Earlier quoted context omitted.
Can’t you do a charge back? Isn’t this a key kind of protection that credit cards give you?
Only if you want to get banned from ever staying in a hotel again
Hyatt Hotels are using algorithmic Rest “smoking detectors”
211–220 of 533 posts
Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”
#212Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”
#213Also...
Man, I really hate checking into a hotel room and getting hit with that unmistakable “someone vaped in here” smell.
It was so nice traveling in parts of Asia where vaping is banned. I’d honestly rather deal with cigarette smoke outside, where I expect it, than that overly sweet, plasticky vape air inside. It’s like someone boiled a Jolly Rancher in a humidifier.
Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”
#214Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”
#215Earlier quoted context omitted.
Can’t you do a charge back? Isn’t this a key kind of protection that credit cards give you?
Only if you want to get banned from ever staying in a hotel again
Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”
#216There has got to be a way to penalize companies for attempting this kind of thing. Even just removing the charge without discussion isn't enough, as some people will be traveling on a corporate card they don't necessarily monitor closely, will confuse the charge for something else etc. Otherwise, I'd love to be able to preemptively and without any prior communication charge (way in excess of the room rate, of course!…
The big problem is the power imbalance. There's a reason they start your stay by putting a hold on a credit card. And even if you could charge them, they can afford a legal battle better than you.
Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”
#217Earlier quoted context omitted.
A number like 84x implies that it's almost entirely false positives.
It doesn’t imply that. I’m pretty sure it is all false positives, but that number does not imply that. It could simply be that only ~1 in 84 smokers was being fined before
Because when your revenue goes from $10 million to half a billion, you just say that. Percentages are papering over bad initial or final conditions.
Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”
#218Synopsis and excerpt: [Rest] markets itself as a way to "unlock a new revenue stream" with the help of a "robust algorithm" for detecting smoking. Hotels where these sensors are installed rack up complaints and negative reviews, after Rest sensors register false positives - thereby unlocking that revenue stream for the hotels. The awesome thing about black-box algorithms is they can't be challenged when they're wrong…
I bet it’s also a rev share model. Hotel doesn’t pay for the device but revenue is shared. Like the traffic cameras where they shorten yellow light to durations that a car is incapable of stopping in time.
One reckless endangerment in the first degree charge per every car passing through such an intersection. That is a class D felony, with a maximum penalty of 5-10 years prison time. Per car.
Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”
#219Earlier quoted context omitted.
I scoured their website to look for any clues about how it might (allegedly) work and got a fat lot of nothing. > Rest constantly monitors room air quality, using a proprietary algorithm to pinpoint any tobacco, marijuana, or nicotine presence. So a smoke detector with an "algorithm" attached. Uh huh. How does that algorithm work? > By analyzing various factors and patterns[...] Some cutting edge shit here! And as fo…
Given that this image: https://cdn.prod.website-files.com/653a9fbd1075088b6c8f8bd3/... shows PM2.5 and CO2(ppm) it may imply they monitor particles and CO2 levels. My guess is it also monitors humidity, and temperature. Humidity helps distinguish smoke from water vapor (eg. steaming shower). CO2 sensors are generally pretty accurate, but PM2.5 sensors are notoriously prone to false spikes usually caused by dust in or…
Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”
#220Earlier quoted context omitted.
The big problem is the power imbalance. There's a reason they start your stay by putting a hold on a credit card. And even if you could charge them, they can afford a legal battle better than you.
Do hotels in the US not allow you to pay with cash any more? What if you don't have an internationally accepted card?