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Cybertruck's Many Recalls

wired.com

291–300 of 463 posts

Re: Cybertruck's Many Recalls

#291
post #116

Earlier quoted context omitted.

I completely agree, but saying it's a 'recall' when your car sits in your driveway still feels entirely wrong.

"recall" is a legal term, it means the vehicle is not road-legal and requires immediate action. Doesn't really matter if it hw, sw or maybe even the owners manual that needs to be changed ASAP.

[deleted]

Re: Cybertruck's Many Recalls

#292
post #257
post #137

Earlier quoted context omitted.

I'm not sure I agree. From the perspective of a customer, not being able to drive the car due to it being unsafe is the part that matters, not where and how the manufacturer has to fix it. If you're opposed to it based on the assumption that it wouldn't take as long, I agree that might be true, but by that logic we should be categorizing _all_ recalls based on length (regardless of whether it's a software update or o…

> not being able to drive the car I had plenty of recalls and it never happened even once that I could not drive the car before the recall.

Maybe better, shouldn’t drive the car because of safety issues

Re: Cybertruck's Many Recalls

#293
post #159

The article notes that the most recent recall was a physical one, not a software update, and implies that that was unusual. I wonder if you exclude "recalls" resolved by software updates, for all cars, where it would rank then?

Recalls come in two types, soft recalls that can be fixed by a software update, and hard recalls that cannot. Many people are still not used to regarding the former as recalls, as they associate the word not with the safety issue itself but the way it gets resolved. It would be nice for articles discussing recalls to point out what type it entails, both for being more immediately informative, and to get people used t…

If the article were more honest it would be less clickbaity, selling less on Mr Musk hate.

As we can see raging HN discussion, being pedantic or not.

Re: Cybertruck's Many Recalls

#294
post #116

Earlier quoted context omitted.

I completely agree, but saying it's a 'recall' when your car sits in your driveway still feels entirely wrong.

"recall" is a legal term, it means the vehicle is not road-legal and requires immediate action. Doesn't really matter if it hw, sw or maybe even the owners manual that needs to be changed ASAP.

There’s been recalls over paint, watertight seals, etc issues that impact a vehicle’s lifespan. Generally the kind of thing a company fixes not to be sued, or just cheaply maintain a solid reputation.

There’s also a “safety recall” system run by NHTSA, which is what most people think of by recall. Which then has a bunch of reporting requirements so people who aren’t taking their cars to the dealership still get notified.

Re: Cybertruck's Many Recalls

#295

The article notes that the most recent recall was a physical one, not a software update, and implies that that was unusual. I wonder if you exclude "recalls" resolved by software updates, for all cars, where it would rank then?

>I wonder if you exclude "recalls" resolved by software updates, for all cars, where it would rank then? Why have you put "recalls" in quotes? It gives the impression you think this makes it somehow lesser. The cybertruck, for example, was subject to a recall because the rearview camera wouldn't come up, but the mirrors are insufficient to back the vehicle up safely without the camera. That's a safety issue, irrespec…

I think recall in quotes because the original meaning of recall was that you had to return (recall) the thing to the shop so that it could be fixed. Like when the brakes might fail and I have to schedule an appointment to bring my car into the shop for a week seems different from pushing out a software fix to adjust the AC temperature or whatever. It seems more like an "update" like when Apple pushes out a fix to the iPhone. They call that an update, not an iPhone recall. (However, your camera example does sound like a major issue.)

Re: Cybertruck's Many Recalls

#296

Earlier quoted context omitted.

Every one I’ve seen has a wrap for this reason

Seems weird to buy an $80k car and then spend $6k on a paint job just to make it look decent...

The DeLorean was this way too. People were paying to get it painted because the bare stainless steel finish didn't weather well.

Re: Cybertruck's Many Recalls

#297

Earlier quoted context omitted.

>I wonder if you exclude "recalls" resolved by software updates, for all cars, where it would rank then? Why have you put "recalls" in quotes? It gives the impression you think this makes it somehow lesser. The cybertruck, for example, was subject to a recall because the rearview camera wouldn't come up, but the mirrors are insufficient to back the vehicle up safely without the camera. That's a safety issue, irrespec…

> but the mirrors are insufficient to back the vehicle up safely without the camera. I'm quite surprised that that is allowed at all. Seems like an unnecessary risk.

I suspect that’s a bit of an exaggeration by the author. If the mirrors were not required by law and therefore comply with the law they wouldn’t exist. “The best part is no part”

Re: Cybertruck's Many Recalls

#298

Earlier quoted context omitted.

Isn't this just restating part of the previous point? "We use a silly word for OTA software updates: 'recalls'" "Recalls is the word we use" "Yes..."

The important part is the legal obligation to produce a safe product. If that doesn't happen there are legal consequences. The fact that software is involved changes exactly nothing. And honestly - the entire industry needs to get over the bizarre belief that software has a magical right to be less performant, less competent, less reliable, less robust, and more consumer hostile than hardware, just because it can be…

None of this seems relevant to the single point that "recall is a misleading term to use for an OTA software update".

Re: Cybertruck's Many Recalls

#299

Earlier quoted context omitted.

If I have a flat tyre it's not a recall. Not everything about not being road-legal and requiring immediate action is a recall. That's a bad definition.

GP said "recall → not street legal"; you've replied to disagree with "recall ↔ not street legal".

Nothing about the definition implies the existence of the former construction.

Re: Cybertruck's Many Recalls

#300

Earlier quoted context omitted.

>I wonder if you exclude "recalls" resolved by software updates, for all cars, where it would rank then? Why have you put "recalls" in quotes? It gives the impression you think this makes it somehow lesser. The cybertruck, for example, was subject to a recall because the rearview camera wouldn't come up, but the mirrors are insufficient to back the vehicle up safely without the camera. That's a safety issue, irrespec…

> but the mirrors are insufficient to back the vehicle up safely without the camera. I'm quite surprised that that is allowed at all. Seems like an unnecessary risk.

All new cars are required to have backup cameras, so manufacturers have used that "freedom" to change car shapes. Not only Tesla.
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