One malware company gives a gift card for another malware company. Fitting.
CrowdStrike offers a $10 apology gift card to say sorry for outage
91–100 of 182 posts
Re: CrowdStrike offers a $10 apology gift card to say sorry for outage
#92‘ On Wednesday, some of the people who posted about the gift card said that when they went to redeem the offer, they got an error message saying the voucher had been canceled. When TechCrunch checked the voucher, the Uber Eats page provided an error message that said the gift card “has been canceled by the issuing party and is no longer valid.”’
Crowdstrike updated the card with a null value.
Re: CrowdStrike offers a $10 apology gift card to say sorry for outage
#93It's a deliciously insulting amount because it's not quite enough for a meal on Uber Eats.
Not quite enough? The last time I had a "discount" for Uber Eats, it was a $15 meal with so many fees on it that AFTER the $30 discount, I still needed to pay $35. Cancelled.
Re: CrowdStrike offers a $10 apology gift card to say sorry for outage
#94Just remember the CS SEO was MacAfee's CTO that bricked tons of windows PCs in 2010 and that crashed their business, leading to Intel buying them out.
Re: CrowdStrike offers a $10 apology gift card to say sorry for outage
#95‘ On Wednesday, some of the people who posted about the gift card said that when they went to redeem the offer, they got an error message saying the voucher had been canceled. When TechCrunch checked the voucher, the Uber Eats page provided an error message that said the gift card “has been canceled by the issuing party and is no longer valid.”’
Am I correct in interpreting that they canceled a multi-use code after it was shared publicly? I think that would be quite reasonable and an insignificant offense compared to pushing code that breaks your clients' computers or offering $10 of compensation for having done so.
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Re: CrowdStrike offers a $10 apology gift card to say sorry for outage
#96A girl I went to school with in the American South is now a reporter in the Midwest. She was supposed to go home for a brief visit to see her family, but Delta canceled her flight due to the CrowdStrike outage. A few days later her father was murdered by a disgruntled customer while working at his jewelry store in their hometown. What an awful coincidence. I can’t even imagine how it must feel to have a freak technic…
This would happen with literally anything. Bus is late and you miss the flight. Weather is bad, flight gets delayed. You eat out and get food poisoning, can't get the flight. Anything could have caused that really. Still very unfortunate but c'est la vie sometimes.
It could have happened with anything, but instead, it happened because a company run by a guy with a multi-billion-dollar net worth couldn't be bothered to check if the software they were shipping actually worked.
Re: CrowdStrike offers a $10 apology gift card to say sorry for outage
#97Earlier quoted context omitted.
This would happen with literally anything. Bus is late and you miss the flight. Weather is bad, flight gets delayed. You eat out and get food poisoning, can't get the flight. Anything could have caused that really. Still very unfortunate but c'est la vie sometimes.
I mean yes, but so what? It wasn't anything, it was this.
Exactly. A preventable action by a company resulted in this. It wasn't a tornado, a hurricane, an asteroid, or aliens from another planet. Crowdstrike played stupid games and now they're going to win a lot of stupid prizes. They're responsible for the harm they inflicted on the world - the amount of handwringing apologia on their behalf is staggering. Companies and the people who run them absolutely need to be held accountable concomitant with the level of harm they inflict.
Re: CrowdStrike offers a $10 apology gift card to say sorry for outage
#98What fraction of the reporting is "CrowdStrike" versus "CloudStrike"? The first reporting I heard was "CloudStrike", but the company appears to be "CrowdStrike".
I did not see any reporting on "Cloudstrike". Either you're misremembering the happenings of Friday, or there was some sloppy reporting.
It'll be interesting if Cloud vs Crowd emerges as a Mandela Effect.
Other examples include memories of the respective title component of the Berenstain Bears children's books being spelled "Berenstein", the logo of clothing brand Fruit of the Loom featuring a cornucopia, Darth Vader telling Luke Skywalker, "Luke, I am your father" in the climax of The Empire Strikes Back (he actually says, "No, I am your father" in response to Skywalker's assertion that Vader killed his father), Mr. Monopoly wearing a monocle, and the existence of a 1990s movie titled Shazaam starring comedian Sinbad as a genie.
Re: CrowdStrike offers a $10 apology gift card to say sorry for outage
#99Does that mean Delta Airlines received a single $10 gift card? This must be fake news, it makes no sense.
People are just piling on here and I suspect there is a misunderstanding because this makes zero sense. The article is based on 4 tweets, 3 of which no longer exist. It’s a poorly researched and poorly written article based on largely non-credible sources.
Specifically, “partners” were getting gift cards and there is no mention of customers. It sounds more like they were throwing around gift cards to channel partners, MSP’s, contractors, etc. It’s still tone deaf but a far cry from a $10 apology to customers.
Re: CrowdStrike offers a $10 apology gift card to say sorry for outage
#100It's a deliciously insulting amount because it's not quite enough for a meal on Uber Eats.
Not quite enough? The last time I had a "discount" for Uber Eats, it was a $15 meal with so many fees on it that AFTER the $30 discount, I still needed to pay $35. Cancelled.
Yes, Uber Eats is so expensive it feels like they could give away $10 vouchers and still make a handsome profit. I wonder how much CrowdStrike paid for these vouchers? Surely nothing like $10 each.