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Claude for Small Business

anthropic.com

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Re: Claude for Small Business

#341

Post by pixelbart »

darepublic wrote: post #228
ageitgey wrote: post #90

Earlier quoted context omitted.

> that makes claude code or codex accessible to the average user That's what they aim Claude Cowork at. Every executive/leader I've shown Claude Cowork to has gone from 'what is AI' to 'vibecoding whole apps' in weeks. Then when Claude is down for an hour, they get visibly angry and don't remember how to do anything pre-Claude :) I understand the impulse to provide a UI to manage codebases, etc. But my observation is…

I have seen people just generate large docs with Claude cowork and they themselves have not scrutinized it or know why/how it's useful. It's just kind of impressive in its volume and well formatedness. And then they dump it in your lap as being helpful

We've really reached the point where one person uses AI to create an impressive report based on a few prompts with some keywords, and the receiver uses another AI to summarize the report to a short TL;DR that's almost identical to the input prompts.

Re: Claude for Small Business

#342

Post by projektfu »

LazyGooze wrote: post #221
cantalopes wrote: post #55

Earlier quoted context omitted.

Reminds me of openai paying Kenyans $2/hr to flag violent and toxic stuff for them and a bunch of people ending up with ptsd

or the amazon store with no check-out having indians monitoring you via cameras to build your checkout bill as you out items in your shopping cart

I wonder what Sam's club is doing because their checker is using some sort of video based pre-check and sometimes they don't need to check you at all. Still, everything is scanned ahead of time by you or the cashier. Once I did forget to scan an item and they noticed.

Re: Claude for Small Business

#344

Post by morelandjs »

pixelbart wrote: post #341
darepublic wrote: post #228

Earlier quoted context omitted.

I have seen people just generate large docs with Claude cowork and they themselves have not scrutinized it or know why/how it's useful. It's just kind of impressive in its volume and well formatedness. And then they dump it in your lap as being helpful

We've really reached the point where one person uses AI to create an impressive report based on a few prompts with some keywords, and the receiver uses another AI to summarize the report to a short TL;DR that's almost identical to the input prompts.

This, creating order from chaos (reducing entropy) is difficult and requires real intelligence. Inflating some small prompt into a wall of text and creating a bunch of entropy in the process is not as useful as it appears.

Re: Claude for Small Business

#345

Post by gavinh »

puchatek wrote: post #152
nicce wrote: post #95

Earlier quoted context omitted.

> Then when Claude is down for an hour, they get visibly angry and don't remember how to do anything pre-Claude :) The drug is scary when everyone is depending on it. I wonder what is future like.

The future is perpetually dealing with the fallout from all the vibe coding as the pool of people who'd have a shot at fixing it gets smaller and smaller. Shitty will be the new normal.

I'm working on a possibly-quixotic tool to mitigate the "cognitive debt" from AI-assisted development. Not everybody agrees that this is a problem. Maybe some teams that are only writing specs and reviewing plans still understand their products adequately. If you have an opinion either way, I'd appreciate hearing from you.

Re: Claude for Small Business

#346

Post by riddlemethat »

kibwen wrote: post #328
riddlemethat wrote: post #291

I run a small business. I used AI to do book keeping for my LLC with two members (I have a partner). We had used a bookkeeper in previous years but we couldn’t ignore the potential cost savings of using AI. We have a CPA who said the books look great so we will likely no longer need a human to do book keeping. We were able to cancel Quickbooks because of this. Quickbooks (andvanced plan) alone was $3k/year in savings…

Then I have good news, you can save even more money by cancelling your Claude plan and using GnuCash for free, without having to worry about the inevitability of having your financials hallucinated.

Csv files are fine with a bot categorizing the expenses.

No need to have a desktop app to do entry.

Why would I worry about an LLM properly cataloging expenses (book keepers job) when we keep human in the loop with the CPA to check their work?

I think you don’t understand the problem the AI solved/reduced costs on.

