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Claude for Small Business

anthropic.com

201–210 of 524 posts

Re: Claude for Small Business

#201
10 years working with SMB. They don't use it now because complexity and cost. While the majority of users here seem to be interested in offloading their bank account to AI for "productivity" or whatever, most SMBs die in 1-3 years and struggle through with chump-change.

If you want to help SMB, stop with the interconnectivity hype of bringing outrageously expensive software together. Try making something that really helps instead of syphens more money and hurts the workforce. Seriously, what's Claude going to do for a landscaper using pen-and-paper anyway? That's the majority of your SMB. The grifting MSPs are your target for this bs.

Re: Claude for Small Business

#202

I'm increasingly convinced that there's a killer app waiting for whoever can come up with a UI that makes claude code or codex accessible to the average user. Onboarding my non-software engineer teammates to it has super-charged them and essentially given them all their own personal developer that can automate tasks for them. Managing codebases, etc. is still a hassle though. 90% of the power of Excel was that it was…

> a UI that makes claude code accessible Isn’t that literally Claude’s web UI?

while there are some tools available for the web UI, like building small React apps or making diagrams, it doesn't have the same loop as Claude Code in terms of iteratively building or fixing

Re: Claude for Small Business

#203
post #199

Earlier quoted context omitted.

>Every executive/leader I've shown Claude Cowork to has gone from 'what is AI' to 'vibecoding whole apps' in weeks. Do you, and those executives, own the risks associated with that practice? Are those risks actually indemnified? Its neat that 'anyone can do anything' but if they don't actually know what the risk to business or 3rd parties, why is this a good thing, especially in the enterprise where there are actors…

What kind of risk do you see?

Depends on what types of apps are being built, what data they touch, and what those apps are exposed to from a network perspective. Ie; all of the fundamentals of information/network security. Generally speaking, most executives do not have an information/network security background but do have privileged access to extremely valuable information, even if an attacker just has access to their email.

Re: Claude for Small Business

#204
post #123
post #110

Earlier quoted context omitted.

Same as anything else. It’ll go down sometimes, people will take a break and chat, then it will come back up. Like Slack or GitHub or AWS or whatever. It’s almost always a net positive to wait vs do it yourself.

I think the scenario was more of, if really everyone depends on claude, then better nothing critical(medical software, aviation, traffic controll ..) breaks while claude is offline.

At least some of the projects in these industries now specify strict no-AI-use policies in contracts. I participate in a few of these, and it’s becoming a bit of a pain, because all dev tool vendors insist on adding AI features, and if there’s no way to turn them off completely we have to migrate away.

However, the temptation of productivity gains are strong, and few of the customers look into relaxing these rules.

Re: Claude for Small Business

#205
Looks promising, but not sure how exactly will help the small businesses. The current app/software stores are flooded with new vibe-coded stuff hence it seems ppl already handling using different dev tools for releasing new apps.

Re: Claude for Small Business

#207

Earlier quoted context omitted.

These are largely friends and peers, so they ultimately own their own risks. But I'm not saying it is good or bad. I'm just telling you what is happening in the real world. Every senior person I know, whether a high tech exec or a solo coffee bean importer, is vibing to some degree. Some will be more successful than others. I've been working in tech since the late 90s. This is the biggest and most sudden change in co…

>But I'm not saying it is good or bad. Wait, you exposed people to a technology, taught them how to use it, then you are not going to own the implications of that action without teaching them about the risks or telling them how they need to ensure they don't shoot themselves in the face or violate their duty of care? Do you understand what you are saying and the implications of that in the real world relative to the…

You are assuming like 12 things that aren't true in this response.

Re: Claude for Small Business

#208

Earlier quoted context omitted.

>But I'm not saying it is good or bad. Wait, you exposed people to a technology, taught them how to use it, then you are not going to own the implications of that action without teaching them about the risks or telling them how they need to ensure they don't shoot themselves in the face or violate their duty of care? Do you understand what you are saying and the implications of that in the real world relative to the…

You are assuming like 12 things that aren't true in this response.

Explicitly name them then.

Re: Claude for Small Business

#209
post #30

I had a trust issue up to opus 4.6 Now I have claude hooked up to a dozen projects I used to maintain manually. It is such a pleasure watch it read the complaint and go to town on small problems without dropping any databases or removing home dirs.

Havent removed it yet. What recourse do you have if it does? Can you hold anthropic accountable?

[dead]

Re: Claude for Small Business

#210

Earlier quoted context omitted.

These are largely friends and peers, so they ultimately own their own risks. But I'm not saying it is good or bad. I'm just telling you what is happening in the real world. Every senior person I know, whether a high tech exec or a solo coffee bean importer, is vibing to some degree. Some will be more successful than others. I've been working in tech since the late 90s. This is the biggest and most sudden change in co…

>But I'm not saying it is good or bad. Wait, you exposed people to a technology, taught them how to use it, then you are not going to own the implications of that action without teaching them about the risks or telling them how they need to ensure they don't shoot themselves in the face or violate their duty of care? Do you understand what you are saying and the implications of that in the real world relative to the…

Play the ball, not the man, dude. Hectoring people on the Internet because you're stressed out about something isn't going to magically fix how you feel. Digging into their profile to make it personal is three steps too far.
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