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Claude for Small Business

anthropic.com

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Re: Claude for Small Business

#121

Post by lanyard-textile »

operatingthetan wrote: post #91
lanyard-textile wrote: post #82

Earlier quoted context omitted.

I am building a product in that space :) It's targeted for creatives atm. For the few in private testing, it's been amazing what they're able to do with the little tooling I've given them. It is a legitimate change in their daily drive.

>I am building a product in that space :) I don't know anyone not building a product in that space

I think everyone is making bespoke versions of what they think people want. It all feels gimmicky and dev oriented.

I have a vision for what will be the next household ChatGPT:

1. An actually frictionless way of keeping the human in the loop. My product is primarily targeting that: Your tools should feel like an extension of you, not replacing you.

2. Juggling work. I feel like what I'm making here is the secret sauce, so keeping a hush on it :)

3. Keeping all your work in one place. Drawing, sketching, developing, emailing, planning, writing; there is no reason to depend on other apps if you have one place that does it all, and it's the best offering among them.

Edit with some follow up thoughts -- I think what I'm trying to make is best summarized as claude code for non-developers (that's what I put in my YC application), but I think what I'm trying to make doesn't quite even have a developer equivalent.

There's not an environment you can go into right now and say "after this builds every single time, deploy to this machine" and it actually seamlessly does that. The tech is there but making it a whole Factorio-esque operation is still very manual -- and that's what I'm solving.

Re: Claude for Small Business

#122

Post by dnnddidiej »

CSMastermind wrote: post #53

I'm increasingly convinced that there's a killer app waiting for whoever can come up with a UI that makes claude code or codex accessible to the average user. Onboarding my non-software engineer teammates to it has super-charged them and essentially given them all their own personal developer that can automate tasks for them. Managing codebases, etc. is still a hassle though. 90% of the power of Excel was that it was…

Lovable?

Re: Claude for Small Business

#123

Post by lukan »

tyre wrote: post #110
nicce wrote: post #95

Earlier quoted context omitted.

> Then when Claude is down for an hour, they get visibly angry and don't remember how to do anything pre-Claude :) The drug is scary when everyone is depending on it. I wonder what is future like.

Same as anything else. It’ll go down sometimes, people will take a break and chat, then it will come back up. Like Slack or GitHub or AWS or whatever. It’s almost always a net positive to wait vs do it yourself.

I think the scenario was more of, if really everyone depends on claude, then better nothing critical(medical software, aviation, traffic controll ..) breaks while claude is offline.

Re: Claude for Small Business

#124

Post by dzonga »

classic solution looking for a problem.

I know they are trying to get their product to fit-in & justify the massive valuations.

but this ain't it - just like the other Claude for ** -- the market doesn't exist.

if they spoke to small businesses they would know their problems are either around marketing or data.

Re: Claude for Small Business

#125

Post by lukan »

lanyard-textile wrote: post #121
operatingthetan wrote: post #91

Earlier quoted context omitted.

>I am building a product in that space :) I don't know anyone not building a product in that space

I think everyone is making bespoke versions of what they think people want. It all feels gimmicky and dev oriented. I have a vision for what will be the next household ChatGPT: 1. An actually frictionless way of keeping the human in the loop. My product is primarily targeting that: Your tools should feel like an extension of you, not replacing you. 2. Juggling work. I feel like what I'm making here is the secret sauc…

"I feel like what I'm making here is the secret sauce"

Good for your feelings, but I feel the same for my work ..

The main problem is still, agents are not reliable and what normal (and dev) people really want, is to have them reliable. Or well, tools to manage unreliable agents in a more clear way.

Re: Claude for Small Business

#126

Post by yordan_kavalov »

CSMastermind wrote: post #53

I'm increasingly convinced that there's a killer app waiting for whoever can come up with a UI that makes claude code or codex accessible to the average user. Onboarding my non-software engineer teammates to it has super-charged them and essentially given them all their own personal developer that can automate tasks for them. Managing codebases, etc. is still a hassle though. 90% of the power of Excel was that it was…

Yes, totally agree. Spent a few years in operations consulting and our clients' people were doing such amounts of mind-numbing repetitive work you wouldn't believe. Funny thing is, they are so used to it, they don't realize how wasteful it is. Yet, they are "afraid" of AI and new technologies in general, because it is something new and unfamiliar. However, when you show them something simple, e.g. how to write an Excel formula, they feel extremely motivated and empowered. So yes, if anyone can make AI feel less "scary" and approachable so that ordinary non-tech-savvy people can click around and see how they can automate some basic stuff, it will make them feel they have superpowers.