Re: Claude for Small Business

#347

Post by davemp »

scronkfinkle wrote: post #280
mhitza wrote: post #127

Earlier quoted context omitted.

> D.3. Limitations of Outputs; Notice to Users. It is Customer’s responsibility to evaluate whether Outputs are appropriate for Customer’s use case, including where human review is appropriate, before using or sharing Outputs. Customer acknowledges, and must notify its Users, that factual assertions in Outputs should not be relied upon without independently checking their accuracy, as they may be false, incomplete, m…

Maybe I'm misreading but that is an absurd ToS in this context. So they're telling us they have a solution to a problem, but don't trust it enough to solve it? I tend to be averse to analogies but this feels like hiring an engineering team to build a bridge, and they tell you they're not liable if the bridge fails and collapses when used to spec. If you don't actually believe in your product's capabilities, why sell…

So they can get training data I assume.

Re: Claude for Small Business

#348

Post by caminante »

infecto wrote: post #339
Ucalegon wrote: post #334

Earlier quoted context omitted.

Cool story bro. Do you think the MSFT sales person, or anyone who has the financial incentive to innovate, doesn't want you to innovate? They want you on Azure and O365 regardless, they don't care. Hell, Microsoft will give you will give you 150k [0] of credits to do so. But keep talking as if you have some magical, unique, special insight that escapes contracts and the law, compared to the people who, sadly, have to…

What is your deal about contract law? It’s not some mystical thing. You can get red lines with Anthropic, you can get a DPA with Anthropic. You keep going on and on about governance and contract law on a thread about how Claude Code is pretty useful for nontechnical people. Risk is always nonzero but you can already today get pretty comfortable with most of these orgs with some customization in the contracts.

> You can get red lines with Anthropic, you can get a DPA with Anthropic.

IMHO,

1. Dismissing attorney client privilege is reckless

2. and the vast majority of users aren't aware of what "customization in the contracts" is needed to enable autonomous agents or if it's already contractually allowed.

This is still a fair question:

> Do you, and those executives, own the risks associated with that practice? Are those risks actually indemnified?

Re: Claude for Small Business

#349

Post by Ucalegon »

infecto wrote: post #339
Ucalegon wrote: post #334

Earlier quoted context omitted.

Cool story bro. Do you think the MSFT sales person, or anyone who has the financial incentive to innovate, doesn't want you to innovate? They want you on Azure and O365 regardless, they don't care. Hell, Microsoft will give you will give you 150k [0] of credits to do so. But keep talking as if you have some magical, unique, special insight that escapes contracts and the law, compared to the people who, sadly, have to…

What is your deal about contract law? It’s not some mystical thing. You can get red lines with Anthropic, you can get a DPA with Anthropic. You keep going on and on about governance and contract law on a thread about how Claude Code is pretty useful for nontechnical people. Risk is always nonzero but you can already today get pretty comfortable with most of these orgs with some customization in the contracts.

Does Anthropic's DPA provide indemnity to code thats produced from the product and any damages associated with security vulnerabilities within that code?

We are talking about vibe coded applications by executives and the risks that are associated with that, nothing within a DPA covers that. Please, be my guest, link an Anthropic DPA which includes indemnity for damages associated with the code produced.

Again, you keep showing your lacking of understanding of the domain in some really fundamental ways which shows that you haven't negotiated B2B contracts nor have you held a position of responsibility where you hold liability.

But keep responding because this feels more like therapy for you, and your feelings about people like me, rather than the realities of the exposure that come from vibe coded applications for executives.

Re: Claude for Small Business

#350

Post by lightbulbish »

CSMastermind wrote: post #53

I'm increasingly convinced that there's a killer app waiting for whoever can come up with a UI that makes claude code or codex accessible to the average user. Onboarding my non-software engineer teammates to it has super-charged them and essentially given them all their own personal developer that can automate tasks for them. Managing codebases, etc. is still a hassle though. 90% of the power of Excel was that it was…

This feels like sort of what openclaw is ^^ helping out in real estate/prop management right now and have been thinking same things
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