What consumer does this serve at all? What citizen does this serve at all? This only serves to allow firms to erect effort barriers to keep rent seeking fro their customers. The "gotcha" that the Khan FTC didn't "follow the rules making process" is parallel construction.
US Court nullifies FTC requirement for click-to-cancel
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Re: US Court nullifies FTC requirement for click-to-cancel
#242What consumer does this serve at all? What citizen does this serve at all? This only serves to allow firms to erect effort barriers to keep rent seeking fro their customers. The "gotcha" that the Khan FTC didn't "follow the rules making process" is parallel construction.
Re: US Court nullifies FTC requirement for click-to-cancel
#243The 8th circuit court of appeals is the most conservative, with only one judge appointed by a Democratic president.
Re: US Court nullifies FTC requirement for click-to-cancel
#244What consumer does this serve at all? What citizen does this serve at all? This only serves to allow firms to erect effort barriers to keep rent seeking fro their customers. The "gotcha" that the Khan FTC didn't "follow the rules making process" is parallel construction.
It serves the current administration's in-group: the ultra-wealthy.
Re: US Court nullifies FTC requirement for click-to-cancel
#245Earlier quoted context omitted.
To be honest I don't think they do "no question asked refunds" for the consumer's benefit -- probably more so that they don't have to devote customer support resources to handling all the return requests they get. I'm sure you'd soon find it's not quite a guaranteed "no questions asked" process if you repeatedly return large expensive items.
Have you ever tried to return something bought at a clothing store? I made that mistake once in France. You’re creating an absurd standard “repeatedly return large expensive items” but even every day things are way easier in the US.
On average US companies are much better with customer experience. Of course until they corner you, then they may choose not to and then you have it worse than Europeans.
Re: US Court nullifies FTC requirement for click-to-cancel
#246Earlier quoted context omitted.
As an American, I would welcome the world without American domination. Or without any single country domination for that matter. Competition of systems is good for the world. It doesn't need to turn the US into some grubby mafia state. It could, but I think it is unlikely. But the road for both the US and the world IMO goes down before it goes up as many systems and alliances around the world that depend on US domina…
If it’s not America it will be China and I don’t think you want to live in that world.
Re: US Court nullifies FTC requirement for click-to-cancel
#247The consumer protection laws are so bad the other side of Atlantic. Most European countries, have their own version of consumer protection agencies, usually any kind of complaint gets sorted out, even if takes a couple months. If they fail for whatever reason, there is still the top European one. Most of the time I read about FTC, it appears to side with the wrong guys.
Absolutely. I don't know if it's the FTC or FCC, but the moment I swap back to my American SIM card on trips to the US, I start getting spam texts that I cannot get rid of. Meanwhile I get absolutely zero of these with my European number.
Re: US Court nullifies FTC requirement for click-to-cancel
#248Earlier quoted context omitted.
neoliberal deregulation and regulatory capture, not necessarily in that order, has basically killed federal consumer protection in the US.
And it can get worse. Over shooting right (left) invariably leads to overshoot left (right) which we absolutely do not need either. The American sense (when we get off our butts and do it) is common sense, slowly changing law that always apportions control in equal parts to accountability. It's the last part that is more galling (because increasingly we've failed) and ultimately will be the more decisive in any futur…
Re: US Court nullifies FTC requirement for click-to-cancel
#249Earlier quoted context omitted.
So there's a business argument for this regulation. If the consumers feel unsafe giving their credit cards to most companies, they'll spend less on subscription services in total, harming the industry more than they gain from milking zombie customers.
Is zombie customer an official term. And how much of their profits are from that sector? Is this like airlines over selling seats?
Re: US Court nullifies FTC requirement for click-to-cancel
#250Earlier quoted context omitted.
I think the century of American dominance is probably over. Maybe we can fight our way back to having a functional government, maybe not. I think either way our position in the world order is already diminished and will steadily diminish further. I can see a future where America is a strange backwater, reliant on resource extraction and rules over by a grubby and constantly shifting mafia state.
And who would supersede the states by picking up the mantle?