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Claude for Small Business

anthropic.com

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Re: Claude for Small Business

#52
post #13

Anthropic vs OAI fierce competition, maybe, the most intense we have seen in capitalism history. They can’t let breathe each other. One declare free Codex for businesses to adopt, and a set of agents. Another instantly rolling out new products in the same niche. Heck, they even start to release their models in the same day. We just in middle May and it is already which product release from each of them? In books of t…

It's mostly marketing and hype. This "product" is a collection of vibecoded skills.

Source?

Re: Claude for Small Business

#53
I'm increasingly convinced that there's a killer app waiting for whoever can come up with a UI that makes claude code or codex accessible to the average user.

Onboarding my non-software engineer teammates to it has super-charged them and essentially given them all their own personal developer that can automate tasks for them. Managing codebases, etc. is still a hassle though.

90% of the power of Excel was that it was functionally a database that a normal person could actually use. I think we'll see something similar with coding agents.

Re: Claude for Small Business

#54
post #5

I run a s business (small if you compare it to tech companies). I can tell you the drag is between your own tools and the real world (which is very messy and inconsistent): taxes, compliance, payroll, amendments, share structures, etc. Within my island, my books are in order, invoices and time keeping is fully automated, calendars and sales pipelines are connected. I'm sure there are many businesses whose inner islan…

Wrappers around LLMs promise to bridge that gap. I'm sure it can do well for the vast majority of cases. But I do wonder what the outliers would cost.

E.g traditional automation + humans handling the drag = $4,000 per month with a couple of known blunder each year

vs traditional automation + AI = $400, with unknown number of blunders.

Of course it depends how much a blunder costs, to solve, or swallow. But I would bet that accounting errors even for a small business would cost the business on the long run. And that's assuming we don't yet have adversarial behavior which we can expect to come from both the inside and the outside.

Re: Claude for Small Business

#55

By coincidence, I've looked yesterday a small documentary [1] about the people tagging all those invoices to train theses models. For 120 €/month they are reading about 1000 to 4000 invoices per day and check and tag them for AI training. [1] https://www.arte.tv/en/videos/126831-000-A/arte-reportage/

Reminds me of openai paying Kenyans $2/hr to flag violent and toxic stuff for them and a bunch of people ending up with ptsd

Re: Claude for Small Business

#56

Earlier quoted context omitted.

I don't know what frustrations you have, but the impact of Claude (and particularly Claude Code) on my productivity over the last year has been astronomical. If there wasn't this fierce competition, and I had to pay 10 times as much, I still gladly would.

$2k/m[1] is not something i could stomache for the quality i get from Claude Code, personally. I'm curious what your base number is for your 10x figure. [1]: 10x my $200/m bill

Do you come anywhere close to the limits for Claude at $200? I spent $100 for one month and I only managed to almost fill the context window once. (Opus.) And I was doing a lot of coding.

I guess it’s a price tier for agent farming? Bunch of agents in parallel?

Re: Claude for Small Business

#57
post #11

Waiting to hear the stories of things Claude did running amok in Quickbooks.

It's a fascinating angle they've taken to give Claude your payroll. I guess we've reached this part of the AI race and they're running ahead of people realizing what it can do.

Preparing payroll is different from running payroll. A human should still have to review it, as it’s the person running it (and the employer) that’s liable.

Re: Claude for Small Business

#58

I'm increasingly convinced that there's a killer app waiting for whoever can come up with a UI that makes claude code or codex accessible to the average user. Onboarding my non-software engineer teammates to it has super-charged them and essentially given them all their own personal developer that can automate tasks for them. Managing codebases, etc. is still a hassle though. 90% of the power of Excel was that it was…

I was just thinking about that earlier this week.

Claude can write code pretty well, but there are just a few tasks that I need to do to orchestrate everything. If it could do those tasks well even some of the time it would be about 10x more useful.

Re: Claude for Small Business

#59

FYI, the definition of small business in the US is fewer than 500 employees.

Damn, that's an order of magnitude higher than the rest of the world. Never in my life would I have thought a business with more than 100 employees could be considered small. In the EU the cutoff is 50.

Yeah and if you have 20-50 people aboard you are already considered medium/big sized company. 500 is HUGE

Re: Claude for Small Business

#60
post #51

Would love to see something other than PayPal. PayPal is known to be rather abusive to small business. Not sure why Claude would partner with them.

Abusive in what way?

Locking accounts and running away with the money; often tens or hundreds of thousands.
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