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Nobody cares

grantslatton.com

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Re: Nobody cares

#301
I feel this way a lot, i would suspect however that these "1% improvements" are really obvious to some people and completely not obvious to the person who did it.

People are lazy, which means if it isnt obvious to them, or more importantly, if they don't see a direct incentive to their life, they don't do it.

In reality "1% effort" probably looks like 10-50+% effort... and society would be 10-1000x better for it but the incentives are wrong.

Re: Nobody cares

#302

Earlier quoted context omitted.

Yeah, there's always the "No thanks" button but not the "No, fuck you" button.

Or in online spaces, the ever more common “maybe later.” No means no, maybe go jump in a lake of fire.

The iOS app “Calendars” recently starting showing a modal on launch trying to up-sell something - I don’t give a shit what it was - the “no” option was labeled “Thank you”. I had to click “Thank you” to dismiss it so that I could use the fucking app I pay a yearly subscription for. Or in this case: paid. The cheek of these people.

Re: Nobody cares

#303

I doubt people in Japan care more or less than anywhere else. They just buy into a different social contract, one where they believe that if you behave a certain way towards others, your life in turn will be better as well. Japan is right to discourage foreigners from moving and living there. Those sorts of social contracts only work when everyone is on the same page.

    > I doubt people in Japan care more or less than anywhere else.
They do care more than most countries where I have visited or lived. There is a real send of "excellence" about their public behaviour that is hard to replicate. For example, when you queue to board a train, people stay to the side to allow passengers to exit. After others have exited, they board the train. (Tourists sometimes make the mistake of rushing into the train when the doors open, but it only takes one try to figure it out!) Ask yourself: Why do they do it? I don't why, but I observe it on the daily, and the incentive to behave well in public is pretty low in a modern ("selfish") society. I feel the same about littering -- the amount of litter in public places is astonishingly low in Japan. Another tiny thing that you may notice: When in a busy public place where two groups of people are crossing one another's path, people in Japan make an effort to allow one person to cross from each side. It is like watching a ballet performance when you see it.

    > Japan is right to discourage foreigners from moving and living there.
This is a myth. Japan (and, coincidentally, Germany) welcomes three groups of foreigners: (a) students (language and university, mostly), (b) low skill workers (factory, farm, retail), and (c) high skill knowledge workers. I would say it is much easier to get (and keep) a work visa in Japan compared to the US.

Re: Nobody cares

#304

Earlier quoted context omitted.

My wife works for the federal government of Canada. Her and her coworkers are some of the most sincerely interested and concerned people I've met, at least as far as their work goes. I work with chronic job-hoppers and shiny-thing-chasers. She works with people who care deeply about their teams, the quality of their work, the health and purpose of their union, the sustainability of their organization, the safety of t…

The move fast and break things mantra, at least in my estimation, was always about not being fearful of trying new things. The things that break on the way were always going to break in the long run with enough changes accrued over time anyway. Implicit is an assumption that the things that were breaking were the most dysfunctional, or most restrictive parts, of incumbent systems of work or thought. Moving fast for t…

While I was at Facebook they dropped the "and break thing" off the corporate values anyways. Turns out they just want you to move fast.

Re: Nobody cares

#305

As someone who works for a local government bureaucracy - not caring is a coping mechanism because if you let every sub-optimal thing bother you then you'd just burn out. Very few jobs are structured in a way that those directly involved can determine how things are done so there is no real value in caring about how long a process takes. Where people have some agency you might be surprised how much people do care eve…

Why doesn’t Japan have this problem?

Probably because workers' protections are very strong in Jaan and it's close to impossible to fire people.

- You cannot fire your staff (easily) - Rather than replace staff, you need to train them - You also really want to engender a sense of loyalty, because anyone who is checked-out is dead weight you need to carry

I think the legal protections for employment are upstream of the working culture. Maybe it's a chicken and egg problem. But in terms of policy you could test this, and it makes sense the culture is just in alignment with the incentive structure. America has an "I've got mine" approach, which is efficient and good for businesses, but... Employees (correctly) know they are replaceable and have a strictly profit/loss relationship with companies they work for. In that framework the risk/reward for a worker to be doing the minimum they need to earn their pay-check is pretty favourable.

Re: Nobody cares

#306

> The McDonald's touch-screen self-order kiosk takes 27 clicks to get a meal. They try to up-sell you 3 times. Just let me pay for my fucking burger, Jesus Christ. The product manager, the programmer, the executives. None of these people care. I was working in this space! And I got fired for refusing to work on more upsell features for clients like Coca Cola and such. I don't want to work on adding fucking ADS into c…

I recently went to a gas station where the pump worked right! No affinity cards. No car wash offer. No asking for a ZIP code, since I'd been there before. No screen with ads. Press card against RFID reader, select octane, pump gas.

I went inside and complemented the worker on their pumps being so easy to use. I go back there occasionally, even though the station with the ad screen is cheaper.

Re: Nobody cares

#307
post #131

Earlier quoted context omitted.

Resist the cold churn toward pride-fueled apathy that this rant exhausts. After reading this, if this is supposed to demonstrate the psyche of the sort of person who “cares”, I really hope he keeps indoors and spends a little bit more time on his self before stepping out on others.

The thing is that I might be another psycho. But there is a city center, winter and an old women with blueish hands. Wearing no proper shoes and having only a sweater. There are hundred other caring and loving persons and missionaries around, heavy car traffic too. But somehow I am the one bringing her to the care facility a mile away. How can it happen!? Why do you think, that only a Good Samaritan can care and a ps…

I think that's actually a known psychological phenomenom. The more people there are, the less likely someone steps in to help. Because if help was needed, someone of all the other people would have already helped. Same with driving past car accidents for example.

It's good to keep this in mind. If you see something and no one is helping, it's good to check. Especially when there are other people around.

Personally I just try to do right within my influence. And helping someone find their keys, or going after a stray pet, and similar fits right into that. It won't change the world, but it makes life better for someone and I'd hope to be treated similarly if I was in that situation.

And caring at work in an institution? I don't know, it seems part of survival to learn to not care there.

Re: Nobody cares

#308
I find that caring, and networking with other people who care, at work can be a huge career boost in the long term. So I'm not even sure the not-caring people are winning, long term, but maybe they also don't can't about that.

Re: Nobody cares

#309

> We have examples like Elon who, through sheer force of will, defeats armies of people who don't care. For his many faults, you can't say the man doesn't care. I fully expected that bit. Can't say I would agree in any way though. If anything, a perfect example of a person with way too much agency and executive power and way too little restraint and rationality. The perfect anti social candidate to not care but to wa…

What do you not agree with? That he doesn't care? I would assume scaling Tesla, SpaceX, SolarCity are net positive for the world (as it stands). Can you achieve those ambitious things if the leader/ceo of the company doesn't care?

Re: Nobody cares

#310
post #232

> The McDonald's touch-screen self-order kiosk takes 27 clicks to get a meal. They try to up-sell you 3 times. Just let me pay for my fucking burger, Jesus Christ. The product manager, the programmer, the executives. None of these people care. I was working in this space! And I got fired for refusing to work on more upsell features for clients like Coca Cola and such. I don't want to work on adding fucking ADS into c…

My spouse bought us kindles recently, and it popped in my head today that at some point e-books are going to have ads interspersed…

I've found books that had ads inserted into them [1]. It seemed to be a thing from maybe the 1960/1970s. The ad page was a different type of paper, and no text from the book was on it (that is---the ad wasn't on one side and book text on the other).

[1] One example: https://boston.conman.org/2002/12/31.1

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