Earlier quoted context omitted.
> It’s clear in retrospect that we should have communicated more on this one What isn’t clear, in retrospect or otherwise, is why companies/apps/services need to keep learning this lesson. The user outcry was utterly predictable from even before the first web article was out. The fact that no one with decision power at Mozilla saw it coming is worrying: either they have zero understanding of people’s concerns for pri…
> What isn’t clear, in retrospect or otherwise, is why companies/apps/services need to keep learning this lesson. They are trying to find a funding model that makes them independent from Google. - Building a fast, privacy-oriented browser that keeps up with web standards and fixes security bugs takes people, organisation and therefore money. Yes, much more than that CEO salary. - No one wants to buy for a browser. -…
The one funding model they haven't experimented with at all is actually asking people to pay for Firefox. Donations or subscription, they haven't even tried it once.
And yet people will over and over again insist that that would never work. Doesn't that strike you as odd? They're willing to flail about trying thing after thing after thing that their users hate and yell about and they end up having to pull back, they're willing to burn credibility over and over again, but the one funding model that their users keep telling them they want they refuse to even try on the grounds it would never work.