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Hyatt Hotels are using algorithmic Rest “smoking detectors”

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Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”

#231
post #204
post #88

Earlier quoted context omitted.

I think there are exceptions about "exigent circumstances" and COVID was considered one. My EU flight was not refunded as well despite the EU having strong protections. The airlines, at the time, were given a life-line. I think these once in-a-decade or more events can be swallowed. But wouldn't be happy with a regular occurrence.

GP said impossible itinerary though, not that it was unexpectedly canceled due to the pandemic.

Impossible for what reason. Sounds like the airline would be happy to adjust if things like minimum connection times changed, but the flights still ran (or maybe a minor timing change)

If the country entry requirements changed, that’s not the airline that’s liable - just like if the country cancelled your visa. Talk to your insurance company.

Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”

#232

Synopsis and excerpt: [Rest] markets itself as a way to "unlock a new revenue stream" with the help of a "robust algorithm" for detecting smoking. Hotels where these sensors are installed rack up complaints and negative reviews, after Rest sensors register false positives - thereby unlocking that revenue stream for the hotels. The awesome thing about black-box algorithms is they can't be challenged when they're wrong…

Is there a way to deactivate the sensor if you find one in your room?

Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”

#233
post #35

Synopsis and excerpt: [Rest] markets itself as a way to "unlock a new revenue stream" with the help of a "robust algorithm" for detecting smoking. Hotels where these sensors are installed rack up complaints and negative reviews, after Rest sensors register false positives - thereby unlocking that revenue stream for the hotels. The awesome thing about black-box algorithms is they can't be challenged when they're wrong…

I bet it’s also a rev share model. Hotel doesn’t pay for the device but revenue is shared. Like the traffic cameras where they shorten yellow light to durations that a car is incapable of stopping in time.

Hello from Chicago!

Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”

#234
post #132

There has got to be a way to penalize companies for attempting this kind of thing. Even just removing the charge without discussion isn't enough, as some people will be traveling on a corporate card they don't necessarily monitor closely, will confuse the charge for something else etc. Otherwise, I'd love to be able to preemptively and without any prior communication charge (way in excess of the room rate, of course!…

Yes it's called a lawsuit for defrauding consumers. Hopefully someone actually does it though

Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”

#235
post #224

Earlier quoted context omitted.

Do hotels in the US not allow you to pay with cash any more? What if you don't have an internationally accepted card?

I believe many US hotels won't let you check in without at least a debit card these days. Possibly you can also put down the same amount they take as a hold on the card in cash, but I've never tried it.

I've stayed at a hotel in UAE that took a deposit that they returned on check out. They were perfectly fine with it in cash.

Last time I visited the US was in 2016 and back then my country wasn't an international outcast so I had a debit card that counted as credit in the system. I'm just curious what people like me would do these days. Or maybe the hotels I stayed at were too cheap.

Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”

#236

Earlier quoted context omitted.

Leases often work this way. In theory it's illegal in the UK (for a home, businesses are assumed to be big boys who can negotiate on equal footing) but it's still pretty common to be charged when you move out. Specifically UK law says "reasonable wear and tear" is just an expected cost of people living in a house you let to them - so e.g. they're going to wear out carpet after some years, but a cigar burn is not OK,…

They absolutely prey on people not being having the time/resources to fight back. A friend in the UK had his deposit withheld as "mail charges" by his landlord upon moving out. Turned out the fine print in his lease said that he wasn't allowed to receive mail at the house he was legally renting.

I have no idea what “mail” is, but I’d love to see the result of the outcome when they issues a challenge at the deposit protection company.

Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”

#237
I wonder if this is an actual Hyatt owned and managed property or is it a hotel brand associated with Hyatt. I also wonder what category of hotel it is.

Before we call it enshittification of the Hyatt brand as a whole, I am kinda curious for more details.

I would be very surprised if this happened on places like the Andaz or Park Hyatt but would not be surprised if it was like at a House or Place.

Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”

#238

Earlier quoted context omitted.

Leases often work this way. In theory it's illegal in the UK (for a home, businesses are assumed to be big boys who can negotiate on equal footing) but it's still pretty common to be charged when you move out. Specifically UK law says "reasonable wear and tear" is just an expected cost of people living in a house you let to them - so e.g. they're going to wear out carpet after some years, but a cigar burn is not OK,…

Lost my deposit in the U.K. way back so it is not a new phenomenon. Landlords were lawyers so I figured it is not worth fighting especially from abroad.

Far better with the deposit protection. You aren’t tying to get money back from a landlord, they’re trying yo get you to agree to release some of it, it’s effectively held in escrow.

Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”

#240

Earlier quoted context omitted.

Maybe I don't go to liquor stores often enough but I can't imagine what you are talking about.

https://amp.cnn.com/cnn/2022/03/12/business/walgreens-freeze...

LOL. Screens as in video. I was imagining wire mesh. I guess that shows my age.

But no, I have not seen the coolers with video screens for doors anywhere around here either.

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