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Claude for Small Business

anthropic.com

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Re: Claude for Small Business

#221

Post by LazyGooze »

cantalopes wrote: post #55
hommelix wrote: post #24

By coincidence, I've looked yesterday a small documentary [1] about the people tagging all those invoices to train theses models. For 120 €/month they are reading about 1000 to 4000 invoices per day and check and tag them for AI training. [1] https://www.arte.tv/en/videos/126831-000-A/arte-reportage/

Reminds me of openai paying Kenyans $2/hr to flag violent and toxic stuff for them and a bunch of people ending up with ptsd

or the amazon store with no check-out having indians monitoring you via cameras to build your checkout bill as you out items in your shopping cart

Re: Claude for Small Business

#222

Post by dumfries »

Ucalegon wrote: post #211
tclancy wrote: post #210

Earlier quoted context omitted.

Play the ball, not the man, dude. Hectoring people on the Internet because you're stressed out about something isn't going to magically fix how you feel. Digging into their profile to make it personal is three steps too far.

We are talking about one person's introduction of a technology to persons and the implications of that action within the framework of enterprise governance and risk, it is one in the same. If anything, who a person is, their knowledge of the domain and the associated implications that action has on the domain has relevancy where someone who is ignorant of implications may have more grace than someone who has the expe…

You have to understand that people like you, that you that keep talking about enterprise governance and risk, should facilitate business users to do these things securely. This should have always been the case but somehow it has ended up more with restricting rather than facilitating. Hopefully tools like claude code will prove the value add more easily, changing everything I hate about corp IT.

Re: Claude for Small Business

#223

Post by skydhash »

CSMastermind wrote: post #53

I'm increasingly convinced that there's a killer app waiting for whoever can come up with a UI that makes claude code or codex accessible to the average user. Onboarding my non-software engineer teammates to it has super-charged them and essentially given them all their own personal developer that can automate tasks for them. Managing codebases, etc. is still a hassle though. 90% of the power of Excel was that it was…

> 90% of the power of Excel was that it was functionally a database that a normal person could actually use. I think we'll see something similar with coding agents.

If you look closely, people we already creating databases and doing computation. But on paper. Spreadsheet software move the medium to the digital and with that brings a lot of convenience. Same with email, instant chat, and shopping on the web. The killer app is not about bringing something new, but making an old problem easy to solve.

The issue with LLMs is that it makes errors. Uncontrollably. And even if you can spot the obvious ones, there’s always some you won’t be able to catch unless you’re a subject expert. I’ve never seen a random people willing to monitor a piece of tech.

Re: Claude for Small Business

#224

Post by bandrami »

senexox wrote: post #214
bandrami wrote: post #190

Earlier quoted context omitted.

Yeah I'm realizing now how many of you guys work in industries with no data security/protection requirements

Exactly. The tools aren't the rate limiting factor for me. I can automate an entire department right now with Claude but I can't because of regulations and audits. Basically, turning an error prone manual process into a probabilistic process that Claude would do far more accurately in the end than what we do now. The process wouldn't be "repeatable" though by the letter of the regulation so would open the company up…

For me the much bigger problem is the data (and God knows what else) going to a third party. But yeah the non-repeatability doesn't pass the DoD audits either.

Re: Claude for Small Business

#225

Post by BoredPositron »

nicce wrote: post #95
ageitgey wrote: post #90

Earlier quoted context omitted.

> that makes claude code or codex accessible to the average user That's what they aim Claude Cowork at. Every executive/leader I've shown Claude Cowork to has gone from 'what is AI' to 'vibecoding whole apps' in weeks. Then when Claude is down for an hour, they get visibly angry and don't remember how to do anything pre-Claude :) I understand the impulse to provide a UI to manage codebases, etc. But my observation is…

> Then when Claude is down for an hour, they get visibly angry and don't remember how to do anything pre-Claude :) The drug is scary when everyone is depending on it. I wonder what is future like.

same was said about electricity.

