS it just randomly crashes, and would occasionally munge up my bookmarks. (On top of that, Google's logic for checking if DNS is working correctly caused my ISP's DNS servers to treat me as an attacker and start ignoring me, so I would lose their DNS for some time after I started using Chrome. I eventually switched to another DNS server at router-level, but it took a while to find the cause.)

But I agree with you on the rest - these are not issues the majority of users face, and I've seen none of them. [Edit: Few of them. I'm somewhat sympathetic to stance that Apple's software is lacking in some polish. And Preview after Lion has been /less than helpful/ for reviewing batches of images.]

Re: Everything just doesn't work and nobody cares

#29

As soon as I stopped building computers from off-the-shelf parts, stopped installing unpopular applications and plugins and stopped trying to use OSes like Linux with relatively few users the amount of my life I spent fixing weird computer problems fell from hours per week to almost zero. When I do encounter a problem, the answer is almost always available after 5 minutes on Google. Following the herd leads to an eas…

Yet OP couldn't use more popular software (Chrome, Flash, iOS, iTunes).

Personally, the difference I see since I switched to Debian (six years ago) was that I had less problems than on Windows, and more importantly, that I could actually fix those problems instead of having to get used to them.

My Windows 7 desktop, which I barely use compared to my Debian laptop & VPS, still wastes much more of my time with maintenance and random bugs.

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