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US Court nullifies FTC requirement for click-to-cancel

arstechnica.com

241–250 of 599 posts

Re: US Court nullifies FTC requirement for click-to-cancel

#241

What consumer does this serve at all? What citizen does this serve at all? This only serves to allow firms to erect effort barriers to keep rent seeking fro their customers. The "gotcha" that the Khan FTC didn't "follow the rules making process" is parallel construction.

It serves the current administration's in-group: the ultra-wealthy.

Re: US Court nullifies FTC requirement for click-to-cancel

#242

What consumer does this serve at all? What citizen does this serve at all? This only serves to allow firms to erect effort barriers to keep rent seeking fro their customers. The "gotcha" that the Khan FTC didn't "follow the rules making process" is parallel construction.

Courts don’t make decisions on whether executive rules are told or bad, serve consumers or not. The main oversight they have is ensuring compliance with procedural rules and statutory technicalities.

Re: US Court nullifies FTC requirement for click-to-cancel

#243

The 8th circuit court of appeals is the most conservative, with only one judge appointed by a Democratic president.

In this case it quickly becomes clear that the court was right. The ends do not justify the means. Score one for conservatives for following/enforcing the law I guess.

Re: US Court nullifies FTC requirement for click-to-cancel

#244

What consumer does this serve at all? What citizen does this serve at all? This only serves to allow firms to erect effort barriers to keep rent seeking fro their customers. The "gotcha" that the Khan FTC didn't "follow the rules making process" is parallel construction.

It serves the current administration's in-group: the ultra-wealthy.

[deleted]

Re: US Court nullifies FTC requirement for click-to-cancel

#245

Earlier quoted context omitted.

To be honest I don't think they do "no question asked refunds" for the consumer's benefit -- probably more so that they don't have to devote customer support resources to handling all the return requests they get. I'm sure you'd soon find it's not quite a guaranteed "no questions asked" process if you repeatedly return large expensive items.

Have you ever tried to return something bought at a clothing store? I made that mistake once in France. You’re creating an absurd standard “repeatedly return large expensive items” but even every day things are way easier in the US.

Exactly. Europe’s regulations are about the absolute bottom, not intended to be taken as the average experience.

On average US companies are much better with customer experience. Of course until they corner you, then they may choose not to and then you have it worse than Europeans.

Re: US Court nullifies FTC requirement for click-to-cancel

#246
post #184

Earlier quoted context omitted.

As an American, I would welcome the world without American domination. Or without any single country domination for that matter. Competition of systems is good for the world. It doesn't need to turn the US into some grubby mafia state. It could, but I think it is unlikely. But the road for both the US and the world IMO goes down before it goes up as many systems and alliances around the world that depend on US domina…

If it’s not America it will be China and I don’t think you want to live in that world.

It doesn't have to be China or any other country. It can be corporations who move to capture the governments in other countries the way they've done in the US.

Re: US Court nullifies FTC requirement for click-to-cancel

#247
post #201
post #140

The consumer protection laws are so bad the other side of Atlantic. Most European countries, have their own version of consumer protection agencies, usually any kind of complaint gets sorted out, even if takes a couple months. If they fail for whatever reason, there is still the top European one. Most of the time I read about FTC, it appears to side with the wrong guys.

Absolutely. I don't know if it's the FTC or FCC, but the moment I swap back to my American SIM card on trips to the US, I start getting spam texts that I cannot get rid of. Meanwhile I get absolutely zero of these with my European number.

People don't really use SMS in Europe, do they? WhatsApp spam is very pervasive, though.

Re: US Court nullifies FTC requirement for click-to-cancel

#248
post #152

Earlier quoted context omitted.

neoliberal deregulation and regulatory capture, not necessarily in that order, has basically killed federal consumer protection in the US.

And it can get worse. Over shooting right (left) invariably leads to overshoot left (right) which we absolutely do not need either. The American sense (when we get off our butts and do it) is common sense, slowly changing law that always apportions control in equal parts to accountability. It's the last part that is more galling (because increasingly we've failed) and ultimately will be the more decisive in any futur…

Surely you're joking, right? The current administration building concentration camps and cutting medicare for 12 millions people is just balancing... what? Obamacare? Don't be ridiculous.

Re: US Court nullifies FTC requirement for click-to-cancel

#249
post #189

Earlier quoted context omitted.

So there's a business argument for this regulation. If the consumers feel unsafe giving their credit cards to most companies, they'll spend less on subscription services in total, harming the industry more than they gain from milking zombie customers.

Is zombie customer an official term. And how much of their profits are from that sector? Is this like airlines over selling seats?

zombie purchasers is the business model of basically every gym. they lose money on the people that actually show up. the money makers are the people who sign up for a membership, go once or twice and then forget to cancel (or purchased a full year at once)

Re: US Court nullifies FTC requirement for click-to-cancel

#250

Earlier quoted context omitted.

I think the century of American dominance is probably over. Maybe we can fight our way back to having a functional government, maybe not. I think either way our position in the world order is already diminished and will steadily diminish further. I can see a future where America is a strange backwater, reliant on resource extraction and rules over by a grubby and constantly shifting mafia state.

And who would supersede the states by picking up the mantle?

Corporations. European politics can be captured by large corporations the same way the US has been. It was unthinkable in the US, 50 years ago, that corporations would call the shots politically. It can happen elsewhere as well.
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