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CrowdStrike offers a $10 apology gift card to say sorry for outage

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Re: CrowdStrike offers a $10 apology gift card to say sorry for outage

#51

Post by floam »

╰( ^o^)╮ CrowdStrike forwarded me a VERY SLICK refer a friend code that got me a $5 cash bonus no questions asked and them a little something something too for registering a new Cash App account today! $$$ ╰( ^o^)╮

So cool much appreciated CS ~~ good lookin out ! I even beat my coworker to the code he was so mad lol

Now $10 on Uber Eats? Hope I can redeem that code before one of you losers does… Last one there is a rotten egg!

So randooom heheh aww we like to have fun . My boss is so mad that we had no production for 20 hours, but stuff happens what can you do D;

Re: CrowdStrike offers a $10 apology gift card to say sorry for outage

#52

Post by bityard »

frognumber wrote: post #38
kogus wrote: post #9

This reminds me of something that happened at a former employer. After I had been employed there for a couple of years, someone in HR or Legal noticed that the programmers had never signed any "our code belongs to the company" agreement. So they asked us to sign a paper to that effect, and gave us each a check for $20. My thought was that I always assumed the company owned this code, but if they were going to pay for…

Here's what I suspect happened: Any contract requires consideration. Without it, it's not a valid contract. It doesn't require fair consideration, so a clause giving e.g. $1 is typical for many contracts. They were nice and bumped it up to $20. I suspect your work DID belong to the company already, under work-for-hire doctrine, but an explicit contract avoids that ambiguity. Ambiguity can be bad and super-expensive,…

Interesting. I worked for a company that got bought by another company. Pretty much everyone was a salaried employee with a standard employment contract. There was no formal rehire process, but at some point the new company did the same thing as OP's company, saying that anything we produce at work or with work resources belongs to the company. But with an added "no moonlighting" clause.

We did not get any consideration, cash, or gift cards. Instead we were told that if we didn't sign the new company's mandatory agreements, our employment status could be up for review.

Re: CrowdStrike offers a $10 apology gift card to say sorry for outage

#53

Post by Sohcahtoa82 »

jmount wrote: post #45

What fraction of the reporting is "CrowdStrike" versus "CloudStrike"? The first reporting I heard was "CloudStrike", but the company appears to be "CrowdStrike".

I did not see any reporting on "Cloudstrike". Either you're misremembering the happenings of Friday, or there was some sloppy reporting.

Re: CrowdStrike offers a $10 apology gift card to say sorry for outage

#54

Post by javanissen »

A girl I went to school with in the American South is now a reporter in the Midwest. She was supposed to go home for a brief visit to see her family, but Delta canceled her flight due to the CrowdStrike outage. A few days later her father was murdered by a disgruntled customer while working at his jewelry store in their hometown.

What an awful coincidence. I can’t even imagine how it must feel to have a freak technical accident deprive you of seeing your father for the last time.

Re: CrowdStrike offers a $10 apology gift card to say sorry for outage

#55

Post by indigodaddy »

tikkun wrote: post #37

This is definitely worse than no gift card. Insulting. A general maxim: When something is a big deal, your response should make a bigger deal out of it than the complaints. $10 says "We don't think this matters." Now watch as everyone explains precisely why it does. PR 101 fail.

And even worse might be if it fails to redeem

Re: CrowdStrike offers a $10 apology gift card to say sorry for outage

#56

Post by yazzku »

708145_ wrote: post #39

Does that mean Delta Airlines received a single $10 gift card? This must be fake news, it makes no sense.

I suppose you are downvoted because your last statement is not necessarily true. But you are right that the post is vague about how many people exactly received a gift card, since it only says that "partners" received a gift card. The thought that CrowdStrike sent one $10 gift card per partner company is hilarious. They botched the update and apparently they botched this narrative too.

Re: CrowdStrike offers a $10 apology gift card to say sorry for outage

#59

Post by ToValueFunfetti »

indigodaddy wrote: post #2

‘ On Wednesday, some of the people who posted about the gift card said that when they went to redeem the offer, they got an error message saying the voucher had been canceled. When TechCrunch checked the voucher, the Uber Eats page provided an error message that said the gift card “has been canceled by the issuing party and is no longer valid.”’

Am I correct in interpreting that they canceled a multi-use code after it was shared publicly? I think that would be quite reasonable and an insignificant offense compared to pushing code that breaks your clients' computers or offering $10 of compensation for having done so.
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