Re: Claude for Small Business

#127

Post by mhitza »

tim-projects wrote: post #97

> Claude helps take the late-night work off their plates. This is dangerous. Relying on so much of your business on a third party. We've seen this many times before where businesses get destroyed because something gets broken somewhere that they have outsourced and have no control over. In my view this service should not be used, unless there is a local llm or clear manual alternative. Then the question begs - Why us…

> D.3. Limitations of Outputs; Notice to Users. It is Customer’s responsibility to evaluate whether Outputs are appropriate for Customer’s use case, including where human review is appropriate, before using or sharing Outputs. Customer acknowledges, and must notify its Users, that factual assertions in Outputs should not be relied upon without independently checking their accuracy, as they may be false, incomplete, misleading or not reflective of recent events or information. Customer further acknowledges that Outputs may contain content inconsistent with Anthropic’s views.

Must be nice being able to ruthlessly lie with "this is the future" marketing claims, while hiding behind this term of service.

Re: Claude for Small Business

#128

Post by lanyard-textile »

lukan wrote: post #125
lanyard-textile wrote: post #121

Earlier quoted context omitted.

I think everyone is making bespoke versions of what they think people want. It all feels gimmicky and dev oriented. I have a vision for what will be the next household ChatGPT: 1. An actually frictionless way of keeping the human in the loop. My product is primarily targeting that: Your tools should feel like an extension of you, not replacing you. 2. Juggling work. I feel like what I'm making here is the secret sauc…

"I feel like what I'm making here is the secret sauce" Good for your feelings, but I feel the same for my work .. The main problem is still, agents are not reliable and what normal (and dev) people really want, is to have them reliable. Or well, tools to manage unreliable agents in a more clear way.

;) Then I think I have the trillion dollar idea. We'll see. Good luck to you.

Re: Claude for Small Business

#129

Post by disillusioned »

CSMastermind wrote: post #53

I'm increasingly convinced that there's a killer app waiting for whoever can come up with a UI that makes claude code or codex accessible to the average user. Onboarding my non-software engineer teammates to it has super-charged them and essentially given them all their own personal developer that can automate tasks for them. Managing codebases, etc. is still a hassle though. 90% of the power of Excel was that it was…

We're building something along these lines, but since our roots are a consulting business, we're still building around the idea that there needs to be an expert integrator doing the front-loading work of discovery/decomposition/scoring of tasks/implementing them as those agents. These tools are terrifying to anyone not quite technical, and it turns out, people are bad at decomposing their own work, let alone describing it in a box with a blinking cursor.

We're obviously going to be holding ourselves back in terms of scale and in terms of not being a "true" SaaS with this approach, but my thesis is that we get much higher quality results and higher compliance/activation and can charge more for the bespoke model backed by our own platform.

Re: Claude for Small Business

#130

Post by graemep »

pmontra wrote: post #89
ignoramous wrote: post #72

Earlier quoted context omitted.

> whoever can come up with a UI that makes claude code or codex accessible to the average user You mean UX? Isn't Claude Cowork supposed to be 'Claude but for normies'? As for Claude Code / OpenAI Codex for non-programmers, believe Replit, Loveable, & others are trying & succeeding. WhatsApp comes to mind in how its sole focus on replacing SMS (rather than Skype/AOL/MSN Messenger/YChat/GChat) meant it had no (user-fa…

Business wise, neither Google nor Facebook were impacted IMHO. Google sells the tools that WhatsApp need to run and Facebook bought WhatsApp and kept its FB users in house. Probably phone operators were not impacted too: SMSes bundled with flat plans are still flat plans and Europe style unlimited calls + 100 SMS per month plans are still there and those SMSes are still mostly unused. So we could have a killer app an…

Google was impacted: their chat product is pretty much dead.

Mobile network operators lost the profits (at prices that were pretty much pure margin) they had on pay as you go messages, and messages not included in flat plans (e.g. overseas SMS's). They also lost a huge amount on highly profitable overseas calls. Those of us with family in other countries save a lot of money by using Whatsapp and similar instead of phone calls.

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