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Hyatt Hotels are using algorithmic Rest “smoking detectors”

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Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”

#211
post #203

Earlier quoted context omitted.

Can’t you do a charge back? Isn’t this a key kind of protection that credit cards give you?

Only if you want to get banned from ever staying in a hotel again

Obviously charging back Hyatt won't get you banned from Hilton. And the response question would be: Why would you returned to a hotel chain that scammed you?

Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”

#213
Man, I hate when companies do this kind of thing.

Also...

Man, I really hate checking into a hotel room and getting hit with that unmistakable “someone vaped in here” smell.

It was so nice traveling in parts of Asia where vaping is banned. I’d honestly rather deal with cigarette smoke outside, where I expect it, than that overly sweet, plasticky vape air inside. It’s like someone boiled a Jolly Rancher in a humidifier.

Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”

#215
post #203

Earlier quoted context omitted.

Can’t you do a charge back? Isn’t this a key kind of protection that credit cards give you?

Only if you want to get banned from ever staying in a hotel again

Hopefully hotels don't yet have an industry-wide "do not host" list without any appeal process...?

Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”

#216
post #148
post #132

There has got to be a way to penalize companies for attempting this kind of thing. Even just removing the charge without discussion isn't enough, as some people will be traveling on a corporate card they don't necessarily monitor closely, will confuse the charge for something else etc. Otherwise, I'd love to be able to preemptively and without any prior communication charge (way in excess of the room rate, of course!…

The big problem is the power imbalance. There's a reason they start your stay by putting a hold on a credit card. And even if you could charge them, they can afford a legal battle better than you.

Do hotels in the US not allow you to pay with cash any more? What if you don't have an internationally accepted card?

Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”

#217
post #97

Earlier quoted context omitted.

A number like 84x implies that it's almost entirely false positives.

It doesn’t imply that. I’m pretty sure it is all false positives, but that number does not imply that. It could simply be that only ~1 in 84 smokers was being fined before

No, this is a statistics trope. “Our revenue has grown 50x this year” always means “our revenue was and now it’s ”

Because when your revenue goes from $10 million to half a billion, you just say that. Percentages are papering over bad initial or final conditions.

Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”

#218
post #35

Synopsis and excerpt: [Rest] markets itself as a way to "unlock a new revenue stream" with the help of a "robust algorithm" for detecting smoking. Hotels where these sensors are installed rack up complaints and negative reviews, after Rest sensors register false positives - thereby unlocking that revenue stream for the hotels. The awesome thing about black-box algorithms is they can't be challenged when they're wrong…

I bet it’s also a rev share model. Hotel doesn’t pay for the device but revenue is shared. Like the traffic cameras where they shorten yellow light to durations that a car is incapable of stopping in time.

> Like the traffic cameras where they shorten yellow light to durations that a car is incapable of stopping in time.

One reckless endangerment in the first degree charge per every car passing through such an intersection. That is a class D felony, with a maximum penalty of 5-10 years prison time. Per car.

Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”

#219
post #193

Earlier quoted context omitted.

I scoured their website to look for any clues about how it might (allegedly) work and got a fat lot of nothing. > Rest constantly monitors room air quality, using a proprietary algorithm to pinpoint any tobacco, marijuana, or nicotine presence. So a smoke detector with an "algorithm" attached. Uh huh. How does that algorithm work? > By analyzing various factors and patterns[...] Some cutting edge shit here! And as fo…

Given that this image: https://cdn.prod.website-files.com/653a9fbd1075088b6c8f8bd3/... shows PM2.5 and CO2(ppm) it may imply they monitor particles and CO2 levels. My guess is it also monitors humidity, and temperature. Humidity helps distinguish smoke from water vapor (eg. steaming shower). CO2 sensors are generally pretty accurate, but PM2.5 sensors are notoriously prone to false spikes usually caused by dust in or…

Note that pm2.5 will also spike when you've used shampoo, perfume, deoderant, lotion, sunblock; if you use dryer sheets and you unpack your clothes, etc.

Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”

#220
post #148

Earlier quoted context omitted.

The big problem is the power imbalance. There's a reason they start your stay by putting a hold on a credit card. And even if you could charge them, they can afford a legal battle better than you.

Do hotels in the US not allow you to pay with cash any more? What if you don't have an internationally accepted card?

Generally speaking, no. Most major hotel chains require a credit card.
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