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Apple users are being locked out of their Apple IDs with no explanation

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Re: Apple users are being locked out of their Apple IDs with no explanation

#51

Post by adastra22 »

newrotik wrote: post #49

Only tangentially related, but I have been trying to enroll for Apple's developer program for almost 3 months now. Understanding what the problem is is essentially impossible. Going to a physical store doesn't help, calling their customer service has them telling you to go to www.apple.com/support (???), and writing for support has them rotate you through 4 different, and decreasingly useful, representatives. The las…

I had similar issues, and I wish I could remember what solved it. It was something stupidly dumb like I had to log out and log back in on my phone or something. There have a couple of different edge case bugs that prevent people from signing up, and Apple customer support is useless on this.

Re: Apple users are being locked out of their Apple IDs with no explanation

#52

Post by southerntofu »

KennyBlanken wrote: post #43
southerntofu wrote: post #21

Earlier quoted context omitted.

This is exactly what CloudFlare and Google have been doing for a while. i meet so many tech illiterate people who "can't log in to the internet" because of some discouraging CAPTCHA or because Gmail decided that even though they knew their passwords, a phone number they haven't used in 2 years (and has probably been reallocated to someone else) is a better proof of identity. It's a shame it's even legal to discrimina…

[flagged]

That's very unlikely. If you talk to anyone working in a public library or a local non-profit assisting elderly/homeless people, you will notice these issues are systemic and not isolated cases. From the cases i would see first hand, nothing would suggest that they had been compromised in any way.

Re: Apple users are being locked out of their Apple IDs with no explanation

#53

Post by ImHereToVote »

vondur wrote: post #8

Happened to me today. First got the message on my computer that my location was unknown and needed to enter a code from the phone. By the end of it, I had to reset my Apple password. No idea why it happened.

Didn't someone discover the unpachable NSA backdoors in the M series processors recently? Could be related.

Re: Apple users are being locked out of their Apple IDs with no explanation

#54

Post by teekert »

leptons wrote: post #30
Animats wrote: post #20

Apple says there is nothing wrong.[1] When your identity provider has total control over your life, and you signed away your right to sue for damages, this is what happens. [1] https://www.apple.com/support/systemstatus/

Not only does the "walled garden" keep you safe, the walls are also too tall to escape it.

I use Tailscale, NextCloud (files, pics, calendar, contacts), Podverse, Obsidian, Bitwarden (Vaultwarden), Home Assistant, ProtonMail, Signal, Element, …. If my iPhone (iCloud) goes down it’s just a node in the network with all my data still my own and available.

Re: Apple users are being locked out of their Apple IDs with no explanation

#55

Post by goodburb »

Couldn't see older photos/videos in the Photo app.

Reminder for any iOS user that needs instant iCloud Photos backups (instead of manual monthly), get a Mac Mini, enable the Photos app, disable optimize for storage and keep it on to keep your memories safe. Always check the recently deleted folder on the Mac every month since iCloud by design is a two-way sync and not a backup, unlike most clouds that are one-way upload (doesn't touch your local files).

Cold storage backup every month using the photos on the Mac should be easier as well.

Re: Apple users are being locked out of their Apple IDs with no explanation

#57

Post by jen729w »

throwaway290 wrote: post #33
jen729w wrote: post #7

Earlier quoted context omitted.

Same here in AU, this happened to me about 8 hours ago. Standard reset procedure worked. Now when trying to configure a Recovery Key from my 2021 iPad Pro I’m told that I can’t do that from ‘this new device’ of mine. ¯\_(ツ)_/¯ And when I try it from my iPhone I have to wait an hour because of Stolen Device Protection. Apparently I’m not at a ‘familiar location’. I’m at home. I work from home. This phone is in this ho…

Check if you have location services -> system services -> significant locations On. If it's disabled then effectively you have no "familiar location" as far as iOS is concerned

Yeah it’s on… always been on. Thanks for the tip tho’.

Re: Apple users are being locked out of their Apple IDs with no explanation

#58

Post by freetanga »

vbezhenar wrote: post #25

I'm using my own domain for e-mail, but obviously I need another e-mail for registrar, hoster, etc. I used to use gmail for that, but recently switched to icloud as I thought gmail is too dangerous with Google banning people around. Seems Apple's no better. I have no idea how to untangle this dependency chain. I'm using registrar in my country, so if everything goes wrong, I can just contact them with my ID and hopef…

Maybe an .edu account from a University or so? That’s my approach to the same issue.

And my email is on Fastmail under a custom domain. They have good support so far

Re: Apple users are being locked out of their Apple IDs with no explanation

#59

Post by holoduke »

In the future you have people living in excile because the conputer says no. Nobody understands why. Nobody knows how to fix it. The computer says no. Nobody gives a damn. You have no access to a bank account. No access to find a job. No access to get health care etc

Re: Apple users are being locked out of their Apple IDs with no explanation

#60

Post by brailsafe »

adastra22 wrote: post #51
newrotik wrote: post #49

Only tangentially related, but I have been trying to enroll for Apple's developer program for almost 3 months now. Understanding what the problem is is essentially impossible. Going to a physical store doesn't help, calling their customer service has them telling you to go to www.apple.com/support (???), and writing for support has them rotate you through 4 different, and decreasingly useful, representatives. The las…

I had similar issues, and I wish I could remember what solved it. It was something stupidly dumb like I had to log out and log back in on my phone or something. There have a couple of different edge case bugs that prevent people from signing up, and Apple customer support is useless on this.

Same here. It was something trivial with the form that I fussed around with until it worked, or maybe I didn't have iCloud enabled at all and the form didn't alert me about it.
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