Re: Claude for Small Business

#226

Post by ninjagoo »

CSMastermind wrote: post #53

I'm increasingly convinced that there's a killer app waiting for whoever can come up with a UI that makes claude code or codex accessible to the average user. Onboarding my non-software engineer teammates to it has super-charged them and essentially given them all their own personal developer that can automate tasks for them. Managing codebases, etc. is still a hassle though. 90% of the power of Excel was that it was…

> killer app waiting for whoever can come up with a UI that makes claude code or codex accessible to the average user

That would be a capable 'personal assistant', or 'executive assistant', of 'chief of staff'.

Why? because the point is, just like in real life, to abstract away the complexity, irrespective of domain.

"Average user" implies someone not skilled or savvy in the domain you're thinking of. For a medical doctor, the 'average user' is not-a-doctor. For a technologist, the average user is not-a-technologist. For an insurance specialist, an average user is not-an-insurance-specialist. Etc. etc.

The personal assistant, exec assistant or chief of staff are themselves not necessarily experts in any domain, but they do rely on specialists to get stuff done.

So the UI for this killer app is basically voice input, keyboard input, camera input (mirros of human output) in the user's language with natural language interaction, and the output is voice and monitor/screen, and possibly a robotic arm/hand/body (mirrors of human input). Anything more complex than that would require tailoring it to a domain/domains.

If you doubt this analysis, think of all those folks for whom the IE/Chrome icon was/is "The Internet". Sure, you can go one level deeper with having them put in URLs, or operate email through the aol/gmail bookmark or desktop icon, maybe open documents/files from 'My Documents', but are they going to go any deeper than that, for the 'average user'?

Re: Claude for Small Business

#227

Post by zaphirplane »

LoganDark wrote: post #42

Would love to see something other than PayPal. PayPal is known to be rather abusive to small business. Not sure why Claude would partner with them.

Wtf giving a non deterministic model access to use money! Seriously skynet ( terminator reference) isn’t going to be thru control of weapons it will be by buying itself and building a million trillion financial empire

Re: Claude for Small Business

#228

Post by darepublic »

ageitgey wrote: post #90
CSMastermind wrote: post #53

I'm increasingly convinced that there's a killer app waiting for whoever can come up with a UI that makes claude code or codex accessible to the average user. Onboarding my non-software engineer teammates to it has super-charged them and essentially given them all their own personal developer that can automate tasks for them. Managing codebases, etc. is still a hassle though. 90% of the power of Excel was that it was…

> that makes claude code or codex accessible to the average user That's what they aim Claude Cowork at. Every executive/leader I've shown Claude Cowork to has gone from 'what is AI' to 'vibecoding whole apps' in weeks. Then when Claude is down for an hour, they get visibly angry and don't remember how to do anything pre-Claude :) I understand the impulse to provide a UI to manage codebases, etc. But my observation is…

I have seen people just generate large docs with Claude cowork and they themselves have not scrutinized it or know why/how it's useful. It's just kind of impressive in its volume and well formatedness. And then they dump it in your lap as being helpful

Re: Claude for Small Business

#229

Post by nz »

dns_snek wrote: post #143
vrganj wrote: post #137

Earlier quoted context omitted.

I'm more scared at everyone outsourcing their thinking to a private, for-profit company. What could possibly go wrong.

Thinking, yes, but also secrets, access and effective control of important services in every country and company worldwide, centralized in the US (or anywhere else) where the NSA can take the driver's seat at any time. "AI" is the ultimate sleeper agent.

I have been saying things to this effect for a few years now, and have literally been laughed at. I feel like that guy that suggested that doctors should wash their hands before operating on patients -- they laughed at him too, before they put him in an asylum. What's going to happen, is that everyone who realizes that these policies are a mistake, is going to quietly retcon their own role in that mistake, while scapegoating everyone that they don't like.

Also, would bet money that the derived data from the meeting-summarizers is being sold to hedge-funds, to give them a bit of an edge.

Re: Claude for Small Business

#230

Post by baliex »

amelius wrote: post #216

Was hoping for an on-premises solution. Sending your data and your clients' data to a cloud is unacceptable for many small businesses.

100% agree that _should_ be totally unacceptable, but how many of these small businesses will actually care? Especially those which are primarily or exclusively non-technical
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