Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Cybertruck's Many Recalls

wired.com

Post reply on HN
Print view View original

111–120 of 463 posts

Re: Cybertruck's Many Recalls

#111

Post by matsemann »

justinclift wrote: post #90
stackghost wrote: post #66

Earlier quoted context omitted.

>I wonder if you exclude "recalls" resolved by software updates, for all cars, where it would rank then? Why have you put "recalls" in quotes? It gives the impression you think this makes it somehow lesser. The cybertruck, for example, was subject to a recall because the rearview camera wouldn't come up, but the mirrors are insufficient to back the vehicle up safely without the camera. That's a safety issue, irrespec…

> Why have you put "recalls" in quotes? Maybe because an over-the-air update is hard to seriously consider a "recall"?

A recall is about the issue, not how it's resolved. A recall means there are some serious security flaws that needs fixing. Even if they can be fixed OTA, they're still a flaw, and Tesla has had many of those.

Re: Cybertruck's Many Recalls

#113

Post by caconym_ »

gibolt wrote: post #6
LeoPanthera wrote: post #4

The article notes that the most recent recall was a physical one, not a software update, and implies that that was unusual. I wonder if you exclude "recalls" resolved by software updates, for all cars, where it would rank then?

Very few others have recalls that can be done OTA. Even if it is just software, expect an hour to days at a service center to do the update, if the techs can figure it out. For Tesla, the software recalls are nearly automatic (one click install, just like other update), such that few owners even know that their car ever had a recall.

I've bought several new cars in the past few years and zero of them have had a recall I'm aware of, software or otherwise. My old car went almost 20 years with just two recalls that I can remember.

Even ignoring software recalls, then, the Cybertruck has a significantly higher recall rate (per unit time) than anything I've owned, so the fact that it has had even more recalls that could be serviced OTA is really neither here nor there. The user-facing software systems in these modern luxury cars really do seem to cause a lot of issues.

Re: Cybertruck's Many Recalls

#114

Post by shiroiushi »

rhyzomatic wrote: post #80
muppetman wrote: post #56

Earlier quoted context omitted.

[flagged]

Not an SRE but I admit to saying that I expected Twitter to have some serious outages in the coming months after firing all those people. Honestly, how did the remaining engineers at Twitter pull it off? I can't really imagine losing more than half of my coworkers and not having the wheels fall off pretty quickly.

Twitter was overstaffed, but much of the "extra" staff the elon fired weren't SREs keeping the systems running, they had to do with things like moderation. Elon doesn't believe in moderation, so out they went, and the skeleton crew was able to keep the site running, for the most part, but now the user experience has gone to hell unless you're a right-wing nutcase, so everyone who isn't is fleeing, as well as advertisers who Twitter even threatened to sue because they weren't buying advertising (!).

Re: Cybertruck's Many Recalls

#115

Post by [deleted] »

damon_c wrote: post #106
noapologies wrote: post #100

Earlier quoted context omitted.

Why? Are safety issues not "serious"?

The word recall sort of implies that the vehicle is recalled to the manufacturer. Calling a software update that happens in your garage at night and takes 20 minutes a “recall” definitely is worthy of quotes.

[deleted]

Re: Cybertruck's Many Recalls

#116

Post by Aeolun »

imiric wrote: post #107
stackghost wrote: post #66

Earlier quoted context omitted.

>I wonder if you exclude "recalls" resolved by software updates, for all cars, where it would rank then? Why have you put "recalls" in quotes? It gives the impression you think this makes it somehow lesser. The cybertruck, for example, was subject to a recall because the rearview camera wouldn't come up, but the mirrors are insufficient to back the vehicle up safely without the camera. That's a safety issue, irrespec…

The problem is that those issues shouldn't happen on a public road vehicle to begin with. Tesla's approach is shipping beta software to customers, and using them as testers. This is an insidious practice in modern software development, but is criminal when that software is running a 3-ton vehicle, regardless if it can be fixed with an OTA update or not. There are reasons why strict car safety regulations exist. You c…

I completely agree, but saying it's a 'recall' when your car sits in your driveway still feels entirely wrong.

Re: Cybertruck's Many Recalls

#117

Post by iamkoch »

matsemann wrote: post #111
justinclift wrote: post #90

Earlier quoted context omitted.

> Why have you put "recalls" in quotes? Maybe because an over-the-air update is hard to seriously consider a "recall"?

A recall is about the issue, not how it's resolved. A recall means there are some serious security flaws that needs fixing. Even if they can be fixed OTA, they're still a flaw, and Tesla has had many of those.

Couldn't agree more. Recall means "sufficiently dangerous to need to recall the vehicle to the manufacturer" - yes, in the modern world it can be fixed OTA, but it's still dangerous enough to require a mass fix to a fast-moving death machine.

Re: Cybertruck's Many Recalls

#118

Post by devjab »

justinclift wrote: post #90
stackghost wrote: post #66

Earlier quoted context omitted.

>I wonder if you exclude "recalls" resolved by software updates, for all cars, where it would rank then? Why have you put "recalls" in quotes? It gives the impression you think this makes it somehow lesser. The cybertruck, for example, was subject to a recall because the rearview camera wouldn't come up, but the mirrors are insufficient to back the vehicle up safely without the camera. That's a safety issue, irrespec…

> Why have you put "recalls" in quotes? Maybe because an over-the-air update is hard to seriously consider a "recall"?

They are called recalls because that’s what the term for legalisation mandates. They are issued when a vehicle is unsafe to drive and they are mandated because a manufacturer is required to take a lot of steps to remedy their failure. If they fail to repair the issue they are forced to issue full refunds as an example.

So no, the word recall is used because is the official terminology used for these issues regardless of the solution required to fix them.

The word does have its origin in a world where solutions were rarely software updates. That they are software issues make them no less serious though. I suspect that in some cases the software issues might indeed be far more dangerous than errors which mandate physical recalls.

Re: Cybertruck's Many Recalls

#119

Post by taberiand »

damon_c wrote: post #106
noapologies wrote: post #100

Earlier quoted context omitted.

Why? Are safety issues not "serious"?

The word recall sort of implies that the vehicle is recalled to the manufacturer. Calling a software update that happens in your garage at night and takes 20 minutes a “recall” definitely is worthy of quotes.

Unless of course that patch can't be delivered because the truck was totalled in an accident that the patch was too late to prevent

Re: Cybertruck's Many Recalls

#120

Post by jdsully »

jb1991 wrote: post #51
renewiltord wrote: post #27

Dude, the thing with these things is that the breathlessness has already exhausted belief. Supposedly Tesla Y was a terrible thing, supposedly everyone was going to die in the heat under the Tesla tent, supposedly Twitter would die in 3 days without their staff. Nothing happened. Everyone I know who owns a Tesla loves it. So I’m going to file this under “internet hates guy; tries to make it sound like he makes bad th…

I have heard from three Tesla owners how uncomfortable they find the seats during very long drives, so not everyone "loves" it. Perhaps if you don't drive long distances in it, your experience will not reveal this.

Seats are extremely uncomfortable for people of certain heights. The main issue seems to be the headrests aren't adjustable without tools.
Post reply on HN