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Proton spam and the AI consent problem

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Re: Proton spam and the AI consent problem

#91
post #74

> I don’t know about you, but I think that’s baloney. Proton Support had five full business days to come up with a better excuse. Please tell me, how can I have been any more explicit about opting out of Lumo emails, only to receive “Try Lumo” “From Lumo”, and be told that is not actually a Lumo email? As someone who is in support in tech (not proton) I can tell you exactly what happened. Day 1 they already knew whic…

[deleted]

Re: Proton spam and the AI consent problem

#92

Great timing: I just received a Copilot spam email from GitHub. I don't remember opting in to such marketing communications, instead I generally opt-out from such communications as soon as I sign up to a service...

Same here. They created a new newsletter and added you to it without your consent.

Re: Proton spam and the AI consent problem

#94

This problem, along with general annoyances at Proton’s lack of focus on a good email experience pushed me over the edge to move to Fastmail. I’m so much happier. Proton Mail Bridge would often pin one core of my laptop CPU, draining my battery, and it was still slow to sync new email. With Fastmail, incoming mail is so fast that the verification codes are already there before I can alt tab over.

I may be in the same boat.

Is Fastmail an US company though?

Re: Proton spam and the AI consent problem

#95
This make me think of the GitHub spamming issue.

See, my GitHub email is not my main address, and when I got some it's either from a user of one of my repository or from a marketing team that extracted thousand of address from starred repositories to fake genuine email with my name and all.

The things is, it's always a less than stellar product. It started with NFTs, calm down for a bit and now came back with a vengeance with AI startups.

I guess it's a number game for them but I can't comprehend their lack of value, same for those peoples that subscribes to everyone just to gain a sub back (and judging by the number, a lot of people sub back without thinking about it, so it works).

Damn I despise that marketing-bussiness hellscape that the internet slowly morphed into along the years. We can't have nice things because there will always be a prominent proportion of us that would exploit it for personal gain and we would do collectively nothing against it, for the name of liberal economic or something. And forward the enshitification goes.

Re: Proton spam and the AI consent problem

#96
post #64

Earlier quoted context omitted.

Agree. The number of services i use where the apps continually add new marketing preferences which are defaulted to ‘enabled’ despite the fact that all other preferences are disabled is disgusting and clearly used by some companies to ignore people’s actual preferences. LinkedIn is one of the worst offenders.

Whenever I login to LinkedIn I get "emails aren't getting through to your main email address". 1. That's by design, because you spammed the shit out of it. 2. Given that all I do is send them to /dev/null, HOW DO YOU KNOW?

They're checking to see whether any of the links they put in the emails are being fetched from their servers. It's stupid, but it works for most people.

I had a similar situation with SMS messages that were being sent to me with links informing me of status updates. These texts were useful, and I would go over to my real computer to check the web site. Then after a few days the text messages said "It looks like these messages aren't getting through to you, so we'll stop sending them." Which is also stupid, but it works for most people that load the web site on their phone from the SMS link. God help you if you have a dumb-phone.

Re: Proton spam and the AI consent problem

#98
post #94

This problem, along with general annoyances at Proton’s lack of focus on a good email experience pushed me over the edge to move to Fastmail. I’m so much happier. Proton Mail Bridge would often pin one core of my laptop CPU, draining my battery, and it was still slow to sync new email. With Fastmail, incoming mail is so fast that the verification codes are already there before I can alt tab over.

I may be in the same boat. Is Fastmail an US company though?

Fastmail is an Australian company.

Re: Proton spam and the AI consent problem

#100

I think we must make it clear that this is not related to AI at all, even if the product in question is AI-related. It is a very common problem with modern marketing teams, that have zero empathy for customers (even if they have one, they will never push back on whatever insane demands come from senior management). This is why any email subscription management interface now is as bloated as a dead whale. If too many…

> It’s a shame that Proton marketing team is just like every other one.

Having gone through the Proton hiring process was an eye opener for me: despite its stated mission, the company isn't special when it comes to its management, it's as bad as any other.

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