It’s quite common for companies to work their way up to the line of the most user hostile version of their product that users will tolerate. Especially with software where they can just go flip a switch and turn off whatever feature did cross the line but keep everything they gained by inching up to the line, which seems to inevitably result in things like the condition of windows 11. I think the only way this gets b…
The other thing is availability of alternatives. Most standard users simply dont have an option. Mac Neo brought Apple into a lower price range, but requires a new device. Linux is there (and frankly fantastic at this point) but good luck getting the average person through the setup process.
AI is part of the problem with what MS has shoved in to things but it may be part of what can help with the underlying issue of this behavior by corporations.
The average user increasingly will not need to be walked through in certain ways, they’ll only have to be aware something, some way, is possible. Because we are most of usthe average, meaning outsider to knowledge and understanding of things their functioning on a computer. I can strip out tired windows behavior to some extent and certainly stand up a Linux desktop. But I didn’t know how to easily manage retrieval of data from an old disc image that refused to mount. But I knew it was there and not impossible so I asked Claude. A one shot prompt that a few minutes later had Claude reading raw bytes in someway and finding the location of a few files I needed.
So there is potential for AI to fill some gaps in this way and make some things easier and more in reach of average users. It’s potential only though, so continuing to work and ensure open models remain a thing, it’s important. Just like the Internet enabled a lot of things previously out of reach of people. And yeah, that was not an un mixed blessing with the rest, so all the more reason to move forward thoughtfully.